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“More than adequate” 4 of 5 stars
Review of Super 8 I-40 Flagstaff Mall

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Super 8 I-40 Flagstaff Mall
2.0 of 5 Motel   |   3725 N Kasper Drive, Flagstaff, AZ 86004   |  
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Ranked #23 of 63 Hotels in Flagstaff
Graham, Washington
Level Contributor
197 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“More than adequate”
4 of 5 stars Reviewed March 12, 2013

Typical Super-8 accompanied by an excellent attitude by the staff. Recommendations for dining in the area were very good. Rooms were clean, bathrooms spotless and the continental breakfast as advertised. Beds were very comfortable.

Room Tip: Second floor was very quiet.
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review, March 13, 2013
Thank you very much for your wonderful review. I'm glad to hear that everything was to your satisfaction. We work hard everyday to provide this type of service to all of our guests. We look forward to seeing you again at Super 8 I-40 Flagstaff Mall.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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336 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Stanford, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2013

I and a friend stayed in this hotel for our trip to the Grand Canyon. We booked this hotel because it was significantly cheaper than other hotels. I didn't expect much but was pleasantly surprised.
The room was clean, the staff was friendly, and the breakfast was substantial.
All in all, it was very satisfying and would love to use this place again.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review, January 22, 2013
Thank you traveler from Stanford. We always love it when our guests are please with their accommodations at Super 8 Flagstaff, AZ. We hope you enjoyed your Grand Canyon trip and look forward to seeing you in the future. Zach Polston - GM
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SUN CITY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

Arrived over very busy, New Year "NO Vacancy> conditions.: We had reservations. Front desk was very polite and resourceful under the working conditions. Room was very clean and warm at all times, not easy when it is zero degrees outside. Entire staff was friendly and efficient. Breakfast was provided and quite adequate- the dining area needs to be larger.
We were very pleased with our three day stay and would stay again. Great value for the dollar. Pillows are the worst!!! Take your own

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review, January 22, 2013
Dear Jules B, Staying warm is key to being in Flagstaff during the winter. We're glad to hear you were able to do just that at Super 8 Flagstaff, AZ. We hope your New Years was enjoyable. As for the pillows, I'm not sure why they were so bad; we just recently replaced them. I'll look into it and make sure that issue is resolved. Zach Polston - GM
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Rockledge, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 30, 2012

I was placed next to the front door and vending machine, so I got to no sleep due to guests coming and going slamming the door throughout the entire night. After complaining the the front desk, their reply was yup! that is a horrible place for a room,laughing at me.
I will never recommend this or any other Super 8, nor will I ever stay in one again. Horrible experience and expectations on how to handle a complaint! Put me in a handicapped and I'm not even handicapped! Shower spayed every where.

Ending on a positive note. There was a young man who charged my iphone for me:) He should be the manager!

Sincerely,
Harvey B. Knight

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlagSuper8, General Manager at Super 8 I-40 Flagstaff Mall, responded to this review, January 3, 2013
Mr. Knight, I want to apologize for the inconvenience you experienced during your stay. Unfortunately because of the way the hotel was built; I have rooms next to entrances. That is something I cannot change. As for the staff; that is something I can change and I can assure you that this issue will never happen again. Sincerely, Zach Polston.
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Additional Information about Super 8 I-40 Flagstaff Mall

Address: 3725 N Kasper Drive, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Business Hotel in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 I-40 Flagstaff Mall 2*
Number of rooms: 89
Official Description (provided by the hotel):
Welcome to Super 8 in scenic Flagstaff, Arizona. Our beautiful, newly remodeled 89 room property is in the ideal location for exploring the wonders of Northern Arizona, including Route 66, historic downtown Flagstaff, The Grand Canyon National Park, scenic Sedona, Oak Creek Canyon, and the Painted Desert. Our Flagstaff Super 8 also provides easy access to hiking, fishing, golfing, shopping and other activities. Stay in one of our comfortable rooms in the main building or our spacious suits in the adjacent building. Our variety of room types are guaranteed to fit your needs. Join us for a few days and your stay in Flagstaff will be truly memorable. Enjoy our daily breakfast featuring fresh hot waffles. So whether you are headed for the rugged cliffs and breathtaking vistas of the Grand Canyon or the amazing beauty and eclectic shops of Sedona, Super 8 provides the perfect lodging for you and your family. ... more   less 
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Also Known As:
Super 8 Flagstaff
Super Eight Flagstaff
Flagstaff Super 8
Flagstaff Super Eight

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