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“Happiness!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Flagstaff

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DoubleTree by Hilton Hotel Flagstaff
3.5 of 5 Hotel   |   1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)   |  
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Free Breakfast & Wifi
Ranked #13 of 65 Hotels in Flagstaff
1 review
“Happiness!”
5 of 5 stars Reviewed June 11, 2014

We traveled around 400 miles before we arrived. The check in time was awesome and our total experience was wonderful, from the cozy and clean room to our even nicer check in experience with Philip. Fresh warm cookies, dinner on site and a voucher for the restaurant. Will seek out this hotel in the future. Even our little dog's experience was great.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, June 12, 2014
Thank you so much for your review! We are pleased to have exceeded your expectations!
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724 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
1 review
3 of 5 stars Reviewed June 11, 2014

Pluses - courteous and helpful staff, room very clean and nicely appointed Minuses - Stayed twice in two different rooms and both times water (shower?) running in adjacent rooms was extremely noisy. Also, Comforter on bed was too warm/hot even though the thermostat was set down to 65F.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, June 12, 2014
We appreciate your feedback - both the pluses and minuses help us to continue to improve.
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Alexandria, Virginia
Top Contributor
102 reviews 102 reviews
12 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 10, 2014

We stayed for a couple of nights in early March and it was just being renovated but it was still a great stay. The hotel made up for the renovations with great service. There was also an incident with the elevator where it was out of order for a while (we were on the 5th floor) so they gave us extra cookies throughout our stay to make up for the inconvenience. If you have ever stayed at the Doubletree you know the cookies are to die for. The rooms are clean, the beds are very comfortable and the breakfast was very nice. We were given complimentary breakfast buffet coupons because we are Gold Honors members. We were also upgraded to a suite because of our honors status. The hotel is in a great area where you are in walking distance to downtown Flagstaff. We will easily stay there again. Exceptional service!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, June 12, 2014
Thank you! We love to hear when we've exceeded guests' expectations, especially when it's an experienced HHonors traveler such as yourself.
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Peoria, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 10, 2014

I used this hotel during NAU Freshman Orientation Week. It is very convenient, being so close to the university. It is a nice clean, quiet facility. I was in the very back so my room was quiet and there was not a lot of traffic, car or pedestrian. The staff was very friendly and professional. Check-in was smooth and painless. This will be my go-to hotel for all our NAU visits in the future!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, June 12, 2014
We appreciate your recommendation and being your 'go-to' hotel when visiting NAU.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 10, 2014

We stayed here coming off the Grand Canyon river trip. I felt really bad for the amount of sand left in the tub. Sorry about that! But you must be used to it by now. The wait staff in the restaurant was particularly friendly and helpful. The accommodations were very nice. The sheets were clean. Operative word :were. Sorry about that again. If we come back, we will definitely stay here again. Thanks!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, June 12, 2014
Thank you for choosing the DoubleTree by Hilton Flagstaff after your Grand Canyon rafting trip. No problem on the sand, we happily cleaned it all up! Looking forward to your future visit.
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Scottsdale, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

Flagstaff is a great get way city from Phoenix, so we spend a lot of time there in the summers. Sadly there are not a lot of nice hotels to choose from, this however is one the the nicest ones in town. I have always stayed at the Court Yard Marriott, but this recent trip I booked this hotel and I was not disappointed. The hotel has been recently remodeled and completely updated, the rooms are very nicely done, bed was very comfortable and the bedding was great quality. The staff was terrific, everyone was very nice and accommodating. Now that I found this, I would prefer staying here over any other hotel in Flagstaff. The only negative thing I could say is that my air conditioner (room 222) was a little loud when it came on, it worked great just was rather loud. Overall it was a great stay and I will make this my hotel of choice when going to Flagstaff.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, June 12, 2014
We are honored to be your 'hotel of choice' during your summer getaways-from-Phoenix. Stay cool!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slc
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 9, 2014

Wonderful experience, from start to finish. Friendly staff, great deal, really nice rooms. Beds very comfortable. Nice breakfast buffet which offered a continental and a full buffet option Comfortable lounge/bar area.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, June 12, 2014
Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Flagstaff

Address: 1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Flagstaff
#13 Family Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Official Description (provided by the hotel):
The new DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive ( about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package.The hotel has just completed a multi-million dollar renovation and is excited to be a part of the DoubleTree by Hilton family of hotels. Proud to offer the same great services guests have come to expect and love with a variety of upgrades in amenities boasting a new look that is invitingly new and fresh yet comfortable. Come experience the new DoubleTree by Hilton Flagstaff. ... more   less 
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Also Known As:
Radisson Flagstaff
Flagstaff Radisson

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