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“Nice and clean hotel in a good location” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Flagstaff

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DoubleTree by Hilton Hotel Flagstaff
3.5 of 5 Hotel   |   1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)   |  
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Ski + Breakfast
Ranked #12 of 65 Hotels in Flagstaff
San Antonio, Texas
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“Nice and clean hotel in a good location”
4 of 5 stars Reviewed March 31, 2013

We stayed at this property for one night using the free night certificate we earned during Club Carlson’s “Stay One, Get One” promo. I have to say that Club Carlson has really come through in the past couple of years when it comes to promotions and credit card products, and we were really happy to have been able to stay at this beautiful property in this beautiful city for free.

The hotel has free Wifi, which was pretty reliable. Parking is free and the hotel is also near the highway for quick access back out of the city.

Flagstaff is located at 7,000 feet above sea-level, and while we didn’t really feel the altitude as much, it was very cold for our standards, so it was nice to walk into the lobby and sit by the fireplace for a few minutes.

The hotel also has a small bar and lounge area where you can get away from the cold and enjoy a nice scotch to warm up. They have a restaurant as well, but we didn’t have time to visit it.

Our room had two double beds and not the greatest view, but we were in just for the night and didn’t really care so much about it. The room was definitely comfortable and up to Radisson standards. The beds had controls so you could adjust them to your own comfort.

The bathroom was spacious, had plenty of toiletries, great water pressure, and complimentary bottles of water.

The staff was very helpful and friendly, and really made us feel welcome.

Overall, it seemed like a great property to spend a couple of days. The area was nice, right by the mountains, and it seemed quiet and cozy.

Room Tip: Get the U.S. Bank Club Carlson VISA signature card that gets you automatic Gold status for upgrades...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, April 4, 2013
What a detailed and well-rounded review! We appreciate all of the feedback and are so pleased to have been a part of your Flagstaff visit. Flagstaff IS a beautiful and quaint location to get away from it all. We at the Radisson strive to meet or exceed the expectations set by our beautiful surroundings. Safe Travels!
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870 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
Peoria, Arizona
2 reviews
5 of 5 stars Reviewed March 29, 2013

My fiancé practically lived here for a year and neither he nor I can speak high enough about this place!
First off, it is a clean and nice hotel. From your experience when you walk in the door to when you get into your room, everything feels well kept and super clean. The front desk staff ~ led by Daniel are in a word, simply AMAZING! Daniel truly is an exceptional leader and leads by example. He is always respectful, kind and on top of it! His staff is the same! They do a great job at truly making you feel welcome and at home while there.
The F&B Director Abhay is exceptional! No matter how busy his day is, he always takes the time to check on his guests and make sure that they are doing well. He recently worked on a new menu and did a great job! We sampled the food last night and it was wonderful!
When you are there, be sure to go visit Loren in the bar too! One of my all time favorite bartenders! He makes the bar a fun place to be!!
Thanks so much to everyone at this hotel! You have all made our lives wonderful over the past year!

Room Tip: The sleep number beds are GREAT!!
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, April 4, 2013
Let us say, on behalf of Daniel, Abhay, Loren and our entire team.. we loved having you with us as well. Thank you so much for your kind words. They mean the world to us. We'll be sure to pass along your kudos to the team and look forward to seeing you again soon.
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Milton Keynes, United Kingdom
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed March 29, 2013 via mobile

We liked it here. It is a big place and you may have to walk a long way from your room to the restaurant. Spotlessly clean. Food unremarkable and not cheap. We ate from the bar and that was OK. Bedroom was pleasantly comfortable. Good beds. Convenient location for the show at Flagstaff and the train down to Grand Canyon. Good choice.

Stayed October 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, April 4, 2013
We appreciate your feedback. Thank you for choosing the Radisson Woodland Hotel during your visit to the Flagstaff area.
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Marina del Rey, California
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 28, 2013

Yet another hotel that does most things very well and leaves something ...like noisy a/c. I general the property is spot on except the room Air Cond was so loud it was hard to here the tv. We will be back but will ask for a room with quieter A/C

Room Tip: Ask aboutthe air cond
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, April 2, 2013
Though we are pleased that you found our hotel and services 'spot on' in most regards, we appreciate the feedback about the A/C unit. It's comments like yours that helps us find and resolve issues in order to continue to improve. Thank you!
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showlow
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 27, 2013

Went to Flagstaff with my husband for a few days, stayed @ the Radisson Woodlands. The staff was very friendly and helpful,and out room was very clean. We were very surprised with out sleep number bed-never slept on one and was very easy to use which made it nice after a long drive and alot of shopping! We were on the first floor and I was concerned about noise from upstairs,but was surprised by how quite the room was. We will be back!

Room Tip: We were in room 105 on the first floor, its tucked away down the hall away from the main lobby
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, March 27, 2013
Thank you so much for your kind review and recommendation. We hope to see you and your husband often!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 19, 2013

THANKS TO JULIA her knowledge of her bar products "what's available , recommendations were right on point, friendliness , service the best. And she explained the food menus with clarity "sushi, American. The hotel price ,cleanliness ,bed Sleep Number a real surprise, bathroom spacious.Would return recommended.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, March 27, 2013
Thank you for the recommendation. We do appreciate your feedback and will pass along your kudos to Julia.
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Fort Lauderdale, Florida, USA
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 14, 2013

Spent one night here recently and was really disappointed. First, the beds were horrible. They have Sleep Number beds but they were uncomfortable on any setting. My traveling partner was equally unhappy with the comfort of the beds.

The air conditioner was also extremely loud. That doesn't bother me, but be aware if you are a light sleeper.

My biggest complaint was that I woke up itching with tiny bites on my legs. I did not see any obvious bugs but I have never had that happen to me before.

Check in was smooth and pleasant. My coworker said the gym was well equipped. Did not try the hotel restaurants.

The hotel is convenient to many restaurants and shopping.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at DoubleTree by Hilton Hotel Flagstaff, responded to this review, March 19, 2013
First, thank you for your cooperation in helping us to investigate these issues experienced during your stay. (Yes! We do reach out via TripAdvisor's private message feature in order to get additional details in cases like this so that we can resolve as quickly and efficiently as possible). We just received notice from a professional exterminator, who we called in to investigate, that they found no evidence of bugs of any kind in the room. We take these concerns very seriously and act as quickly as possible to resolve any issues that arise.
Once again, we do appreciate your feedback and comments and allowing us to 'make it right' if at all possible.
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Additional Information about DoubleTree by Hilton Hotel Flagstaff

Address: 1175 West Route 66, Flagstaff, AZ 86001 (Formerly Woodlands Hotel)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Flagstaff
#10 Family Hotel in Flagstaff
#11 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Flagstaff 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
The new DoubleTree by Hilton Flagstaff is located right off Route 66 near historic downtown Flagstaff and the NAU campus. Convenient for a short drive ( about an hour) to the Grand Canyon, minutes from Sunset Crater and the Native American ruins at Wupatki National Monument. The DoubleTree by Hilton Flagstaff provides easy access to hiking, fishing, golfing and offers great packages (ie Arizona Snowbowl Ski Package.The hotel has just completed a multi-million dollar renovation and is excited to be a part of the DoubleTree by Hilton family of hotels. Proud to offer the same great services guests have come to expect and love with a variety of upgrades in amenities boasting a new look that is invitingly new and fresh yet comfortable. Come experience the new DoubleTree by Hilton Flagstaff. ... more   less 
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Also Known As:
Radisson Flagstaff
Flagstaff Radisson

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