We checked in after missing the entrance twice. The temperature in our room was 60 degrees. We were told at the desk that it was an old hotel and they had to switch over from air conditioning to heat manually and it would be an hour before heat was available. Two hours later (8PM) we still had no heat, no Internet connectivity and our TV did not work. We asked for our money back or a new room. We were offered a different room but only with two doubles instead of the king we reserved. By the time we repacked and moved it was 9pm and we had to go out and search for a dinner spot that was still open. We travel extensively and this was our worst experience ever.
- Official Description (provided by the hotel):
- The Quality Inn also an ideal hub for Sedona, Meteor Crater, the San Francisco Peaks, Walnut Canyon, Sunset Crater and Wupatki Indian Ruins. Adjacent to Northern Arizona University, this charming hotel is 80 miles from the Grand Canyon. Let the friendly staff book guided Canyon tours via van, plane or helicopter. ... more less
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- Also Known As:
- Quality Inn University Hotel Flagstaff
- Quality Inn Flagstaff
- Flagstaff Quality Inn