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“Not the Best Holiday Inn Express” 3 of 5 stars
Review of Holiday Inn Express Flagstaff

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Holiday Inn Express Flagstaff
2.5 of 5 Hotel   |   2320 E Lucky Lane, Flagstaff, AZ 86004   |  
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Ranked #21 of 65 Hotels in Flagstaff
Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Not the Best Holiday Inn Express”
3 of 5 stars Reviewed April 7, 2007

POSITIVES:
1. Wonderful continental breakfast!
2. There were two computers in the lobby with Internet access.
3. The bed had comfortable pillows and blankets.
4. Good location with minimal driving distance to Sedona and the Grand Canyon.

NEGATIVES:
1. There were loud trains with whistles all night long.
2. The air conditioner didn't work very well so we couldn't turn it on to drown out the train noise.
3. The rooms were small. A rollaway would not fit in a room with two beds.
4. The actual beds were hard (good thing they at least had the comfortable pillows).

Overall, I am usually more pleased when I stay at a Holiday Inn Express.

  • Liked — Great Breakfast
  • Disliked — Loud Trains
  • Stayed April 2007, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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355 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Cincinnati
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 23, 2007

We stayed in the Holiday Inn Express this March was really not sure what to expect - although most Holiday Inn Express' are nice a previous experience with a cheaper hotel had me concerned, but I was pleasantly surprised how great this little hotel was.

The bed was AMAZING - with all sheets and no bed spread made it feel a lot cleaner and the the down comforter was great. The pillows had both hard and soft options and plenty of pillows were on the bed.

The indoor/outdoor pool was nice and clean as was the hot tub. The entire experience was really great. Nice staff, nice room, pretty view.

enjoy your stay!

  • Liked — The bed!
  • Stayed March 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingman, AZ
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed January 24, 2007

This hotel is close to the railroad tracks, and I swear a train went through every 20 minutes with it's horn!! The rooms are not very soundproof so we could hear everything in the parking lot 2 floors down! The power went out during our stay, but it wasn't at the fault of HI Express, but the elevators weren't running as weren't the hallway lights. Wouldn't stay here if you are a light sleeper.

  • Liked — Cleanliness of room, continental breakfast
  • Disliked — Noise level
  • Stayed December 2006, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed November 13, 2006

The hotel is a great place to explore arizona and grand canyon.
Has a large parking area around the court.
Our room, highway view, was large and bathroom have a jacuzi and great shower. The a/c was tired and noisy but the service is good.
Staff are very kind but not very helpful for tourist information.
Breakfast is good but they haven't many tables and chairs than customers are.
Breakfast are in american style and it is disliked by european people.
Free internet connection available.
Pets allowed.
Remember visit the meteor crater and the Flagstaff brewery!

  • Liked — the bed
  • Disliked — the other noisy customers
  • Stayed August 2006, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clarita, Ca
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed November 10, 2006

We spent one night at this Hotel and enjoyed it very much. Others have complained about the Trains, but I found it to be romantic, not a bother.
The Rooms were clean, the staff was friendly and always said hello as we re-entered the Hotel in the afternoon.
The food available in the morning was just right and helped us start our day on the road.

  • Liked — Clean and friendly
  • Stayed November 2006, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, IN
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed November 3, 2006

We used this hotel as a nice central location to explore the Grand Canyon, Sedona, and the painted desert. It was a great hotel at a fantastic price. There was a wonderful free and well-stocked breakfast: hard boiled eggs, cereal, bagels, waffles, yogurt, juice, coffee, hot chocolate, etc. There is a Denny's in the parking lot if that breakfast isn't enough for you. The rooms were very modern and very clean. The bed was extremely comfortable. The shower was wonderful. There was a microwave, a refrigerator, and a couch in the room which was a nice bonus. As mentioned in some of the other reviews, we were on the north side of the hotel which faces the train tracks a few blocks away. You can hear the train from the room at night which may be a problem for extremely light sleepers, but we slept just fine. The front desk offers free ear plugs if you need them. Please don't let the train deter you though...our three night stay was extremely pleasant. Plus a majority of the hotels in the area that we noticed also had the same proximity to the train tracks. We'd definitely stay here again!

  • Liked — Breakfast and the cleanliness of the rooms.
  • Tips/Secrets — Request a room on the south side of the hotel if you're worried about noise from trains.
  • Stayed October 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Flagstaff

Address: 2320 E Lucky Lane, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 65 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Flagstaff 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more   less 
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Also Known As:
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff

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