Having stayed at the HI Express in Amarillo the night before, we were hoping for a similar experience in Flagstaff, but alas, it was not to be. For no known reason, I had a bad feeling before we even arrived….possibly because I didn't see any photos of the rooms when I looked at the property online. When we arrived I thought my misgivings were unwarranted. But that did not turn out to be the case. The room was "ok" - definitely showing it's age but it seemed to be clean. What was problematic was the heater - that made the room like a sauna. We kept trying to keep the cool air blowing but it kept shutting off automatically. So we were up and down all night trying to stay cool. But at least ours was quiet. The heater in the room next to us sounded like a rocket taking off every time it kicked on. Then, after a poor night's sleep, we went downstairs to "enjoy" the free breakfast. But it was packed - SRO. As unhappy as we already were, we had no burning desire to hang around so we checked out and went to a restaurant. I was waiting for the desk clerk to ask how our stay was because I was more than ready to tell her. Sadly, the question wasn't asked. So, I let her know how disappointed we were with the room and our stay - but I could have saved my breath because it was like talking to a wall. Sigh! I'm glad this is not what we normally expect from our stays at Holiday Inns!
- Official Description (provided by the hotel):
- When traveling to Northern Arizona for business or leisure, Stay Smart at the Flagstaff Holiday Inn Express Hotel. We are centrally located to many Flagstaff attractions including Historic Rt. 66, Northern Arizona University, Lowell Observatory, Museum of N. AZ and the Riordan Mansion. Breath taking monuments like Grand Canyon, Sedona, the Red Rocks, Meteor Crater, Sunset Crater, Painted Desert and the Petrified Forest are nearby and a must see for all traveling through.The Flagstaff Holiday Inn Express Hotel is also the right place for relaxation and great hospitality! Our guests can enjoy views of the San Francisco Peaks from many of our wonderful guest rooms. All our comfortable rooms include a host of amenities including complimentary high-speed Internet access. Come sit and relax by our cozy fireplace in the evenings or have fun in our arcade room. Stop by our Express Start Breakfast Bar every morning for a deluxe hot continental breakfast served complimentary to all our guests. The hotel also has an outdoor/ indoor heated pool, a spa and a fitness center. The Flagstaff Holiday Inn Express offers meeting & banquet facilities, and also provides complimentary shuttle services to both the Flagstaff Airport & Amtrak Station. The staff at the Flagstaff Holiday Inn Express Hotel are always eager to provide you with friendly, courteous and professional service. We look forward to seeing you here! ... more less
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- Also Known As:
- Holiday Inn Express Hotel Flagstaff
- Holiday Inn Flagstaff