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“I would not stay here again” 2 of 5 stars
Review of Rodeway Inn & Suites

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Rodeway Inn & Suites
2.0 of 5 Motel   |   2285 E Butler Ave, Flagstaff, AZ 86004 (Formerly Flagstaff Inn)   |  
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Ranked #30 of 65 Hotels in Flagstaff
Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“I would not stay here again”
2 of 5 stars Reviewed February 25, 2012

My boyfriend and I stayed here in January 2012. The first room that we were given was small and dirty - there were human hairs in the bed when we turned down the bed cover. We complained and we were immediately moved to a different room which was clean and bigger. But it was still pretty run down.

We were able to walk to Beaver Street Brewery for food and drinks (definitely go there, it was really good).

We paid approx $35 + tax for the room but even at such a cheap rate it was sub standard.

  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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99 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 15, 2011

we checked in around july 17th we brought in our belongings and started to relax ordered pizza and got ready to settle in for the night im watching tv and having to swat away some kind of nats or some flying bugs so i go to the office and they send me back with some bug spray well me and my wife begin relaxing again and we eat then start to get ready to get some sleep pull back the sheets and see these tiny little bugs crawling on the sheets well we have our grandbaby with us so we start to checking more closely to both bed and find them along the seem of the box springs and dark stains under the mattress so we determined they were bed bugs and we took of our clothes and shook them in the shower and sprayed them with the bug spray and sprayed our bags and tied them in plastic trash bags and left to a different hotel we had to throw away most of our clothing etc. so that we didnt bring them along to a different hotel or even home with us and we have contacted them to get back what we lost in belongings and they are saying that we brought them because they have never had any problems with them well if that was the case then why was the stains there under the mattress that is an indication they had been there awhile and i dont believe we would have saw them crawling under the sheet

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton, California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2011

We enjoyed our stay at this hotel after a long day of traveling with child. The sliding glass door to the pool was a refreshing treat. It is close to the freeway, yet well lit and safe. It is centrally located, close to the university convention center and only 90 mins to the grand canyon. The staff were friendly and the room was fresh and clean!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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RodewayInnAndSuites, Manager at Rodeway Inn & Suites, responded to this review, November 5, 2011
Thanks for the review of our hotel! We're glad you enjoyed your visit and we look forward to accommodating you in the future. We'll see you next time you're in Flagstaff!
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Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 7, 2011 via mobile

This place was a joke. The air conditioning was broken & we were not informed of this when we checked in. After going to bed & sweating we called the front desk & ask for a fan. One of the beds were broken and some of the electrical outlets didn't work. Continental breakfast was nothing to write home about.

  • Stayed July 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RodewayInnAndSuites, Manager at Rodeway Inn & Suites, responded to this review, November 5, 2011
Thank you for writing about your concern. At this hotel, we strive to provide the best customer service possible to our guests at all times. Consequently, it is disappointing to learn that you are unhappy. The issues you experienced during your stay have been addressed, and we look forward to accommodating you in the future.
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Riverdale
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed June 15, 2011

We stayed here on our way home from a family trip to the Grand Canyon. Terrible! The "suite" was just two adjoining dirty rooms. It was stifling hot and the thermistat was broken! Looked like it hadn't been cleaned in years! My kids hated it sooo much they begged us to let them sleep in the car! That's how bad it was. We all slept in our clothes and left before breakfast. Didn't want to spend any more time in the room or hotel than absolutely necessary. What a horrid place! I will never even attempt a rodeway inn again! The pool and spa were nasty and growing mold. Yuck!

  • Stayed May 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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PA
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 1, 2011

My husband & I stayed here for two nights, 5/30 & 5/31 of 2011. We were in room 115 which was a first floor room. The staff was absolutely wonderful. Mike at the front desk was exceptional and overall nothing could be improved with the housekeepers or the front desk staff.

Our room was good. It was clean. No sign of bugs or gross objects whatsoever. Since we were on the first floor, we had a sliding glass door that opened to the inner courtyard. There was a big pool (it was too cold to swim but my husband did take a quick splash after a jog and said it was very nice). There is also an indoor jacuzzi which is surprisingly nice and large. Take a towel with you from the room since there are none there. We learned the hard way.

The noise was poor to fair. This is not the hotels fault per say. But we could hear the people above us (it seems like they were practicing their tap dancing moves?!?) and on one side of us. We usually sleep in until about 8am while on vacation but the people across the hall were YELLING before 6am. They kept screaming down the hallway. The walls are thin.

The beds are nice and the pillows were great. All linens were good. We always remove the top cover but there was a blanket and sheet underneath. Everything seemed clean.

We went to the Grand Canyon one day (about 1.5 hours away) and to Sedona another day. Both were wonderful.

We did have the breakfast which runs from 6am - 9am. Juices, coffee, small donuts, two kinds of muffins, cereal, etc. It was very nice and everything tasted good. There was nothing stale or off tasting.

Overall we would give this four stars out of five. The hotel is well run and well cared for.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Top Contributor
279 reviews 279 reviews
163 hotel reviews
Reviews in 166 cities Reviews in 166 cities
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed April 22, 2011

Plenty of truck parking, they’ll give me the coupon rate.

When I check out the room, first I’m impressed and then … It sounds like the fridge is really loud, so I go over to unplug it and find out it’s a construction crew outside my window doing improvements in the pool area. And this room has a deck overlooking the pool.

Rodeway … Flagstaff has redeemed you. Yes, there are good and bad locations in every chain … at least on the lower end. This one is on the top end (compared to my last stay) of this chain. The only other thing I noticed was that some of the signs in the building either still had the prior name on them or had had the prior name cut out and not listed the new name.

And for some reason there was double soap and shampoo supplies in the room. Also a breakfast was a big draw, looked like just the basics.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rodeway Inn & Suites

Address: 2285 E Butler Ave, Flagstaff, AZ 86004 (Formerly Flagstaff Inn)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rodeway Inn & Suites 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Rodeway Inn Flagstaff
Flagstaff Rodeway Inn

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