I've visited Flag at least 10 times and had yet to stay at the Weatherford. I've stayed at Monte Vista and other chain hotels outside the downtown area. For whatever reason I had assumed that the Weatherford was the nicer and tamer of the non-chain hotels in the downtown area.
My wife and I stayed just 1 night last weekend. When making the reservation, I mentioned to the woman on the phone that we would we arriving a bit late, about 6:00pm, because we were day-tripping up from Phoenix through Cottonwood (wine tastings) for my wife's birthday.
When we arrived, there was a holiday parade. The main road (Aspen Ave) was closed, which made it a pain in the butt to find a parking spot in an already minimal parking situation. The woman on the phone didn't mention the holiday parade to offer assistance with parking.
The real issue is that when we checked in, the staff mentioned that there would be a holiday party that night on the third floor in the Zane Ballroom just down the hall from us. We didn't baulk when we checked-in around 6:00 because we were tired and I didn't want to try and figure out an alternative, especially with the traffic, parade, etc. When we walked up to the third floor, we saw the party had a DJ. We went to an amazing dinner at Tinderbox and returned around 10:00pm. The music shook our tiny room until 11:15pm and the party continued (sans DJ music) until at least 2:00 am with party-goers slamming doors, yelling, romping though the hall. We got sporadic, thin sleep.
In the morning, we didn't want to deal with our non-sleep issue and ruin the end of our weekend. A day later I ended up emailing Sam Green (email on website) expressing my dissatisfaction and disappointment with the lack of candor when booking the room. That was 7 days ago and there was no response, so I decided to write my reviews.
The $100 room was tiny and dirty. The cover on the bed was filthy and the floors dirty/stained. A small room is to be expected older hotels but tiny was not okay for $100/night. The full-size bed was springy as I would call it and rather uncomfortable. The bathroom required a maneuvering dance around the door in order to get in and use the toilet or shower. And I'm a slim guy. The shower was silly too. I'm 6'2" and the shower head was at my sternum (maybe 4'10").
I’m all for supporting independent operators but not at the expense of value or my comfort. Kitsch and novelty can only take consumers so far. When a clean, comfortable, nice and service-oriented accommodation can be found a $5 cab ride down the road for the same (often cheaper) price, then the Weatherford and Monte Vista need to get their act together.
It’s such a shame that the dark-sky city now has quiet trains (no more obnoxious loud horns). The city has even more charm now, but the hotels downtown can’t piece together a decent hotel experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.