Very nice stay for my family and I as we were traveling across country via I-40. They were actually experiencing problems with the hot water that shutdown one whole half of the hotel, but it had no impact on us.
There were definitely more positive than negatives. The front desk was very polite, helpful, and accomodating. The only negative I can say is that they did not have a crib/pack-n-play available for my family, which was a bit of a problem. We were traveling with our 9 month old, so make sure you call ahead to see if they have one available.
I still can't get over the fact that a full, made-to-order breakfast was a part of the cost of the room. Unreal. And, the food was good!
The room and accomodations were clean, plenty large enough, and well decorated.
Also, I have no connection to NAU, but I was told that it's basically walking distance from the hotel.
The hotel is also close to plenty to eat, grocery stores, restaurants, and the highway.
I would absolutely recommend this to others looking for a place to stay in Flagstaff, and we will stay here again if need be.