I have accumulated quite a few Hilton honons points, but just discovered Flagstaff's Embassy Suites. My daughter lifes in Flagstaff so I visit frequently, but this was my first time at Embassy. I'm hooked. First, the staff (from the General Manager to the kind women who clean th rooms) have the most genuine smiles and greetings. I truly felt everyone was glad to see me. This made my visit quite warm, regardless of the weather. Second, the room was spotless and comfortable. It was so quiet I thought maybe we were the only ones staying there, but they were full. Third, The hospitality reception in the evening and the complimentary brakfast in the morning were outstanding. Here's an example on why I will be back - Amy Todd, the General Manager, knew my name and called me by it the whole weekend. We will be changing from never staying here to staying 8 or more times per year. All my friends know about this gem also.

We came here as a family and stayed in a king bed executive suite, the room size was nice and I was very impressed with both TVs in the room. They offer a cooked to order complimentary breakfast with eggs, omelette, pancakes, French toast, etc. in addition to continental breakfast items. There was also a manager's reception nightly with select complimentary cocktails. The staff was very friendly and I was shocked at how comfortable the pull out couch was. I was unimpressed with how we could hear conversations clearly from the room next to us.

This hotel should be rated #1! We stayed at Embassy Suites with our 4 young children for several days and couldn't have asked for a better stay. Our 2 room suite was clean and had plenty of room for us and all our belongings. The 2 double beds plus the pull-out couch in the living room were perfect (not to mention comfy). The large fridge and microvave and TV in each room were a definite plus! There was also lots of storage, which for a family on an extended stay is important. The free breakfast was incredible! Made to order eggs, omelets, sausage, bacon, pancakes, french toast, and more plus the usual cereal and pastries with coffe, milk, & juice was an awesome way to start the day. The staff was friendly, helpful, and incredibly capable. I would recommend this hotel to everyone planning a stay in Flagstaff!

Enjoyed our night at the Embassy Suites in Flagstaff. Nice room, all the amenties, and nice Manager's reception. Quiet, clean roomss. Staff very responsive. Dispointed on WiFi in room but only in common area.