i made reservations @ 9am on july 26th for 2 joining non-smoking rooms. The person who made my reservation did their job wrong and my children and i were forced to sleep in smoking rooms. The following day we were transferred to non-smoking rooms which would have been nice but one of the double beds in rm 229 was completely saturated. Entirely unsleepable even with new linens :( The staff had nothing to say other than "im sorry" and while an apology is nice i would have liked to see more customer service. Aaron, you remind me of my ex-husband, full of empty promises to appease me and keep me quiet/happy at the moment. Mayjol provided the BEST customer service and was friendly and was truly compassionate toward our situation. She helped all she could and got the owner to refund me 100$ of my money. Its better than nothing but still infuriates me that i had to actually pay 169$ for this horrible experience.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com, Orbitz, Priceline, HostelWorld, Choice Hotels, HostelBookers, TripOnline SA, Odigeo and Tingo so you can book your Econo Lodge Flagstaff University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Econo Lodge Flagstaff University Hotel Flagstaff
- Flagstaff Econo Lodge