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“Just for one night” 3 of 5 stars
Review of Econo Lodge Flagstaff University

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Econo Lodge Flagstaff University
2.0 of 5 Hotel   |   914 S. Milton Rd., Flagstaff, AZ 86001   |  
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Ranked #25 of 63 Hotels in Flagstaff
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Just for one night”
3 of 5 stars Reviewed February 10, 2013 via mobile

Bid on the web. Nice location and what more u can expect from the price. But I will say u have more choices there. Just for one night! The room smells weird and the fan in the bathroom is really loud.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Washington
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed January 30, 2013

This is a fairly unassuming motel from the outside but my room was OK inside. I was not happy with the check-in process as the desk clerk was more interested in watching sports programming on the lobby TV and considered me a nuisance. He quickly checked me in but told me nothing about motel services, breakfast, etc. My motel room did not have a refrigerator or microwave and the telephone did not work. My check-out bill the next morning included a $3 surcharge for nothing! (That, in addition to the State Lodging Tax and the City/County Lodging Tax.) I asked about it and one clerk told me it was an “energy surcharge”. The said “occupancy charge.” Huh? It was a $3 surcharge on top of the room rate. They then pulled this paper that I signed the night before as I checked in (as a guest, sometimes you sign a document in the evening when you check in that indicates that you promise to pay the bill – and then on check out they add all your charges – perhaps long distance telephone charges or meal charges – and you sign the final bill) and in the fine print said that I had accepted this phony $3 surcharge! I was not happy with that and felt cheated by the motel ownership/management! Watch out or go elsewhere!

  • Stayed January 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 17, 2013

The first room they gave me had stains on the walls, including what looked like a hand print (I don't want to know what was on this person's hands). The one large chair in the room had a HUGE stain on it. I went to the front desk to get a different room; the guy explained that the stain on the chair had been cleaned. The thing is, if there's a HUGE stain on any furniture, you get new furniture. You don't leave a huge spot there like that. bleach the walls, for gods sake. CLEAN THE ROOM.

He reluctantly gave me another room which also had stains on the walls--including stuff that could have clearly been cleaned off but wasn't. And right next to the bed there were what looked like claw marks dug into the wall paper....no joke.

I left this motel and went somewhere else. I'm sorry but customer service? I understand that this is an econolodge, so it's not going to be fancy, but they could at least make the rooms LOOK hygienic. How am I supposed to trust that they properly clean these rooms if they leave them looking like crap?

Room Tip: don't go here!
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  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
466 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 313 helpful votes
4 of 5 stars Reviewed January 7, 2013

My wife made the reservations for our ski trip to Flagstaff; I was a little concerned when I found out the price was under $30 per night. We had 2 non-smoking rooms, both with king beds. No problems checking in. The rooms were clean and next to each other as requested. Everything was adequate for as much time as we spent in the rooms. The room had a small refrigerator, good sized bathroom, good heater, and a sink area.
The king bed had only 3 pillows on it, so I would request more as soon as possible because it seems only the maid staff has access to pillows.
Overall, I was happy with the value and the rooms.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 1, 2013

We stayed here on December 29th, 30th and 31st of 2012. This hotel exceeded our expectaions for the amount we paid. Not sure what others expected, but the desk attendants are not the comedy club or condo sales people, they were professional and treated us with respect. The "continental breakfast" rivals any we have experienced...it was more like the breakfast at LaQuinta ($$$ minus the waffle maker. The room was excellent for ($$) motel. Beds were firm but clean. Pillows were only downer...but WalMart is just minutes away. We stayed in national chain X last time we were in Flagstaff and paid ($$$). Rooms were newer but not nicer. So, Econolodge in Flagstaff is a great place for the money.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 24, 2012

Room was small, even for two doubles. Shower was tepid, and hit me below the armpit. Room was noisy with street noise and adjoining rooms. Outside lights would not turn off, so room was lit up like it was daylight all night long. The lights were all underpowered florescent bulbs, so it looked dingy and washed out. Wifi was terrible. continental breakfast was meager, some small apples and oranges, bread and jam, one type of muffin, and watery juice. Saved by Quaker oatmeal. Overall, would not stay there again.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 25, 2012

We spent a night at the Econo Lodge in Flagstaff, AZ last April. It was inexpensive, comfortable, certainly not fancy and well-located near Northern Arizona University. We stopped again on October 22. A good bargain money-wise. The staff didn't seem too concerned or interested when our plastic card wouldn't open our room door, and reprogrammed the card. The room was reasonably comfortable but looked somewhat the worse for wear as if someone had been throwing baseballs at the walls. When showering the next morning, my wife called my attention to a big black hair stuck to the shower wall. I told the desk clerk, and he had no comment. The included breakfast was minimal but to be expected in view of the low price.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, General Manager at Econo Lodge Flagstaff University, responded to this review, November 18, 2012
I do thank you for bringing these issues up to my attention. I have noted the cleanliness issues and will address them with our housekeeping staff to prevent these issue from arising in the future. I have also noted the service quality from our front desk staff and I will address this review to them to show them there performace. I do thank you again for bringing these issues up and I also apologize for the experience your received from our property. I do hope you would give us another opportunity to serve you in the future.
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Additional Information about Econo Lodge Flagstaff University

Address: 914 S. Milton Rd., Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #25 of 63 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Flagstaff University 2*
Number of rooms: 67
Official Description (provided by the hotel):
Econo Lodge University, a Flagstaff, AZ hotel near Northern Arizona University. Providing easy access to Interstate 40 and Interstate 17, the pet-friendly Econo Lodge(R) University hotel is adjacent to Northern Arizona University (NAU). We have completely renovated our hotel property and look forward to hosting your visit. ... more   less 
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Also Known As:
Econo Lodge Flagstaff University Hotel Flagstaff
Flagstaff Econo Lodge

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