The first room they gave me had stains on the walls, including what looked like a hand print (I don't want to know what was on this person's hands). The one large chair in the room had a HUGE stain on it. I went to the front desk to get a different room; the guy explained that the stain on the chair had been cleaned. The thing is, if there's a HUGE stain on any furniture, you get new furniture. You don't leave a huge spot there like that. bleach the walls, for gods sake. CLEAN THE ROOM.
He reluctantly gave me another room which also had stains on the walls--including stuff that could have clearly been cleaned off but wasn't. And right next to the bed there were what looked like claw marks dug into the wall paper....no joke.
I left this motel and went somewhere else. I'm sorry but customer service? I understand that this is an econolodge, so it's not going to be fancy, but they could at least make the rooms LOOK hygienic. How am I supposed to trust that they properly clean these rooms if they leave them looking like crap?
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- Also Known As:
- Econo Lodge Flagstaff University Hotel Flagstaff
- Flagstaff Econo Lodge