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“Helpful staff and pet-friendly” 4 of 5 stars
Review of BEST WESTERN Pony Soldier Inn & Suites

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BEST WESTERN Pony Soldier Inn & Suites
2.0 of 5 Hotel   |   3030 East Route 66, Flagstaff, AZ 86004   |  
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Ranked #14 of 63 Hotels in Flagstaff
Park City, UT
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Helpful staff and pet-friendly”
4 of 5 stars Reviewed October 11, 2013

I stayed here one night and found the staff very professional and helpful. The room was clean and the bed very comfortable. Best of all, the hotel is pet-friendly; the twenty dollars for a pet seems high but given the good rate for the room I guess it's okay.

Stayed October 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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778 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
Schenectady, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 9, 2013

Needed a hotel last minute in Flagstaff since we couldn't get into the Grand Canyon and found a decent rate through Tripadvisor. It was a little farther out of town than I would have like, but overall I thought the hotel was a decent value for the money. The bed was comfortable and the room was fairly good sized and clean. The pool (which we didn't use) and breakfast room are in a separate building. Breakfast was good but pretty similar to what I have seen in other hotels at this level.

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, Arizona
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 8, 2013

We love Best Westerns, but this is our least favorite we've stayed at. It was overpriced for nothing special. The room was small and poorly lit and the beds were extremely hard. The temperature in the room was terrible; it was 40 degrees out but sweltering in. We even turned on the AC (in October!) but it didn't help. The breakfast was one of the best we've seen, but that alone isn't worth the price we paid. Next time we're in Flagstaff, we will stay elsewhere.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simi Valley, California, USA
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 7, 2013

We have absolutely no complaints about this Best Western. The staff members were courteous and helpful, the room was lovely and clean, the breakfast bounteous and satisfying. From the time we checked in until we checked out we felt relaxed and comfortable. We would definitely stay there again and would recommend this Best Western to others.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, United States
2 reviews
5 of 5 stars Reviewed October 7, 2013

While National Parks were closed, Best Western was eager to maintain a pleasant vacation by provided excellenst service. I stayed at Grand Canyon Squire and Flagstaff Hotels. Both were excellent places to stay the night.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Tucson, Arizona
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 30, 2013

Great value for all the amenities that the hotel offers. The front desk ladies were friendly and very helpful in answering all my questions. The room was well equipped which contributed to comfortable experience.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centennial, Colorado
Level Contributor
87 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed September 27, 2013

We originally booked 2 nights at this Best Western, and checked out one day early. The hotel was old and dingy, with intermittent noise from trains during the night. We booked the hotel primarily because it was pet-friendly, but the front desk clerk was not very friendly when explaining their pet policy (e.g. if you leave your pet unattended in your room, we will try and call you. If we cannot reach you, we will call animal control to have the pet removed) We are responsible pet owners and never leave our pet unattended in a room, so this 'warning' made us feel very unwelcome. We checked online and booked the Drury Inn and Suites the next night - a much nicer pet friendly hotel. Also, there was no fitness center, but the breakfast was good and the Route 66 paraphernalia was nice.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Address: 3030 East Route 66, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#13 Family Hotel in Flagstaff
#14 Business Hotel in Flagstaff
#14 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pony Soldier Inn & Suites 2*
Number of rooms: 75
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff

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