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“GREAT PLACE to study and relax before exams” 5 of 5 stars
Review of BEST WESTERN Pony Soldier Inn & Suites

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BEST WESTERN Pony Soldier Inn & Suites
2.0 of 5 Hotel   |   3030 East Route 66, Flagstaff, AZ 86004   |  
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Ranked #14 of 65 Hotels in Flagstaff
Los Angeles, California, Usa
1 review
“GREAT PLACE to study and relax before exams”
5 of 5 stars Reviewed June 25, 2013

I came here just to take my MCATs at the prometric testing center just a mile away. They put me in the most quiet room. They held my belongings during the exam after I checked out and were very friendly. I do want to caution people that this place is in high demand during the summer months. They politely turned people away. This Best Western has been remodeled and is really nice so people who were turned away asked, "Is there another Best Western in town? Is it as nice as this one?" There is no gym but there is a mini-fridge and hot tub and a really great continental breakfast with boiled and scrambled eggs. I think there was bacon and sausage too but I didn't look for those. They have a 24 hour coffee machine which was great for me. Overall, I couldn't ask to stay at a more convenient and accommodating place!

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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716 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Riverside, California
Top Contributor
616 reviews 616 reviews
58 hotel reviews
Reviews in 185 cities Reviews in 185 cities
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed June 25, 2013

We stayed at the Pony Soldier on our way to Colorado. Although the hotel is a dated building, we found it to be in good repair and maintenance. The room was nicely decorated and came with a living room area and two bathrooms. The bed was comfortable.

We found the room to be rather quiet with no noise from trains or traffic. The only noise problem we experienced was a trash truck dumping dumpsters behind the adjoining businesses. That was not the fault of the Best Western.

Breakfast was well prepared with a variety of items.

We would stay there again.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

Booked online -we tend to stay at Best Westerns as we have learned to trust the name. Our suite was comfortable but it was a treat to have two dressing areas and two bathrooms. Breakfast was average but we did not walk away hungry. Would definitely stay here again. Train tracks across the street did not bother us at all.

Stayed June 2013, traveled as a couple
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Watford, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 24, 2013

Right next to a major railway track with trains going up and down all night. Fly screen on room broken, beds on the hard side room had a musty smell!? Breakfast poor only eggs no bacon or sausage. Sorry have used Best Western across the globe very disappointing. :( However staff were very pleasant and the room was clean.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vancouver, Washington
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 22, 2013

Chose to stay at this location based on ads portraying Best Westerns "Branding" concept. Upon check in, we were informed that there was no elevator. This was fine as we were on the second (top) floor.The front desk let us know that the building was an older model but that the rooms had been updated to the BW brand. They were accommodating per our room type request. However if dirty carpet up the stairs, chipped paint throughout the room and what looked to be man's biological fluid dried down the front of the headboard..if this BW branding then I am very disappointed.luckily there waa another bed in the room as the hotel was completely booked. Heard the trains all nite long. The best part of staying here was the breakfast in the morning .

  • Stayed June 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dunfermline, United Kingdom
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 20, 2013 via mobile

Absolutely loved my stay at this hotel, the staff couldn't of been more friendly and helpful if the tried!! The rooms are superb and comfy beds... I asked for a room next to the railway because I came here as a boy and wanted to re-live that memory and they accommodated me for that. I would stay here again and again if I had the chance, thanks for a great few days!!!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bainbridge Island
Top Contributor
82 reviews 82 reviews
40 hotel reviews
Reviews in 48 cities Reviews in 48 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 6, 2013

Arrived at 10 pm and left at 630 am, so basically checked in, watched a bit of TV, slept, showered, had breakfast, and left. And the good news is that the breakfast attendant opened the door to the breakfast room ten minutes early so that I could have a quick bite before heading off. And it was a decent breakfast spread - cereal, boiled eggs, toast, yogurt, fruit, pastries. I think they had a waffle maker, though I'm not positive.

Room itself was a bit small, but certainly adequate. Mattress fine. Bathroom fine. My room was pretty much in back of the building, so away from the highway and the railroad tracks. Some light sounds from the adjacent room, but not enough to bother me (and I'm pretty sensitive to between room noise).

So, for a night's sleep, perfectly fine. Beyond that, might be better choices.

Room Tip: Ask for a room in back, away from the street and RR tracks.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Address: 3030 East Route 66, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#12 Business Hotel in Flagstaff
#14 Family Hotel in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pony Soldier Inn & Suites 2*
Number of rooms: 75
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Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Flagstaff
Best Western Hotel Flagstaff

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