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BEST WESTERN Pony Soldier Inn & Suites: Traveler Reviews

2.0 of 5
3030 East Route 66, Flagstaff, AZ 86004
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BEST WESTERN Pony Soldier Inn & Suites
Ranked #15 of 64 hotels in Flagstaff
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240 reviews from our community

Traveler rating
    63
    83
    56
    18
    20
See reviews for
Families
68
 
Couples
102
 
Solo
14
 
Business
9
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
RGV
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Good hotel and value”
4 of 5 stars Reviewed November 21, 2012

Good all around and clean. WiFi was good and solid, even though it was not secured. Would stay again. Older facility, but had been updated. The price/value of this hotel is excellent. Front desk lady was very nice and friendly.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rockintom about BEST WESTERN Pony Soldier Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
December 5, 2012
Thank you for your review. Our housekeepers work hard to insure our rooms are cleaned well and stocked. Happy to hear you would stay again.

Thanks again,

Scott Grams
General Manager
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Vancouver
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
“Nice quality good hotel for it's star level”
4 of 5 stars Reviewed November 21, 2012

This hotel deserves a high rating for its price range. I was very impressed. My room was nicely decorated, with a new flatscreen TV, comfy bed (even though the pillows are tiny). I had a room at the back so I didnt hear any of the infamous Flagstaff train noise during the night. The breakfast is very well equipped compared to other chains...they actually have lots of pre-cut fresh fruit! Was nice to eat fruit after days of only waffles at the other hotels. Staff was friendly, hotel seemed in good condition, room was well kept. I dont really have anything bad to say. It's a bit down the road from downtown, but most of the budget hotels are.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask mezaco about BEST WESTERN Pony Soldier Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
December 5, 2012
As a frequent contributor to Trip Advisor with 20 hotel reviews at the time you completed this one, I would like to thank you for your positive review of our hotel. It is always nice to receive kind words from a frequent hotel traveler.

Thanks again,

Scott Grams
General Manager
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Tucson, Arizona
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
“Clean and relaxing”
5 of 5 stars Reviewed November 14, 2012

Our room was clean and neat with a wide screen tv. We had morning breakfast and were refreshed. We also had free wi-fi which we used. We have stayed at more expensive hotels and some weren't as nice as this one.

Room Tip: I'm allergic to pets; so, I always have a room that no pet has entered.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 7 more reviews by tlcaz1 for Flagstaff
Ask tlcaz1 about BEST WESTERN Pony Soldier Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
December 5, 2012
Thank you for your 3rd review of our hotel. Stop in and say hello next time you visit. Thank you for your continued business and support!

Sincerely,

Scott Grams
General Manager
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Fort Meade
2 reviews
“Great experience”
5 of 5 stars Reviewed November 14, 2012

Came for a family wedding in Sedona and decided to stay a short distance away at our favorite chain so we could enjoy the sights on our way. Great staff, comfortable accommodations, computer access, many choices for breakfast, etc. Staff recommended a Grand Canyon tour which was outstanding. Excellent experience.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bettyanne F about BEST WESTERN Pony Soldier Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
December 5, 2012
Thank you for your kind review. I’m happy to hear you were pleased with your experience with us. The guides that do the Grand Canyon Tours are extremely knowledgeable and you learn and see much more than if you were to go there on your own. We have had nothing but positive comments on any of the tour companies that come to our hotel to pick up our guests.

Scott Grams
General Manager
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Shawnee, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Grand Canyon Trekkers”
4 of 5 stars Reviewed November 14, 2012

Our group stayed at this hotel before and after trekking in the Grand Canyon. Rooms had been redecorated and were clean (carpet needed some attention though). The staff was great; good breakfast each morning and overall, very accommodating of our schedule. Kept our belongings for us until we came back for the last night. Down side would be a long way from the center of town and shopping. Had a car the first night there. Planned ahead to have pizza delivered the last night.

We would stay there again in the future.

Room Tip: Stayed on first and second floors and both were great. We did keep our windows closed due to the tra...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lp201210 about BEST WESTERN Pony Soldier Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sgramsaz, General Manager at BEST WESTERN Pony Soldier Inn & Suites, responded to this review
December 5, 2012
Thank you for your kind review. That is quite an accomplishment for you and your friends to complete the rim to rim while camping at Cottonwood, Bright Angel, and Indian Gardens Campgrounds inside the Grand Canyon. I’m happy to hear you enjoyed your visit with us and that you would stay here again.

Congratulations on your Rim to Rim!

Scott Grams
General Manager
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Additional Information about BEST WESTERN Pony Soldier Inn & Suites

Also Known As:
Best Western Pony Soldier Hotel Flagstaff
Best Western Pony Soldier Hotel
Best Western Flagstaff
Best Western Hotel Flagstaff
Address: 3030 East Route 66, Flagstaff, AZ 86004
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool
Hotel Style:
#9 Business Hotels in Flagstaff
#9 Family Hotels in Flagstaff
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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