We stayed here over Christmas 2012. The positives- parking garage is a big plus especially when its snowing, location is close to snowbowl, sledding areas, shopping restaurants, and Williams. It is a less than 30 minute ride to the polar Express and Bearizona. Also, free breakfast, popcorn and dinner. the negatives- rooms are dated, carpets are dirty, there are dogs everywhere, and dinner is always the same meal food (hotdog, nachos, salad, baked potato, soup and either chicken strips or tacos or meatballs). It gets old after 2 days. The wait to get to the food takes a long time, as there are hordes of people during mealtime. Would it be asking too much to get bacon for breakfast instead of sausage everyday? The biggest negative is that there are only 2 elevators, which are pretty slow, and bunches of people that get on and off. It is not unsual to wait 10 minutes for a ride up the elevator. I was told this was the busiest time of year, so your experience may vary. We do appreciate that the meals are free, but you are paying for it with a higher room rate. We would stay here again, but maybe not travel to Flagstaff during Christmas.