We enjoyed the friendly staff, new and colorful interiors and great evening reception. The hotel really would have been one of our best hotel experiences except they allow people with dogs who can't keep them quiet and the pool room smelled so strong of chemicals I didn't want to go in.

We arrived at the Drury on a frigid evening last week. The hotel was probably sold out as hotels.com said that no rooms were available. We paid $118 and hear that the rooms can be cheaper booking in person. Phoning Drury directly landed us our room! This highly rated hotel is a rare find when traveling across the northern Arizona because it allowed our dogs to join us. I expected lots of dog hair everywhere and a room freshener smell when we walked into our room but was pleased to find neither. I appreciated that our window opened a little as the room temperature reached 80 degrees during the night without the heater being turned on. The Drurys efforts toward sustainability are much appreciated as well! The only down sides we experienced: the sound of the ice maker across from our room, lack of vegan, healthy options at breakfast and, the worst, a broken elevator. Imagine a large hotel full of people all trying to get to breakfast or checkout at the same time...the fire escape stair cases offered an alternative and a little morning exercise!

This is the third time we driven through Flagstaff with 2 medium size dogs making the trip wiith us. Of places we have stayed that accept pets, this one is the best by a long shot. In fact,I would stay here even if I were not traveling with pets, which I cannot say about either of the other places we have tried.
The room was fresh and clean with no odor whatsoever, even though pets are allowed. No cover-up air freshened, just a good clean room. Room was very large and pleasant, with very comfortable bed. As conservationists, we especially appreciate the LEED certification, evident in the recycling bins, low flush toilets, energy efficient features. There was a small refrigerator whoch was also a plus for us.
Staff was extremely helpful and friendly. Central Location is fabulous for exploring on foot.
Only negative was that while we were there, one of the two elevators was broken, so there were long waits...but given the highly functional staff, and excellent service this is probably already repaired.

Visiting the area from the United Kingdom again this year and this will be our third stay at the Drury! Stayed at other Drury's too. Great spacious rooms, great staff, great food, great location, great place! What else is there to say? Enough said!
Reading some of the reviews here, some people are clearly very hard to please.