We booked a room through Hotwire the night before we came. After driving ~500 miles we arrived at the motel. Once we went to check in we were informed that our room was a smoking room. We have explicitly been using non-smoking room for every trip and never had a problem. When asked to be switched to a non-smoking room they charged us an extra $15. Never have any motel/inn/hotel every charge extra for non-smoking. At the end Hotwire offered us a $20 coupon to use in the next year and we had to pay the $15.
This was not the only problem. The air conditioner didn't work at all because every setting was the same as "Fan Only" Parking was minuscule and badly designed. Bathroom smelled with horrible ventilation. Small flying bugs were everywhere in the room. Cleaners did not do a good job with cleaning as there were trash left in the toilet, trash can, and even leftover drinks in the fridge.
Sadly in the few hours I was in Flagstaff I encountered more racist or prejudice service/people then when I lived in Washington, California, Missouri or on any trips in the 49 States of the US. A Caucasian female clerk at the local Walmart literally turned off their checkout light when we were walking toward her lane. Right after we went to the next she turned the light on for other Caucasian customers.
It's funny how America is the land of the free and equality yet it's still full of idiots. I hope you work at Walmart and Low-star Motels forever suffering to survive in your sad world filled of white-superiority.
The motel has a good amount of negative reviews about the horrible service provided by the workers and even the manager. Please stay away from this motel if you care for equality and especially if your not "White."
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- Also Known As:
- Super 8 Flagstaff i-40 Ex 198 Lucky Lane Hotel Flagstaff
- Super Eight Flagstaff
- Flagstaff Super 8
- Flagstaff Super Eight