The sign out front said all new rooms. Our room was clearly old. Paint was pealing off in bathroom. Shower head needed to be repaired. Water pressure was good, however. The service was only OK. I had to ask several times to get extra rollaway beds put in our room. If you can afford a nicer place, go there.

Well, let me say that this is the most disappointing of all of my stays at an America's Best property. As many of the other reviewer's have stated, it is an old motel. The beds are not the most comfortable, but for $60/night on a holiday weekend, it was better than a stall. This property is nothing like advertised on the website. The free internet is spotty, I had issues with staying connected until midnight. There is no breakfast as advertised online. The lobby smelled strongly of curry, but it was dinnertime when I checked in.

I would not stay here again. It was a place to stay overnight. I will be contacting the corporate offices to complain. The next time I'm in town, I will stay at a Best Western or Marriott property.

The one good thing I can say is that they allow small pets - for $12/night.

I pass thru Flagstaff several times a year and always stay here, as it's clean, comfortable and affordable. Great central location with restaurants and shopping within walking distance, yet far enough away from the railroad tracks that the trains don't bother you. Management is friendly and knowledgeable regarding where to go and what to see. Check-in is quick and efficient and the wifi internet is free. If you're looking for an affordable room that is clean and comfortable, you won't go wrong here.

First and foremost, let me just say that I rarely rate hotels this low. I am an expert when it comes to low budget hotels in Flagstaff. I have to stay in Flag on the weekends, and over the course of the last few months I have been "trying out" various cheap hotels in the Flagstaff area. So, I realize that when you pay forty dollars for a hotel, you shouldn't expect that much. With that said, here is why I am rating this hotel so low.

When I checked in, it was pretty late. 10:45 p.m. ish? The man behind the counter seemed annoyed by my presence. I had pre-paid for the room on Expedia, as I always do. This makes check-ins usually pretty fast and easy. However, this guy proceeded to write down every number on my drivers license and credit card. Then he needed my e-mail and phone number. This whole process took about 9 minutes. I stood there...in silence as he typed. It seriously looked like he was writing a novel on his computer. I thought, do I look like some sort of criminal that he needs to have all of this information?? It was excessive and I was tired and wanted to go to bed.

After what seemed like an eternity, he handed me the key to my room and didn't really explain where the room was because he clearly had better things to do. I'm a smart girl though, so it didn't take me long to figure it out. I open the room and find what one can expect in a forty dollar a night hotel room. It seemed clean until I started to take a look around and walked into the bathroom to find dirty towels on the floor and used soap in the shower. Clearly, the bathroom had been overlooked by the cleaning staff. It happens, it's not a big deal.

I packed my stuff back up and headed back to the lobby. I explained to the man that the bathroom was dirty and there were used towels and used soap and he seemed totally puzzled. He then gets out a sheet of paper and says, "It says they cleaned it today?" Well, I'm not lying, so can I please get a different room? He again seemed annoyed and as if he didn't believe me, but then apologized for the dirty room and gave me another room.

That room was clean and fine....and the bathroom was good too. The next morning I called the front desk to ask what time check-out was, and the lady who answered was rude and short with me.

Like I said, I don't expect much from these cheapy hotels, but there are soooo many better options of low budgets places in Flagstaff. Between the rudeness, the dirty bathroom, and the long checking in process, I will definitely NOT be going back to this place. If this is the best that America has to offer, than America is in trouble.