My wife and I travel quite a bit and have stayed in very many different hotels and this one was by far the worst ever. We were in a bind when we booked the hotel through Expedia, so we didn't get a chance to check it out first. We figured "how bad could it be for $140 they charged online." When we arrived we were shocked at the appearance because it looked like one of those old flop-house motels that have been converted to low income apartments. When we walked in the lobby it stunk like curry and was very run-down. We were tired from traveling all day, so we checked in anyway (what a mistake.) Our room was a bottom corner room within 30 feet of a busy road on one side and within 150 feet of the very busy main road on another side, not to mention the railroad tracks just across the street. You could hear the traffic from inside the room as if you were standing outside. In the room was a king size bed that you could barely walk around. The bathroom was moldy and very small. The television was probably a 17 inch that was manufactured in the 1980s. There was a small air-conditioner/ heater in the wall that was probably 30+ years old that you could actually see light coming in from around the edges. My wife and I decided there was no way we were staying there, so we called Expedia. Expedia said they would refund our money if the motel would cancel the reservation at no charge, because otherwise the motel would charge them. We returned to the front desk and told them that we could stay there because of the conditions. Even though we hadn't disturbed anything in the room they refused to let us out of the reservation. The lady at the front desk kept blaming Expedia for the no refund policy. I had Expedia on the line on my cell phone at the time and they relayed to her several times that they would cancel with no charge as long as they would not bill Expedia. She refused each time and continued to blame Expedia. Bottom line is we got ripped off for $140 on a $49 room at best. By the way there was not one other car in the parking lot at the time, so it was not like they were going to loose out on money because they were full up and had to turn people away because of out reservation.
- Also Known As:
- Downtown Rodeway Inn
- Rodeway Inn Flagstaff
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