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“Nice location, quiet and clean” 3 of 5 stars
Review of Baymont Inn and Suites Flagstaff

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Baymont Inn and Suites Flagstaff
2.5 of 5 Hotel   |   2005 South Milton Road, Flagstaff, AZ 86001 (Formerly Fairfield Inn Flagstaff)   |  
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Ranked #27 of 63 Hotels in Flagstaff
Surprise, Arizona
Level Contributor
439 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
“Nice location, quiet and clean”
3 of 5 stars Reviewed August 26, 2013

It has a nice location not right on top of the Downtown activity. The front desk staff was nice and friendly. Needed your key card to use the elevator which is a good thing, entries are on the outside, however, you had to take the inside elevator. In my reservation, I requested a higher level king room and received a second floor king room. However, getting into our king room was a bit of a surprise, when we opened the door, the desk was right on top of the entry, we walked right into the desk chair. The bed,dresser,desk and frig probably could have been moved a bit. Being a king room it was a bit cramped. The one sit down relax chair was smack between the night stand and against the air conditioner,blocking it. The toilet/shower room seemed a bit smaller maybe because with the curved shower rod upgrade, it took some of that space. The counter sink was outside the toilet/shower room. Looked a bit worn and used, could get rid of the wall paper by the sink. The front desk called us a few minutes later to confirm everything was ok. I don't believe even if they moved us we would have received anything larger than the king we had. All the rooms looked about the same size. If we got a king room I can't imagine what a double room would be like if it was the same size. So it was acceptable for 1 night. It is very clean and the staff is very friendly. Not to mention the great cookies at the front desk and always coffee and tea and even some fruit and snacks at the front desk. The pool looked very clean and nice with some cushions added to the lounges.The breakfast was a nice presentation, fresh fruit cut up, scrambled eggs, waffles, sausage, cereals, breads and such. The girl handling the breakfast area was very thorough and efficient, even offering coffee refills walking around to everyone and the manager walking around the breakfast area talking to people, that was a nice touch. Being a Marriott member I have been to other Fairfield's with much more space in the rooms. They are consistent with customer service , it is a good location, clean and friendly, however, for the price, a few more room adjustments would be good.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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662 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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English first
Phoenix, Arizona
Level Contributor
122 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed August 19, 2013

We met some people at this hotel and chose the hotel especially because of the Marriott name. Needless to say, we were a little disappointed with our experience. First of all, the room was very very small and the bathroom seemed like a tiny closet. Though the room was a little worn or tired, it seemed clean enough, but the floor area between the toilet and the bathtub/shower was very dirty. They need to spray mold killer on the floor...particularly all around the edges. This was not a Marriott quality Fairfield Inn!

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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California Bay Area
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed August 14, 2013

This is the third stay at this property, and while I've previously felt it was a good value, I no longer think so. The front desk staff now wears clothing that could be mistaken for the cleaning staff and "service" doesn't seem to be part of their job description.

I asked for directions to the Flagstaff Arboretum, a major attraction, and the young woman at the front desk didn't know what it was. She had to Google it and printed out directions for me. But the directions involved traveling mile after mile on dirt, gravel, deeply rutted service roads when she should have directed me to Route 66.

I've stayed in Room 206 before - which is great because it's away from the pool and at the end of the hotel - but the desk chair was dirty and had who-knows-what kind of stains.

Breakfast has been beefed up to include scrambled eggs and sausage, but this is offset by the poor/no service and decrease in cleanliness.

I'm a Marriott Rewards member and so was especially dismayed to see these changes. With a "senior" discount, the room was $130 a night. Not a great deal.

Room Tip: I still like having a room away from the pool and at the end, so rooms 206 and 306 have been good fo...
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  • Stayed August 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Phoenix, Arizona
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 13, 2013

We stayed at the Fairfield Inn in August 2013. This was our third visit over the past three years and experience was very good and consistent. Staff is friendly and attentive. Our room was on the third floor and had inside hallway entry as opposed to the first/second floor rooms that had outside entry. Room was clean and quiet and meet our expectations. Give them a try.

Room Tip: Third floor rooms have inside hallway access as opposed to first/second floor rooms that have outsid...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Phoenix, AZ
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed August 12, 2013

Having just stayed at a JW Marriott the previous week, the differences between the Marriott's top of the line property and the bottom of the line property are very evident. It does not help that the FLG Fairfield Inn appears to be a made over, old hotel (motel) with a few Marriott signs. Our room was clean, beds absurdly hard (and I can sleep on a rock), and there are no hallways, which lends an air of 1960's 'motor lodge' to this property. Stay at the Courtyard up the road and pay a few more bucks for a nicer hotel - yes you'll have to pay for your breakfast at the Courtyard, but I'd happily spend a few more bucks for the Courtyard than this Fairfield.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cedar Rapids, Iowa, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 4, 2013

We stayed here twice during a visit to Arizona. The location is convenient to Pulliam Airport and there are a number of stores and restaurants within walking distance. The hotel itself feels more like a motel than something from the Marriott brand. Our room on the ground floor was not very clean - the lampshade was stained and the fan unit had caked-on dust. It rained the night we were there and the carpet felt damp. The free breakfast was good for this level of hotel. Overall, I would recommend a different hotel, though there don't seem to be many nice ones to choose from in Flagstaff.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New England
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed August 4, 2013

I've stayed in a number of Fairfield Inns over the years. This one should lose its franchise. Based on my experience, the management of this hotel is appalling. They just don't get the details right. The cups in the room leaked water, the breakfast room was constantly out of coffee, the internet login is annoying.

What the hotel horrible? No. But it is run about as well as a state monopoly: think of the Post Office, or the Russian Railroad system and you will understand what I mean.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Baymont Inn and Suites Flagstaff

Address: 2005 South Milton Road, Flagstaff, AZ 86001 (Formerly Fairfield Inn Flagstaff)
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 63 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn and Suites Flagstaff 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
Nestled in the cool mountain pines of beautiful Northern Arizona, the Baymont Inn & Suites in Flagstaff offers warm, personalized service along with cozy rooms. Experience all the wonderful sites and breath taking monuments that surround the city of Flagstaff. The Grand Canyon, Sedona's Red Rocks, Walnut Canyon and Sunset Crater are all within a short drive from the hotel. Flagstaff's popular local attractions include the Lowell Observatory, Arizona Snowbowl, Route 66, Riordan Mansion and the Arboretum. The hotel is conveniently situated within walking distance of numerous restaurants. Our friendly and knowledgeable staff take pride in providing you with all the resources you need to plan the perfect adventure. Let us be your hub for a wonderful Northern Arizona Experience! ... more   less 
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Also Known As:
Fairfield Inn Flagstaff Hotel Flagstaff
Fairfield Flagstaff
Flagstaff Fairfield Inn

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