This is the third stay at this property, and while I've previously felt it was a good value, I no longer think so. The front desk staff now wears clothing that could be mistaken for the cleaning staff and "service" doesn't seem to be part of their job description.
I asked for directions to the Flagstaff Arboretum, a major attraction, and the young woman at the front desk didn't know what it was. She had to Google it and printed out directions for me. But the directions involved traveling mile after mile on dirt, gravel, deeply rutted service roads when she should have directed me to Route 66.
I've stayed in Room 206 before - which is great because it's away from the pool and at the end of the hotel - but the desk chair was dirty and had who-knows-what kind of stains.
Breakfast has been beefed up to include scrambled eggs and sausage, but this is offset by the poor/no service and decrease in cleanliness.
I'm a Marriott Rewards member and so was especially dismayed to see these changes. With a "senior" discount, the room was $130 a night. Not a great deal.
- Official Description (provided by the hotel):
- Nestled in the cool mountain pines of beautiful Northern Arizona, the Fairfield Inn by Marriott in Flagstaff offers warm, personalized service along with cozy rooms in the classic Fairfield Inn design. Experience all the wonderful sites and breath taking monuments that surround the city of Flagstaff. The Grand Canyon, Sedona's Red Rocks, Walnut Canyon and Sunset Crater are all within a short drive from the hotel. Flagstaff's popular local attractions include the Lowell Observatory, Arizona Snowbowl, Route 66, Riordan Mansion and the Arboretum. The hotel is conveniently situated within walking distance of numerous restaurants. Our friendly and knowledgeable staff take pride in providing you with all the resources you need to plan the perfect adventure. Let us be your hub for a wonderful Northern Arizona Experience! ... more less
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- Also Known As:
- Fairfield Inn Flagstaff Hotel Flagstaff
- Fairfield Flagstaff
- Flagstaff Fairfield Inn