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“Excellen place to stay.” 5 of 5 stars
Review of Super 8 Flagstaff Downtown NAU Conference Center

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Super 8 Flagstaff Downtown NAU Conference Center
2.0 of 5 Hotel   |   602 W. Route 66, Flagstaff, AZ 86001   |  
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Ranked #39 of 65 hotels in Flagstaff
phoenix
1 review
“Excellen place to stay.”
5 of 5 stars Reviewed March 2, 2010

This hotel is in the middle of everything, easy access to shopping, entertament and restaurant. Staff is very friendly and rooms are very clean,stayed for 4 days and slepped like a baby throught night. I would defenetly recomend this hotel to family and friends,

  • Stayed March 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 people have reviewed this hotel

Traveler rating
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    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Flagstaff
1 review
5 of 5 stars Reviewed December 23, 2009

In the beginning of this trip we were not expecting to have to stay in Flagstaff for the night. After getting back the 40 freeway, an accident occurred. Forcing my family to have to find a place to stay for the evening. My family was one of the ones that was in the accident, and the car we were driving was totaled not drivable, in fact. When we got to the motel, the works were so helpful and an honest god send.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 29, 2009

Located next to the NAU campus, this property is older but still in good condition. The rooms have a big picture window and a nice countertop separating the dressing area from the beds. The furniture is showing some wear but the place was clean and fresh smelling. The breakfast was good and well stocked although there are few tables in the cramped lobby area. The place has an indoor swimming pool surrounded by glass.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herfordshire
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 11, 2009

This was a great surprise for what was supposed to be a one-night stopover in Flagstaff, but it was so pleasant that we decided to make it our base for two nights. From Flagstaff we could reach lots of different places, plus we could walk into the historic centre of the town, so we didn't have to drive for our evening meal. The historic walking tour of the centre can be started a block away, and the motel is convenient for petrol, food and books (there is a Barnes & Noble bookstore next door!).

The motel offered a nice room, complete with bath, cable tv, in-room coffee and a hairdryer, plus a surprising breakfast choice for the price of $60 incl. taxes, which seemed a good deal to us after paying $50 for none of that. The staff were lovely and friendly, really helpful with recommendations plus the lady on reception at breakfast really seemed concerned that all was well with our stay. We'll be keeping an eye out for Super 8 motels in future.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 22, 2009

Hotel room dirty, pillows and blankets warn out, noisy(high way & trains) bath fixtures loose or broken. If Super 8 checked this location inspector was blind. Internet not very dependable.Breakfast was a JOKE. Desk people came and went at random in several vehicles,leaving office empty.

  • Stayed September 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8flagstaffaz, Webmaster at Super 8 Flagstaff Downtown NAU Conference Center, responded to this review, April 11, 2012
Dear Guest,

Thank you for choosing Super 8 Flagstaff Downtown NAU Conference for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Management was approached about the fact that the desk people came and went at random and the office was left empty. Systems by which the office would always be occupied were discussed.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• Maintenance was notified of the loose and broken bath fixtures in the room assigned to you.

• Breakfast staff received additional training in putting on a proper presentation.

I hope that the next time you visit our area, you will once again choose to stay at Super 8 Flagstaff Downtown NAU Conference. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
So Cal
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 20, 2009

Stayed there on Friday and Saturday night which is prime time for Grand Canyon travelers to stay in Flag. Consequently the continental breakfast. got a little crowded very early. Since there is only 3 small tables in the lobby to sit at, you should be prepared to stand. I would suggest eating out as the breakfast area is messy and not very hygienic. There are no tongs provided to get the pastry and the bread for toast is kept in the bread bags so everybody just reaches in the bag and grabs what they want. Juice was Tang like, cereal was all sugary stuff, did have waffles and package pastry, and there was no fruit.

The hotel itself is old and the wood floors squeak, not a problem in a ground floor room, but the folks upstairs were having a walking marathon. Squeak, squeak, squeak, till after midnight. Bed is not very comfortable and we had to ask for more pillows as the ones on the bed were very flat and they were using standard pillow cases on king pillows.

Bathroom was in pretty good shape with new fixtures and tile. No shelf to put your toothbrush or comb though.

Didn't use the pool so can't comment. It is indoors and didn't look at all inviting by the looks of the building.

The desk clerk, Yolanda, was friendly and helpful.

I myself would probably not stay there again. But, the price was right and it is in a good location. I never say never.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8flagstaffaz, Webmaster at Super 8 Flagstaff Downtown NAU Conference Center, responded to this review, April 11, 2012
Dear Guest,

Thank you for choosing Super 8 Flagstaff Downtown NAU Conference for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Yolanda received our commendation for the courteous, friendly, helpful manner in which she treated you, our valued guest.

• Breakfast staff received additional training in putting on a proper presentation.

I hope that the next time you visit our area, you will once again choose to stay at Super 8 Flagstaff Downtown NAU Conference. We look forward to welcoming you back.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utah
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 19, 2009

We stopped here last minute after the place I had reserved ended up being a dump. This place is not much better but did the job for one night on the way back home.

Our room was fairly clean except for the carpet that left your feet black. But everything is pretty old/worn. It has been updated recently with new bedspreads, bathroom fixtures, and paint but it's a poor attempt at covering up years of wear and tear.

The pool was great and pretty clean.

Breakfast was pretty minimal. There was 4 different kinds of cereal, toast, waffles, oj, and milk. Not much seating.

The desk people were very helpful.

  • Stayed July 2009, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8flagstaffaz, Webmaster at Super 8 Flagstaff Downtown NAU Conference Center, responded to this review, April 11, 2012
Dear Guest,

Thank you for choosing Super 8 Flagstaff Downtown NAU Conference Center for your recent stay in our area. I’m glad that you found the desk people to be very helpful. I would have expected nothing less, but it is always nice to hear.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• The desk staff received our commendation for the courteous, helpful way in which they treated you, our valued guest.

• The desk staff received my personal commendation for the courteous, helpful way in which they treated you, our valued guest.

• The pool staff received our commendation for their presentation.

• The pool staff received my personal commendation for their presentation.

I hope that the next time you visit our area, you will once again choose to stay at Super 8 Flagstaff Downtown NAU Conference Center. We look forward to welcoming you back.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Super 8 Flagstaff Downtown NAU Conference Center

Address: 602 W. Route 66, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 65 hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Flagstaff Downtown NAU Conference Center 2*
Official Description (provided by the hotel):
Welcome to the Super 8 Historic Route 66 delivers a refreshing blend of comfort and convenience. We are walking distance to the Conference Center. As one of the friendliest hotels in the Flagstaff area, we’re here to serve you with a myriad of amenities and services to make your stay a special one, valued features and Northern Arizona hospitality. ... more   less 
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Also Known As:
Super 8 Flagstaff Downtown Nau Hotel Flagstaff
Flagstaff Super Eight
Flagstaff Super 8
Super Eight Flagstaff

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