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Quality Inn - Flagstaff / East Lucky Lane: Traveler Reviews

2.0 of 5
2500 East Lucky Lane, Flagstaff, AZ 86004
Hotel amenities
Quality Inn - Flagstaff / East Lucky Lane
Ranked #35 of 64 hotels in Flagstaff
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97 reviews from our community

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Traveler rating
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Date Rating
alabama
Top Contributor
56 reviews 56 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
29 helpful votes 29 helpful votes
“Trip West”
3 of 5 stars Reviewed October 18, 2012

This was definite step down from Quality Inn standards. The room was small, TV didn't work and had to be reset by staff, door didn't close without lot of slamming, things seemed old and not clean. The breakfast would have been ok but large tour group had eaten earlier and there was no food prepared at opening. When we did get food, it was cold and came piecemeal. The one person doing the breakfast seemed very unconcerned. Will definitely skip this one in future, especially when the rate was $20 higher than other Quality Inns we had stayed in that were much nicer.

Room Tip: DON'T STAY THERE - pick another motel
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  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask sinks about Quality Inn - Flagstaff / East Lucky Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Stay away!”
1 of 5 stars Reviewed October 10, 2012 via mobile

The room was dirty, the bathroom door had i dont know what on it. the toilet rocks when u get up or down, the sign said high speed Internet but I was only able to log in 2 times for just a moment. When I called the front desk they gave me the number to the Internet provider to call and handle it myself!
Will never give my money to quality inn again!

  • Stayed October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask bospooh about Quality Inn - Flagstaff / East Lucky Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Dronfield, United Kingdom
Senior Contributor
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“Flagstaff - our stopover for the Grand Canyon”
2 of 5 stars Reviewed September 24, 2012

This Hotel was the only one from the Choice Hotel group that we could find in the area at a price that seemed reasonable. Approaching the hotel we could clearly see that it requires refurbishment. The room that we stayed in had several holes in the curtain, we could see the light shining through, and the in the bathroom the paper was coming off the wall. No net curtain on ground level meant that you had to keep the curtains closed for privacy as there is a path outside and people could readily look through. The person who checked us in was ok but not as helpful as others we had experienced. When we called in later the shift must have changed because Josh was very helpful. He offered us a map of the area, as it was our first visit here. This would have been extremely helpful when we originally checked in.
The breakfast was plentiful, but the eating area was not over clean, eg bins over full, waffle machine not clean, milk jug quite stained, tables not cleaned, this may be due to under staffing?

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Robert H about Quality Inn - Flagstaff / East Lucky Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“HORRIBLE”
1 of 5 stars Reviewed September 23, 2012

Not only was the service pathetic, the price for the location is ridiculous! They didn't know how to work the wifi so we had to personally call the Internet provider to try and get it up and running....They didn't have any blankets to give us for the cold night so they left us hanging. We reserved a two bed room and they switched to a one bed room without telling us. This place is a freaking JOKE. Don't ever come here!

  • Stayed September 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Nataliagv12 about Quality Inn - Flagstaff / East Lucky Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amqui
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Ventilation makes noises all night long”
1 of 5 stars Reviewed September 20, 2012

Small room with bad odor, i heard weird sound from the ventilation all night long, didn't sleep at all. Ask the guy at front desk if he can do something with these sounds from ventilation...he never heard anybody complaining about that, it was a lie. The other peoples from our vacation tour were disturb by these noises. Old furniture, bad experience !!

  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Pierre L about Quality Inn - Flagstaff / East Lucky Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn - Flagstaff / East Lucky Lane

Also Known As:
Quality Inn - Flagstaff / East Lucky Lane Hotel
Quality Inn - Flagstaff / East Lucky Lane Hotel Flagstaff
Quality Inn Flagstaff
Flagstaff Quality Inn
Address: 2500 East Lucky Lane, Flagstaff, AZ 86004
Region: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 64 hotels in Flagstaff
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn - Flagstaff / East Lucky Lane
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