I'd have to stretch to say anything bad about this hotel. The pool is indoors, an you can smell the chlorine when you walk by. (so what). There was nobody at the front desk and we had to wait 30 seconds when we walked in. (so what) It was really a very good experience. Check in was no problem, but the hotel was completely full. I know this because people came in and asked while we were checking in. Room was ready, very nice, no issues. We had a room with 2 queen beds and a couch that folded out, but our couch sleeper just slept on the couch and was comfortable there. There were SIX ELECTRICAL OUTLETS at the writing desk. That is so nice for a family with four phones, four tablets, and a laptop. The bathroom door is a sliding door, which was a little weird, but worked fine. When anyone turned the bathroom light on at night, it lit the room up pretty well because the bathroom door was frosted glass, but it sure didn't wake me up. Nice bathroom with a tub/shower, and a pretty big closet area. Fridge and microwave in the room. Also a coffeemaker, but there was coffee in the lobby. Lobby/breakfast area was pretty large, which was good because breakfast was very crowded. Plenty of food though. Standard hot hotel breakfast: eggs, sausage, waffles, bagels & breads, cereal. Coffee was fair. Big pot of oatmeal with the best array of stuff to put in it I've seen at a hotel. My wife liked that. They had a back room for seating because the seating in the lobby/serving area was not sufficient for all the people there. It's a 5 story hotel, with lots of rooms, so feeding all those people is tough. They do a good job if it.
Local newspapers provided at the front desk. Trolleys provided to move your luggage. The parking lot was nearly full since the hotel was full. This isn't the cheapest place to say in Flagstaff, but it's far from the railroad track, good quality and clean, and breakfast is provided. I'd stay here again.