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“Great location, price and friendly staff” 4 of 5 stars
Review of SpringHill Suites Flagstaff

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SpringHill Suites Flagstaff
2.5 of 5 Hotel   |   2455 Beulah Blvd, Flagstaff, AZ 86001   |  
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Ranked #10 of 65 Hotels in Flagstaff
Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
“Great location, price and friendly staff”
4 of 5 stars Reviewed May 13, 2014

Two friends and i stayed here for 1 night on our first USA trip. We booked online and it was great. The staff was very chatty and friendly. We had a very nice room with a little living room, couch, table a fridge and microwave. We slept very well in the bed. It was very clean, the bathroom was great. The location is great, Wal Mart was 3 min. walk away and Restaurants too. Pool and gym is a bit small but all you need when you stay over night or two nights. Laundry was available too.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, May 27, 2014
Thank you for your review on your recent stay with us. We pride ourselves on friendly staff and clean rooms and are so pleased that our staff helped make your stay an enjoyable one! We look forward to welcoming you back on a future stay in Flagstaff!
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397 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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CHICAGO ILL
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 13, 2014

We booked this hotel on Priceline for 50.00. The price on orbits was 170.00 . I would of been real mad if I payed that much. I read previous reviews on this hotel and everyone raved about it. I really don't know why. It was older, no one there was so friendly, the showers drain was clogged. Sheets were scratchy, sofa was warn out. I would not recommend this hotel.

Room Tip: I don't know if there r any.
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, May 27, 2014
We apologize that your stay was a less enjoyable one. We have taken your comments and reviewed them with our front office and housekeeping staff. We sincerely hope that you give us another try in the future.
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Toronto, Canada
Top Contributor
117 reviews 117 reviews
96 hotel reviews
Reviews in 86 cities Reviews in 86 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed May 10, 2014

We stayed overnight at this location on our way to Las Vegas. We were impress by this hotel. It is new hotel with very large room. The hotel is very well maintained and the staff was very helpful. Breakfast was ok but included in the price of the room.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, May 27, 2014
We are pleased to hear that we were a great stopover on your trip to Las Vegas! We look forward to welcoming you back on a future trip to Northern Arizona!
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014

I've had the best experience every visit. Melissa is one of the most helpful and professional person I've ever met. Not only at the Springhill Suites but in Flagstaff, Arizona. My recent visit was an emergency. I mentioned my emergency to Melissa and she was very informative and sensitive to my emergency. Very appreciative!!!! Awesome Service!

Stayed May 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, May 27, 2014
Thank you for your kind words regarding Melissa. She is truly a gem in our staff and she makes sure to make each guests stay an enjoyable one!
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South Holland, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2014 via mobile

While on a driving trip to California we stayed at this hotel one of our nights. Not knowing what to expect, just knowing Marriott standards we decided to stay at this location. The hotel was well maintained, with very nice rooms. The staff was tremendous and very helpful from the point when we first checked in. The front desk young lady (we did not get her name) 5/6/14@6:00pm was tremendous in assisting with our reservation. But the one staff member that really stood out was the hostess that worked at breakfast, Melissa. She was so kind and very informative about the hotel brands. My wife and I stayed extra time after we had breakfast to speak with her. She really made our day with her kindness and exceeded our expectations. If in the area we would definitely stay at this hotel. Look for Melissa!

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, May 27, 2014
Thank you for your review on your recent stay in Flagstaff! We simply adore Melissa and are so pleased that she helped make your stay an enjoyable one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2014

A regular business traveler, I stay at many different hotels. Faced with an unplanned overnight stay in Flagstaff, AZ I quickly found the SpringHill property just off the freeway. I'm glad I did. This hotel's clean & modern in every way. I especially liked the accommodating room floor plan. While having breakfast the following day I was greeted by their breakfast attendant Melissa who has to be the friendliest of all who do what she does. What a pleasant way to start the day! I'll make it a point to stay at this hotel again next time I travel through beautiful Flagstaff, AZ!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, May 27, 2014
Thank you for your review on your recent stay with us! Melissa is a key component to our hotels success, she treats each guest as they were her own family and we are so pleased that she helped make your stay an enjoyable one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boone, Iowa
Top Contributor
68 reviews 68 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 26, 2014

Very convenient access to the freeway. Lots of nearby eating places of all varieties. This is a new feeling hotel that is well maintained with friendly and helpful staff. The pool was nice and clean too. Nice breakfast as well. Would certainly stay here again.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 28, 2014
Thank you for your review on your recent stay with us! We are pleased that you enjoyed your stay with us and look forward to welcoming you back on a future trip to Northern Arizona!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Flagstaff

Address: 2455 Beulah Blvd, Flagstaff, AZ 86001
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Flagstaff
#9 Family Hotel in Flagstaff
#12 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Flagstaff 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more   less 
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Also Known As:
Springhill Suites Flagstaff Hotel Flagstaff

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