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“Nice place, convenient location” 4 of 5 stars
Review of SpringHill Suites Flagstaff

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SpringHill Suites Flagstaff
2.5 of 5 Hotel   |   2455 Beulah Blvd, Flagstaff, AZ 86001   |  
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Ranked #8 of 65 hotels in Flagstaff
Saint Louis, Missouri
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Nice place, convenient location”
4 of 5 stars Reviewed March 29, 2013

We would stay here again. Within walking distance to restaurants and a Walmart which is nice to stretch your legs after driving all day. Breakfast was so crowded in the morning we left and went to Mcdonalds. Room was spacious and clean but the housekeeping was a little cheap with the toiletries. The faucet in the shower was rusted and a few towels had holes in them. Not enough bad stuff to keep us from staying here again though.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your recent review during your visit to Flagstaff. We are pleased to hear that you enjoyed your stay with us and appreciate you bringing your minor concerns to our attention. Your input helps us strive to continuously improve our product. We look forward to welcoming you back on your next stay in Flagstaff!
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345 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Laguna Niguel, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 28, 2013

Upon entering our room, we were very excited with the size. After being on the road for over a week, we were practically giddy and even thought of extending our stay by another night just to enjoy the spaciousness. However, upon spending a little more time, I did notice that the room wasn't very clean. The bathroom especially. There was a layer of dust and hairs on the top of the toilet. There was dirt and grime in the shower floor. When we took a shower that night, we also noticed the floor of the shower was puckering up in the middle so that it was not draining properly. I got out of the shower not feeling clean at all. Good thing I travel with a little bottle of rubbing alcohol... which I used up wiping down everything in the bathroom, including door handles and light switches. There was just grime around all of this. Maybe we just got a dirty room?

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your review regarding your recent stay with us. We have a new General Manager which is working hard to address and fix the issues you brought to our attention. We appreciate your feedback and hope that you will try us again on your next trip to Flagstaff.
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Denver, Colorado
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 27, 2013

Stayed here for three nights while visiting NAU campus. Good bed, quiet room, liked that we could bring our dog ($50 fee). As other reviewers have said, the frosted glass bathroom door was not a good design choice as anyone who gets up in the night to use the bathroom will wake up everyone in the room. I thought the decor is a little dated. The breakfast is good with lots of nice choices. The next time we come to Flagstaff we will try the Drury Inn as it is right on campus, across from our new favorite restaurant in Flagstaff (1899), with no charge for pets.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your recent review, we are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next trip to NAU!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dennison, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2013

Stayed here for 2 nights in March 2013 and was very happy with my stay. It was close to anything you need in Flagstaff and if you need anything from WalMart it across the street. The staff were pleasant and I would for sure stay here again. I left Phoenix and stayed here on my way to the Grand Canyon.Good job everyone!!!!

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your review on your recent stay in Flagstaff. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back on your next trip to Flagstaff!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medical Lake, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 22, 2013

Flew into Phoenix on Sunday 17 Mar and headed to Flagstaff for the night. We stayed the evening at Springhill Suites in Flagstaff. The hotel was pretty nice seemed a little dated but not a big deal. Our room was very nice/big. The only thing that I didn't like was, the door to the bathroom. It was frosted glass so in the morning the light woke up my wife and son. (They needed to wake up anyway) We did enjoy the comp breakfast. I would stay there again, even with the frosted door.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your recent review on your stay in Flagstaff! We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Flagstaff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 20, 2013

We stayed overnight on March 18th. The staff were very nice. The room was roomy. But the room was very noisy from outside traffic, even though we were facing the parking lot. Around 6:45PM, there was a constant pounding noise in the room that came from somewhere in the building, perhaps the swimming pool, which was directly below us. The pounding did not stop when we checked out at 9:30AM. As a result, it was quite unpleasant experience.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your recent review on your stay with us. We pride ourselves on providing surburb customer service and are pleased that our staff took care of you during your stay. Thank you for the feedback about the noise that you heard in your room, we are researching the noise and are in the process of fixing it so the issue will not happen in the future. We hope that you will try us again on your next trip to Flagstaff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 13, 2013

We stayed here over spring break for a ski trip to the Snowbowl and a drive to the Grand Canyon. The location is convenient and the hotel is nice. Our rooms were modern and comfortable. The breakfast area was crowded but the selection was good. We would stay here again.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Director of Sales at SpringHill Suites Flagstaff, responded to this review, April 3, 2013
Thank you for your recent review on your stay at the SpringHill Suiets Flagstaff. We are happy that you enjoyed your stay with us and look forward to welcoming you back on a future trip to Northern Arizona.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Flagstaff

Address: 2455 Beulah Blvd, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Flagstaff
#8 Family Hotel in Flagstaff
#11 Romantic Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Flagstaff 2.5*
Official Description (provided by the hotel):
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more   less 
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Also Known As:
Springhill Suites Flagstaff Hotel Flagstaff

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