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“Great option for families.” 4 of 5 stars
Review of SpringHill Suites Flagstaff

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SpringHill Suites Flagstaff
2.5 of 5 Hotel   |   2455 Beulah Blvd, Flagstaff, AZ 86001   |  
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Ranked #6 of 65 hotels in Flagstaff
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great option for families.”
4 of 5 stars Reviewed December 24, 2012

We booked this property last minute for a 1-night stay in December. The staff was very nice at check in and remained so every time we breezed by the front desk. The rooms are perfect for traveling with kids in that they include a pull out sleeper sofa with a slight partition (via desk area) to afford parents some privacy. It would have been nice if the large bathroom included a door to the toilet, however the room was great overall. The breakfast was much more than I would have expected from a limited service property with providing both hot and cold items, bakeries, yogurts, cold cereals, oatmeal, hot breakfast proteins...quite nice! Within walking distance of a few chain restaurants for lunch and dinner as well as Walmart if you have some items that you would like to stock up on for your room. We will definitely use this hotel again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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315 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cortez, Colorado
Top Contributor
123 reviews 123 reviews
45 hotel reviews
Reviews in 24 cities Reviews in 24 cities
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed December 23, 2012

This hotel was bad even for Marriott. I don't ever chose to stay at Marriott, it only happens if Priceline or Hotwire do the choosing for me.

Marriott once again proved to be the worst of the corporate cookie cutter hotels. The put me in a room where the furniture did not fit, and stuck out with sharp edges in walkways.

Then there was the toilet that would not flush.

It backed up and overflowed every time... couldn't handle just plain water without backing up.

The front desk was kind enough to provide me with a plunger... they didn't offer to change rooms or move me to another property.... they just left me to FIX THEIR TOILET.

HINT FOR MARRIOTT... when you charge over $100 bucks a night you CAN AFFORD TO PUT IN A WORKING $130 TOILET.

A guest shouldn't only notice the non working bathroom fixtures... and SHOULDN'T HAVE TO REPAIR YOUR HOTEL.

The management has been totally NON RESPONSIVE and there is no contact information for their corporate office on their website.

The place had more children than Disneyland, and they were up until all hours jumping on beds and running up and down the halls screaming at the top of their lungs.

It was like staying in a McDonalds Playland.... HORRID SERVICE, HORRID PROPERTY....TOTAL RIP OFF.

NOT a place for Couple OR business people.....good for plumbers with CHILDREN ONLY.

Room Tip: Good for people with Children ONLY... NOT for Adults, or Business people.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 20, 2012

Friendly helpful staff, lovely facility, very modern and VERY CLEAN. I have never stayed in a "pet friendlY" place before (i have no animals but was traveling with a friend and her dog) and I was worried about cleanliness and smells etc. This hotel was immaculate, the room, the common areas, everything was clean and fresh. The staff while young, were friendly and accomadating and full of ideas and recommendations for restaurants in the area. LOVED the is place and will stay here again when passing through, even though I have no pet! Great location too!!!

Room Tip: top floor away from elevators!!!
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 26, 2012

This place was really wonderful.
It is quiet, clean, and has a great atmosphere.
The breakfast in the morning was healthy, and full of choices.
The staff was wonderful, and even the location is perfect.
I can't say a bad thing abut this place!!!

Oh..and I can bring my dog!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, California
Top Contributor
115 reviews 115 reviews
41 hotel reviews
Reviews in 54 cities Reviews in 54 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 21, 2012

We like to visit Flagstaff, and have stayed at Courtyard and Fairfield before. This time we selected SpringHill Suites, and found the 2 queen room to be a fine selection. The complaints are small - odd bathroom that has no door separating the toilet and shower. This oversights keeps the huge bathroom a one person event. Also - the luggage storage room is huge - and inside the bathroom, so once again any one using the bathroom prevents access. the pros - great coffeemaker setup, a work desk that is really useful, and 2 queens and a sleeper couch for a great price. Contemporary decorative colors, a small food/drink store that includes some adult beverages, and great rolling luggage carts. I probably would not stay again, as we have pet allergies and this property allows pets. They say that the furniture and carpet of each room is shampooed after each pet visit - but I still would not stay again in a room previously occupied buy a pet. If you are OK with that - a nice place to stay.

Room Tip: Upper floors are very quiet.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 19, 2012

We stayed here for one night en route to the Grand Canyon and were happy with its location. Our room had a contemporary design, was roomy and clean. Liked the shower stall vs. bath tub. Towels were thin. Good selection at complimentary breakfast. Lots of places to eat nearby.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 12, 2012

This was our first time staying her but certainly won't be our last. We were in Flagstaff visting NAU to see if my daughter wanted to go to that college. It is a great location for getting to NAU. There were some issues but very minor and handled timely. We had two rooms. In the first room the light bulb in the sink area was burned out. We called front desk in a matter of minutes (literally) the guy was there with a new bulb. In our other room the window had been slightly opened by the previous guest. I could not get it shut and wind was howling outside and snowing. Again, I called front desk and in minutes the guy was there and shut it. The stay was quite and comfortable and room was large. My only complaint would be the TV needs to be mounted on the wall with a bracket that allows it to rotate out so the 2nd bed can see and use the remote. Breakfast was excellant with a good variety of food both hot and cold. They kept restocking items as they ran out. On the day we checked out it had snowed and we didn't have a scraper for the ice on our car. The front desk has them for guest to use. GREAT idiea. I would definitely stay here again. Don't listen to the negative reviews.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Flagstaff

Also Known As:
Springhill Suites Flagstaff Hotel Flagstaff
Springhill Suites Flagstaff Hotel
Address: 2455 Beulah Blvd, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Flagstaff
#7 Family Hotel in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Flagstaff 2.5*
Official Description (provided by the hotel):
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more   less 
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