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SpringHill Suites Flagstaff: Traveler Reviews

2.5 of 5
2455 Beulah Blvd, Flagstaff, AZ 86001
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SpringHill Suites Flagstaff
Ranked #12 of 64 hotels in Flagstaff
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208 reviews from our community

    Trip type
Traveler rating
    81
    65
    33
    20
    9
Date Rating
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great option for families.”
4 of 5 stars Reviewed December 24, 2012

We booked this property last minute for a 1-night stay in December. The staff was very nice at check in and remained so every time we breezed by the front desk. The rooms are perfect for traveling with kids in that they include a pull out sleeper sofa with a slight partition (via desk area) to afford parents some privacy. It would have been nice if the large bathroom included a door to the toilet, however the room was great overall. The breakfast was much more than I would have expected from a limited service property with providing both hot and cold items, bakeries, yogurts, cold cereals, oatmeal, hot breakfast proteins...quite nice! Within walking distance of a few chain restaurants for lunch and dinner as well as Walmart if you have some items that you would like to stock up on for your room. We will definitely use this hotel again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cortez, Colorado
Top Contributor
90 reviews 90 reviews
33 hotel reviews
Reviews in 23 cities Reviews in 23 cities
48 helpful votes 48 helpful votes
“DIY toilet repair...just what I wanted to do on vacation... BAD HOTEL”
2 of 5 stars Reviewed December 23, 2012

This hotel was bad even for Marriott. I don't ever chose to stay at Marriott, it only happens if Priceline or Hotwire do the choosing for me.

Marriott once again proved to be the worst of the corporate cookie cutter hotels. The put me in a room where the furniture did not fit, and stuck out with sharp edges in walkways.

Then there was the toilet that would not flush.

It backed up and overflowed every time... couldn't handle just plain water without backing up.

The front desk was kind enough to provide me with a plunger... they didn't offer to change rooms or move me to another property.... they just left me to FIX THEIR TOILET.

HINT FOR MARRIOTT... when you charge over $100 bucks a night you CAN AFFORD TO PUT IN A WORKING $130 TOILET.

A guest shouldn't only notice the non working bathroom fixtures... and SHOULDN'T HAVE TO REPAIR YOUR HOTEL.

The management has been totally NON RESPONSIVE and there is no contact information for their corporate office on their website.

The place had more children than Disneyland, and they were up until all hours jumping on beds and running up and down the halls screaming at the top of their lungs.

It was like staying in a McDonalds Playland.... HORRID SERVICE, HORRID PROPERTY....TOTAL RIP OFF.

NOT a place for Couple OR business people.....good for plumbers with CHILDREN ONLY.

Room Tip: Good for people with Children ONLY... NOT for Adults, or Business people.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Los Angeles
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
“A great pet friendly hotel !!”
5 of 5 stars Reviewed December 20, 2012

Friendly helpful staff, lovely facility, very modern and VERY CLEAN. I have never stayed in a "pet friendlY" place before (i have no animals but was traveling with a friend and her dog) and I was worried about cleanliness and smells etc. This hotel was immaculate, the room, the common areas, everything was clean and fresh. The staff while young, were friendly and accomadating and full of ideas and recommendations for restaurants in the area. LOVED the is place and will stay here again when passing through, even though I have no pet! Great location too!!!

Room Tip: top floor away from elevators!!!
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Great Value, Great Experience”
5 of 5 stars Reviewed November 26, 2012

This place was really wonderful.
It is quiet, clean, and has a great atmosphere.
The breakfast in the morning was healthy, and full of choices.
The staff was wonderful, and even the location is perfect.
I can't say a bad thing abut this place!!!

Oh..and I can bring my dog!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orange, CA
Top Contributor
98 reviews 98 reviews
32 hotel reviews
Reviews in 44 cities Reviews in 44 cities
63 helpful votes 63 helpful votes
“Marriott has lots of choices - this one comes with breakfast.”
4 of 5 stars Reviewed November 21, 2012

We like to visit Flagstaff, and have stayed at Courtyard and Fairfield before. This time we selected SpringHill Suites, and found the 2 queen room to be a fine selection. The complaints are small - odd bathroom that has no door separating the toilet and shower. This oversights keeps the huge bathroom a one person event. Also - the luggage storage room is huge - and inside the bathroom, so once again any one using the bathroom prevents access. the pros - great coffeemaker setup, a work desk that is really useful, and 2 queens and a sleeper couch for a great price. Contemporary decorative colors, a small food/drink store that includes some adult beverages, and great rolling luggage carts. I probably would not stay again, as we have pet allergies and this property allows pets. They say that the furniture and carpet of each room is shampooed after each pet visit - but I still would not stay again in a room previously occupied buy a pet. If you are OK with that - a nice place to stay.

Room Tip: Upper floors are very quiet.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about SpringHill Suites Flagstaff

Also Known As:
Springhill Suites Flagstaff Hotel
Springhill Suites Flagstaff Hotel Flagstaff
Address: 2455 Beulah Blvd, Flagstaff, AZ 86001
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Flagstaff
#12 Family Hotels in Flagstaff
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more   less 
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