This hotel was bad even for Marriott. I don't ever chose to stay at Marriott, it only happens if Priceline or Hotwire do the choosing for me.

Marriott once again proved to be the worst of the corporate cookie cutter hotels. The put me in a room where the furniture did not fit, and stuck out with sharp edges in walkways.

Then there was the toilet that would not flush.

It backed up and overflowed every time... couldn't handle just plain water without backing up.

The front desk was kind enough to provide me with a plunger... they didn't offer to change rooms or move me to another property.... they just left me to FIX THEIR TOILET.

HINT FOR MARRIOTT... when you charge over $100 bucks a night you CAN AFFORD TO PUT IN A WORKING $130 TOILET.

A guest shouldn't only notice the non working bathroom fixtures... and SHOULDN'T HAVE TO REPAIR YOUR HOTEL.

The management has been totally NON RESPONSIVE and there is no contact information for their corporate office on their website.

The place had more children than Disneyland, and they were up until all hours jumping on beds and running up and down the halls screaming at the top of their lungs.

It was like staying in a McDonalds Playland.... HORRID SERVICE, HORRID PROPERTY....TOTAL RIP OFF.

NOT a place for Couple OR business people.....good for plumbers with CHILDREN ONLY.

Friendly helpful staff, lovely facility, very modern and VERY CLEAN. I have never stayed in a "pet friendlY" place before (i have no animals but was traveling with a friend and her dog) and I was worried about cleanliness and smells etc. This hotel was immaculate, the room, the common areas, everything was clean and fresh. The staff while young, were friendly and accomadating and full of ideas and recommendations for restaurants in the area. LOVED the is place and will stay here again when passing through, even though I have no pet! Great location too!!!

This place was really wonderful.
It is quiet, clean, and has a great atmosphere.
The breakfast in the morning was healthy, and full of choices.
The staff was wonderful, and even the location is perfect.
I can't say a bad thing abut this place!!!

Oh..and I can bring my dog!

We like to visit Flagstaff, and have stayed at Courtyard and Fairfield before. This time we selected SpringHill Suites, and found the 2 queen room to be a fine selection. The complaints are small - odd bathroom that has no door separating the toilet and shower. This oversights keeps the huge bathroom a one person event. Also - the luggage storage room is huge - and inside the bathroom, so once again any one using the bathroom prevents access. the pros - great coffeemaker setup, a work desk that is really useful, and 2 queens and a sleeper couch for a great price. Contemporary decorative colors, a small food/drink store that includes some adult beverages, and great rolling luggage carts. I probably would not stay again, as we have pet allergies and this property allows pets. They say that the furniture and carpet of each room is shampooed after each pet visit - but I still would not stay again in a room previously occupied buy a pet. If you are OK with that - a nice place to stay.