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SpringHill Suites Flagstaff: Traveler Reviews

2.5 of 5
2455 Beulah Blvd, Flagstaff, AZ 86001
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SpringHill Suites Flagstaff
Ranked #12 of 64 hotels in Flagstaff
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208 reviews from our community

    Trip type
Traveler rating
    81
    65
    33
    20
    9
Date Rating
Orange, CA
Top Contributor
98 reviews 98 reviews
32 hotel reviews
Reviews in 44 cities Reviews in 44 cities
62 helpful votes 62 helpful votes
“Marriott has lots of choices - this one comes with breakfast.”
4 of 5 stars Reviewed November 21, 2012

We like to visit Flagstaff, and have stayed at Courtyard and Fairfield before. This time we selected SpringHill Suites, and found the 2 queen room to be a fine selection. The complaints are small - odd bathroom that has no door separating the toilet and shower. This oversights keeps the huge bathroom a one person event. Also - the luggage storage room is huge - and inside the bathroom, so once again any one using the bathroom prevents access. the pros - great coffeemaker setup, a work desk that is really useful, and 2 queens and a sleeper couch for a great price. Contemporary decorative colors, a small food/drink store that includes some adult beverages, and great rolling luggage carts. I probably would not stay again, as we have pet allergies and this property allows pets. They say that the furniture and carpet of each room is shampooed after each pet visit - but I still would not stay again in a room previously occupied buy a pet. If you are OK with that - a nice place to stay.

Room Tip: Upper floors are very quiet.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask agbowden about SpringHill Suites Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Nice convenient hotel”
4 of 5 stars Reviewed November 19, 2012

We stayed here for one night en route to the Grand Canyon and were happy with its location. Our room had a contemporary design, was roomy and clean. Liked the shower stall vs. bath tub. Towels were thin. Good selection at complimentary breakfast. Lots of places to eat nearby.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask teezeeUsa about SpringHill Suites Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
1 review
2 helpful votes 2 helpful votes
“First time staying here but won't be my last.”
5 of 5 stars Reviewed November 12, 2012

This was our first time staying her but certainly won't be our last. We were in Flagstaff visting NAU to see if my daughter wanted to go to that college. It is a great location for getting to NAU. There were some issues but very minor and handled timely. We had two rooms. In the first room the light bulb in the sink area was burned out. We called front desk in a matter of minutes (literally) the guy was there with a new bulb. In our other room the window had been slightly opened by the previous guest. I could not get it shut and wind was howling outside and snowing. Again, I called front desk and in minutes the guy was there and shut it. The stay was quite and comfortable and room was large. My only complaint would be the TV needs to be mounted on the wall with a bracket that allows it to rotate out so the 2nd bed can see and use the remote. Breakfast was excellant with a good variety of food both hot and cold. They kept restocking items as they ran out. On the day we checked out it had snowed and we didn't have a scraper for the ice on our car. The front desk has them for guest to use. GREAT idiea. I would definitely stay here again. Don't listen to the negative reviews.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bobbie C about SpringHill Suites Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingman, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Disappointing stay”
1 of 5 stars Reviewed November 8, 2012

I have stayed at the Springhill in Flagstaff 10+ times over the last few months, always hoping that the next stay will be better. Housekeeping services are good, but guest services are awful. The front desk attendants are not friendly or helpful. During my most recent stay, the thermostat was broken in the room and the a/c would not turn off. The remote control was broken, there was no hot water in the shower, and the iron in the room was covered with black debris. I requested a new iron, and was brought an iron with the same problem. A minor problem for some, but when needing to iron expensive business clothes, it becomes a more important factor. The staff was neither courteous nor extremely helpful. All in all, this stay was the worst so far, and I do not plan to stay again.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Travelerw5 about SpringHill Suites Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Always Pleasant Here”
4 of 5 stars Reviewed November 7, 2012

I travel I-40 often going to OK or MS and usually on my way back will stop in Flagstaff. I left for my trip on Oct. 25th very late and by the time I got to Flagstaff I knew I had to stop. I called my usual hotel chain and they were booked. I remember a few years ago staying with SpringHill Suites so gave it a chance. I stopped by and the lady pressed the button to let me in (good security after hours.) I asked if she had a room and she had two left. Neither were normally best rates but she gave me my room at a very nice discount. She was very pleasant, asked could she do anything to make my stay more comfortable, and offered help with my luggage (I declined but it was nice.)

The room is a suite with a living area apart from the bedroom area though there isn't a full wall. It's very clean and has the awesome Marriott beds for comfort. Lot's of pillows as well. Flat screen TV, cable, free WiFi....

The decor of the place is amazing. I love the sitting room with the round sheer curtains that circle around the furnishings. Breakfast is free and I didn't see all they offered but did get sausage, eggs, muffin, coffee, fruit....I did see pancakes, waffles, bagels, hard boiled eggs, cereal (hot and cold), yogurt....

I was so comfortable on my way home a week later I stayed again and even got the same room. I usually like top floors for quiet this bottom floor and room is the most quite. Rm 102.

My reason for not giving 5 is the shower doors need to be on the opposite end. the maids are told to turn the heads so you can reach in to turn on and not get blasted but it's not always done. It would see easy to just turn it myself however I have severe arthritis and no strength to do so (tried it.) Just would be easier for them to locate the door to the right near the shower head.

Room Tip: The bottom floor and the hall to the right by the stairs is the most quiet. Barely any traffic. Outs...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask noni1959 about SpringHill Suites Flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about SpringHill Suites Flagstaff

Also Known As:
Springhill Suites Flagstaff Hotel Flagstaff
Springhill Suites Flagstaff Hotel
Address: 2455 Beulah Blvd, Flagstaff, AZ 86001
Phone Number:
Region: United States > Arizona > Flagstaff
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Flagstaff
#12 Family Hotels in Flagstaff
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more   less 
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