Really enjoyed our stay here at the flagstaff courtyard. beautiful hotel with beautiful surroundings. loved the balcony room we had, nice views. enjoyed the fire pit and the pool. fantastic vacation, spent 7 days at the hotel visiting grand canyon etc. only hitch was one night after a long day in Sedona came back to find our room had not been touched, no housekeeping, no towels, nothing. problem was it was my wifes birthday which was troubling, as I wanted her to have a great day. ask for a manager to call me 3 times to discuss, but never heard a word. expected more. otherwise great vacation.