Stayed two nights so my son could take a campus tour of NAU. Excellent location for NAU and downtown as well. Very close to good restaurants. Check in was a breeze, front office person was friendly and efficient, and gave us a handy map. Room was excellent--ours faced the courtyard. Beds were very comfortable. This seems to be one of the few hotels that understand if you have a window A/C, if the vents is pointed vertically, the air blows the curtains out when they're closed. The vents on this unit are at an angle and the curtains don't interfere--and the unit was whisper quiet, as was the hotel itself. Bathroom was spotless and big--the bench at the rear of the shower/tub is a nice touch. The entrance from the street is a bit funky--a steep driveway that's easy to miss if you don't watch for it.