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“Locked out” 1 of 5 stars
Review of Ramada Flagstaff East

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Ramada Flagstaff East
2.5 of 5 Hotel   |   2350 E Lucky Ln, Flagstaff, AZ 86004   |  
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Ranked #55 of 65 hotels in Flagstaff
CORTEZ
1 review
“Locked out”
1 of 5 stars Reviewed October 28, 2012

I would like to see the maintence person fired. There are many people who would love to have a job and answer their phone when called to come help. My husband and I were locked out of our room from 5 am to 8:30 am just in our pjs. The desk person tried all the things he could and even when the next shift person came on tried all the reprogramming things he knew. They tried calling the maintenance person more than once. . . Would not pickup the phone. The maids came in on their shifts and their keys wouldn't work so they were rekeyed. As we watched and waited for the maintenance person, my husband went out and asked the maid if she would open our room and it opened. What the crap!!!! I will never stay at a Ramada again. I went to get my money back and they said the manger would call me and get everything all straightened out. Guess what I have received no call. Should have guessed that was coming. It has been three days since I was locked out of my room by accident, the joke is on me this time. As I said, I will NEVER stay at a Ramada again.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Nashville, TN
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 25, 2012

after driving 13 hours, i needed a place to sleep and shower for the night. While i was checking in, another guest was at the front desk asking for shampoo, soap, and tissue. I should have known then to ask but being too tired, it didn't register. When I got to my room, the key didn't work so i had to go all the way around to the front desk to get a new key. Once inside, I found a cigarette burn in the desk chair. When i went to brush my teeth and wash my face and hands, i discovered there was no Soap. I then went to close the curtains and discover blood stains. After a 13 hour drive, I am too tired to call the front desk to change rooms.
I get up the next morning to shower and find no shampoo. Lucky for me I have my own. I could have had a better stay at Motel 6 for 1/3 the rate.

  • Stayed October 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ramada Flagstaff East

Address: 2350 E Lucky Ln, Flagstaff, AZ 86004
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 65 hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Flagstaff East 2.5*
Reservation Options:
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Also Known As:
Ramada Flagstaff East Hotel Flagstaff
Ramada Hotel Flagstaff
Flagstaff Ramada

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