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“Everything was great.” 5 of 5 stars
Review of Ramada Flagstaff West

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Ramada Flagstaff West
2.5 of 5 Hotel   |   2755 Woodlands Village Blvd / I-17, Flagstaff, AZ 86001   |  
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Ranked #24 of 65 Hotels in Flagstaff
GreenLeadersSilver level
Chinle, Arizona
1 review
2 helpful votes 2 helpful votes
“Everything was great.”
5 of 5 stars Reviewed 6 days ago NEW

The hotel was very easy to locate, also a great strip right across the street of beautiful places to eat, to shopping for grocery. Although we didn't eat breakfast there the second day, it was tremendous our first day although a little small, but overall was a great weekend for me and my family. Also I would LIKE to give a great Thank you to the housekeepers for doing the cleaning they did for my families stay, god bless. I would definitely recommend this hotel.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 3 days ago
WOW - Thank you so much for such a detail and great 5 STAR review rating. I walked in this morning and the staff was ready for me as we do with all of our reviews.

We are glad that housekeeping was excellent and our location and area was unique and exceeded all of your expectations during your trip to the GRAND CANYON STATE.

We are very happy and it was a great start to our week.

Please come back and see us again soon. We wish you and your family safe adventures and a HAPY HOLIDAY Season.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Phoenix
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Room did not have soap on the first night. Was not noticed until the next AM. All other nights had the soap and shampoo replenished.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 3 days ago
Good day and thank you so much for taking the time and reviewing our hotel.

We are glad that your stay was a 4 STAR and we wish we could have made it a 5 STAR. We work very hard to make our hotel the choice of preference here in the Northern part of Arizona.

We are glad that you were able to resolve replenishing your soap amenity during your 2 day stay. We do provide all rooms with amenities daily and from time to time may make an error and not deliver or place a new one during a stay over stay.
We want you to know that we keep a large supply of extra at our front desk and we do provide a evening housekeeper and maintenance engineer that work from 7am - 11pm daily to assist with any issues experienced by our guest during a stay.

Again thank you for your review and we all wish you safe travels a a HAPPY HOLIDAY Season!.
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Las Vegas, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago NEW

The hotel was easy to find, close to restaurants and stores, clean, friendly staff, and comfortable beds.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 3 days ago
Thank you so much for the 4 STAR rating and for your time and review.

We are glad that you loved our location and that we were easy to find. Yes we are close to restaurants and stores and a few are 24 hours that tailor to gest arriving all throughout the night with food, pharmacies and many other amenities needed during a stay.

The staff is very happy that you acknowledged them on the cleanliness, friendliness and that our new beds were so comfortable.

Please come back and see us again as we are renovating and adding great new changes throughout 2015!

We wish you and your family safe travels and a Happy Holiday Season!
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Diamond Bar, California, United States
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Pros: Location, quieter than rest of Flagstaff, ok price
Cons: Called 4 hrs as I drove into FS, quoted $55 and told there's 50 rooms left so no need for reservation. Arrived and it was $65 AND there was a 'service fee of $5 (which I knew already but that is only common in large cities like Vegas). Asked if 1 bed was cheaper and told they no longer available. Given 2nd floor & so I asked for 1st floor and got 2 beds but the door lock was finicky.
Breakfast was clean but limited. Eggs was the only protein and it was gone by 8:45AM w/ no refill (closed at 10AM).
Overall room was acceptable for the price but switching the prices AND adding a SERVICE FEE is sticking it to the customer (passing on the breakfast cost to the customer).
Location was across from good stores especially a 24 hrs Walmart.
Suggest trying next door at Super 8 or 6 or anything nearby on the same street. Anything under $50 are dives and women should not stay there without men.

  • Stayed November 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 3 days ago
Good day and thank you for taking the time and reviewing our hotel on Trip Advisor.

We understand that your rate was higher at a walk-in check in versus reserving the rate when you called and spoke with me directly early morning. Usually when a rate is quoted on the phone and reserved that rate is guaranteed if reserved and booked with a credit card. Normally walking in hours later the occupancy and rates do go according to demand and market and will almost always be a higher rate.
We also guarantee and assure floor & room type preferences on pre-booked reservations and honor all requests as they are received and available. Again walking in without a reservation we can only accommodate what we have to sell on that day of.

We are glad that you liked the location overall and want you to know that we always honor our posted breakfast hours and go beyond as we do have to go breakfast bags all day long.

We always address any shortages as needed accordingly with 2 staff members on every day all 7 days a week.

As far as price comparison against other hotels we strive to be competitive and assure you that our amenities out do all economy hotels near us and match mid-scale hotels and in many cases out do them.

We appreciate your time and detailed review and wish you and your family safe travels.

Happy Holidays - FRANK (GM)
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Perryton, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stopped in for 1 night we usually stay at Little America but decided to save some money great deal for 58 bucks vs Little America's 120 bucks.I love the location a strip mall across the street with a Walmart.The staff was great the room super clean. I have no Complaints.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 3 days ago
Thank you so much for taking the time and giving us a 5 Star rating and detailed review.

We are glad that your stay with us exceeded your expectations and you found the hotel to be super clean and staff attentive and friendly.

Yes our location is unique with restaurants and shopping without a need for transportation across the street. As a frequent traveler to Flagstaff we appreciate that you will return and recommend us to others.

We wish you and your family safe travels and a Happy Holiday Season.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This felt more 2 star than 2 1/2. Our room smelled like smoke even though the front desk girl said it was a non smoking hotel. Other than that it did the job. It was convenient to everything which was nice. Breakfast was ok we got there at 830 they ran out of eggs and potatoes. Housekeeping did a good job cleaning.

Stayed November 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 1 week ago
Good day and thank you for taking the time and reviewing our hotel.

We are glad that our location and room being cleaned was a positive experience during your stay.

We are a 100% non-smoking hotel and apologize that if smoke was smelt we did not move you accordingly to a new room. The issue has been addressed as we follow strict protocols on room cleanliness. As far as breakfast we open 30 minutes early and close 30 minutes late to assure everyone eats and gets an opportunity to get something even we close. We strive to stay stocked 100% of the time during all 3 hours and have addressed this with our weekend breakfast crew.

Again thank you and we wish you & your family safe travels. HAPPY HOLIDAYS!
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Red Bluff, California
Top Contributor
59 reviews 59 reviews
9 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was very helpful. Our room and the entire hotel was clean and pleasant. The breakfast that was offered in the more was very good. Good selection and fresh. The breakfast area was clean and the food was stocked up. We were quickly checked in and our room was quite. The beds were very comfortable. The bathroom was stocked and lots of towels.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 1 week ago
Thank you for a great 4 STAR detailed review.

The staff was very happy to be acknowledged and glad that we exceeded your expectations in every way during your stay.

WeThe staff was very helpful. Our room and the entire hotel was clean and pleasant. The breakfast that was offered in the more was very good. Good selection and fresh. The breakfast area was clean and the food was stocked up. We were quickly checked in and our room was quite. The beds were very comfortable. The bathroom was stocked and lots of towels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Flagstaff West

Address: 2755 Woodlands Village Blvd / I-17, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Flagstaff West 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Ramada West - Grand Canyon Area Hotel Flagstaff
Ramada Hotel Flagstaff
Ramada Flagstaff
Flagstaff Ramada

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