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“Flagstaff pitstop” 5 of 5 stars
Review of Ramada Flagstaff West

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Ramada Flagstaff West
2.5 of 5 Hotel   |   2755 Woodlands Village Blvd / I-17, Flagstaff, AZ 86001   |  
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Ranked #25 of 65 Hotels in Flagstaff
2 reviews
“Flagstaff pitstop”
5 of 5 stars Reviewed 5 days ago NEW

Stayed two night at the Ramada West in late September and was completely impressed. Hard to beat great service,friendly staff, and a good night's sleep when your 1500 miles from home. I would recommend this hotel to anyone looking for a great room at a great price!!!

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 4 days ago
We want to thank you for taking the time and giving us such a great review and detailed comments about our hotel. Our efforts and hard work during our upgrades and renovations clearly are defined in your expereince and stay with us.
Every morning good or bad the staff is awaiting for me to arrive with all new comments and they were excited to share yours with me.
We are glad that we were home away from home and that you will be recommending us to others.

Please be safe in your travels and come back and see us in the future soon. We know you will like what we are doing to change and ugrade the hotel oevrall in every area throughout 2015.
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118 reviews from our community

Traveler rating
    22
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    29
    21
    7
See reviews for
58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
East Valley, Arizona
1 review
1 of 5 stars Reviewed 1 week ago

The price for this stay compared with almost everywhere else in Flagstaff but the room we got was disgusting. From the masking taped carpet to the hair and dog/cat food on the floor we were shocked at the lack of cleanliness. The property itself did not show poorly but failing to do something as simple and basic as keeping the rooms clean and ready for new guests is a huge problem. There were also cracks in the shower/tub and the non-smoking room smelled an awful lot like smoke.

  • Stayed September 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 5 days ago
Good day and thank you for your review. We have attempted to call and reach out to you in regards to your negative experience and stay with us recently. We sincerely apologize for the inconvenience and would like to make it right as we do have details about the issues you encountered while with us.
We also do appreciate you giving us positive feedback about the hotel appearance and understand why you would be upset.
Please contact management as soon as you can at 928-773-111 ext 306. (Frank)
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Yuma, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in town for only one night and chose this hotel for the price. The room was clean and nice, all the amenities worked without any issues. The staff (especially Chevie) was courteous and helpful, both on the phone and in person. The breakfast was good with egg, sausage, potatoes,waffles and all the usual cold foods. I saw families enjoying the pool, which looked very clean. The property is very convenient if you have business at Northern Arizona University. Good place, good value.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA2755, General Manager at Ramada Flagstaff West, responded to this review, 6 days ago
WOW - we appreciate your detailed response on our hotel review. We are glad that the price was right and the hotel was nice and clean and we exceeded your expectations.
The staff was very happy as we all are working hard to making every guests experience as positive as yours. We did acknowledge and rewarded Chevy for assisting you and standing out during your service and stay with us.
We are glad that the breakfast was good with egg, sausage, potatoes, waffles and all the usual cold foods. The pool was very clean and glad you and other families enjoyed it as well.
Thank you for your comments on recommending and making us a great value and place to stay while visiting the Northern AZ Grand Canyon State. We wish you and the family safe travels. Come back and see us again soon!
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Additional Information about Ramada Flagstaff West

Address: 2755 Woodlands Village Blvd / I-17, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 65 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Flagstaff West 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Ramada West - Grand Canyon Area Hotel Flagstaff
Ramada Hotel Flagstaff
Ramada Flagstaff
Flagstaff Ramada

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