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Hotel Aspen InnSuites Flagstaff / Grand Canyon: Traveler Reviews

2.5 of 5
1008 East Route 66, Flagstaff, AZ 86001-4747
Hotel amenities
Hotel Aspen InnSuites Flagstaff / Grand Canyon
Ranked #23 of 64 hotels in Flagstaff
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373 reviews from our community

Traveler rating
    83
    114
    79
    45
    52
See reviews for
Families
120
 
Couples
126
 
Solo
12
 
Business
13
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Colorado Springs, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“for the price you can't beat it”
5 of 5 stars Reviewed January 19, 2013

The rooms were large and clean, the staff was very friendly and helpful, and the breakfast was outstanding for free (eggs, home fries, waffles, fresh bread, sausage)

This is a motel style hotel, and it isn't much to look at, it is perfect for passing through flagstaff, it was pretty centrally located and easy to find. We had just driven through a nasty wind storm and we were ready for a beer, when we checked in they told us that they were having a "social hour" in the common area, and we could have two drinks each- now these were in little plastic cups- but free beer is free beer and it was much appreciated after the harrowing drive.

On our return trip, since we had such a good experience, we stayed here again, something I seldom do, because I like trying new things, and generally prefer hotels with more ambiance. The second time we had a bit more time to spend in Flag, so we asked the employee at the check in desk for dinner recommendations, he was great and gave us good directions.

This place far exceeds the quality of experience that you would get at the major national chains.

Room Tip: The two queen rooms were huge, almost too big for just the two of us.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask sooperman133 about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
March 6, 2013
Dear guest,

Thank you for taking the time to complete a review here on TripAdvisor -- we really appreciate your feedback!

We're so glad to learn that you enjoyed your stay with us enough to return for a second time! We hope to see you again in the future, should you ever be passing through Flagstaff again.

If there's anything that I can help you with, please feel free to contact me personally.

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Older hotel, but great service and priced right.”
4 of 5 stars Reviewed January 18, 2013

We weren't expecting a lot for $59, but we got great service from the front desk when we needed it, a yummy breakfast and a spacious two-room suite with nice heaters that kept our family warm during a blizzard. This is a great choice if you are passing through Flagstaff.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Christie R about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
March 7, 2013
Dear guest,

Thank you for taking time out of your schedule to complete a review here on TripAdvisor! We truly appreciate your feedback.

We're happy to hear that you enjoyed your stay with us. We certainly hope to see you again in the future, should you ever be passing through Flagstaff again!

If you have any additional comments, or suggestions for improvement, please let us know! We'd love to hear more from you.

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tempe, Arizona
2 reviews
1 helpful vote 1 helpful vote
“Excellent Service and Comfort”
5 of 5 stars Reviewed January 15, 2013

This is a great place to stay. I found the staff to be incredibly friendly and helpful and they had excellent overall customer service. The room was clean and well lit. Beds were very comfortable and sufficiently warm. The heater in the room worked very well (visited during winter). The bathroom was graciously sized with an over-sized bath tub/shower. Our specific room had a flat screen TV which was a nice addition and free WIFI. In the morning, breakfast was included free of charge in a nice little dinner like atmosphere right near the room.

Overall, we had a great experience and would recommend it.

Note: The drive to Snowbowl is only about 25 min or so from the hotel with traffic.

-Kyle

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kyle N about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
March 7, 2013
Dear customer,

Thank you for taking the time to complete this TripAdvisor review! We sincerely appreciate the feedback.

We're very happy to hear that you enjoyed your stay with us, and particularly our close proximity to Snowbowl! We certainly hope to see you again in the future.

If there's anything we can do to improve, please don't hesitate let us know. We're always happy to receive additional feedback!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good price, free in-room wifi, good all-you-can-eat breakfast, and great customer service.”
5 of 5 stars Reviewed January 14, 2013

Good price, free in-room wifi, good all-you-can-eat breakfast, and great customer service. What more do you want? I couldn't get the wifi to work and they brought a cat5 cord to our room. Super. Oh, and a free room upgrade at the very beginning, and I didn't even ask.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ReyDelSol about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
March 8, 2013
Dear guest,

We appreciate you taking the time to complete this TripAdvisor review! Thanks for your feedback.

We're so happy to hear that you enjoyed your stay with us, as well as our all-you-can-eat, complimentary breakfast! Hopefully we'll be seeing you again in the future, should you ever decide to travel through Flagstaff again.

Until then, if there's anything I can do to further assist you, please feel free to contact me. We're always looking for additional feedback, and would love to hear from you!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Payson, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great on customer service!”
4 of 5 stars Reviewed January 13, 2013

The hotel is more of a motel. But the service was great!!! We stayed over winter break! The lady at happy hour was more than helpful! She told us of a great place for diner for my family, the Northern Pines. The room was clean. The bed was very comfortable. Breakfast was awesome. The only trouble we had was figuring out the heater. The front desk staff talked us through it. It worked great after that. I will stay there again!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kaye M about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
March 7, 2013
Dear guest,

We appreciate you taking the time to complete this TripAdvisor review!

We greatly value your feedback -- please know that it'll be directly applied to our continuous efforts to update and improve our property, ensuring total customer satisfaction. So again, thank you!

We're very happy to hear that you enjoyed your stay with us. We apologize for the issue with the heaters! As I just mentioned, we're always making improvements with this property, and resolving the issue you experienced is among them.

We hope to see you again sometime in the future! In the meantime, if there's anything else that you feel we could improve upon, please feel free to contact me directly.

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Aspen InnSuites Flagstaff / Grand Canyon

Also Known As:
Hotel Aspen Innsuites Flagstaff
Address: 1008 East Route 66, Flagstaff, AZ 86001-4747
Region: United States > Arizona > Flagstaff
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
Ranked #23 of 64 hotels in Flagstaff
Price Range: $
Hotel Class:2.5 star (2.5*)
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