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“for the price you can't beat it” 5 of 5 stars
Review of Hotel Aspen InnSuites Flagstaff / Grand Canyon

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Hotel Aspen InnSuites Flagstaff / Grand Canyon
2.5 of 5 Hotel   |   1008 East Route 66, Flagstaff, AZ 86001-4747   |  
Hotel amenities
Ranked #35 of 65 hotels in Flagstaff
Colorado Springs, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“for the price you can't beat it”
5 of 5 stars Reviewed January 19, 2013

The rooms were large and clean, the staff was very friendly and helpful, and the breakfast was outstanding for free (eggs, home fries, waffles, fresh bread, sausage)

This is a motel style hotel, and it isn't much to look at, it is perfect for passing through flagstaff, it was pretty centrally located and easy to find. We had just driven through a nasty wind storm and we were ready for a beer, when we checked in they told us that they were having a "social hour" in the common area, and we could have two drinks each- now these were in little plastic cups- but free beer is free beer and it was much appreciated after the harrowing drive.

On our return trip, since we had such a good experience, we stayed here again, something I seldom do, because I like trying new things, and generally prefer hotels with more ambiance. The second time we had a bit more time to spend in Flag, so we asked the employee at the check in desk for dinner recommendations, he was great and gave us good directions.

This place far exceeds the quality of experience that you would get at the major national chains.

Room Tip: The two queen rooms were huge, almost too big for just the two of us.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review, March 6, 2013
Dear guest,

Thank you for taking the time to complete a review here on TripAdvisor -- we really appreciate your feedback!

We're so glad to learn that you enjoyed your stay with us enough to return for a second time! We hope to see you again in the future, should you ever be passing through Flagstaff again.

If there's anything that I can help you with, please feel free to contact me personally.

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2013

We weren't expecting a lot for $59, but we got great service from the front desk when we needed it, a yummy breakfast and a spacious two-room suite with nice heaters that kept our family warm during a blizzard. This is a great choice if you are passing through Flagstaff.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review, March 7, 2013
Dear guest,

Thank you for taking time out of your schedule to complete a review here on TripAdvisor! We truly appreciate your feedback.

We're happy to hear that you enjoyed your stay with us. We certainly hope to see you again in the future, should you ever be passing through Flagstaff again!

If you have any additional comments, or suggestions for improvement, please let us know! We'd love to hear more from you.

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tempe, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2013

This is a great place to stay. I found the staff to be incredibly friendly and helpful and they had excellent overall customer service. The room was clean and well lit. Beds were very comfortable and sufficiently warm. The heater in the room worked very well (visited during winter). The bathroom was graciously sized with an over-sized bath tub/shower. Our specific room had a flat screen TV which was a nice addition and free WIFI. In the morning, breakfast was included free of charge in a nice little dinner like atmosphere right near the room.

Overall, we had a great experience and would recommend it.

Note: The drive to Snowbowl is only about 25 min or so from the hotel with traffic.

-Kyle

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review, March 7, 2013
Dear customer,

Thank you for taking the time to complete this TripAdvisor review! We sincerely appreciate the feedback.

We're very happy to hear that you enjoyed your stay with us, and particularly our close proximity to Snowbowl! We certainly hope to see you again in the future.

If there's anything we can do to improve, please don't hesitate let us know. We're always happy to receive additional feedback!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2013

Good price, free in-room wifi, good all-you-can-eat breakfast, and great customer service. What more do you want? I couldn't get the wifi to work and they brought a cat5 cord to our room. Super. Oh, and a free room upgrade at the very beginning, and I didn't even ask.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review, March 8, 2013
Dear guest,

We appreciate you taking the time to complete this TripAdvisor review! Thanks for your feedback.

We're so happy to hear that you enjoyed your stay with us, as well as our all-you-can-eat, complimentary breakfast! Hopefully we'll be seeing you again in the future, should you ever decide to travel through Flagstaff again.

Until then, if there's anything I can do to further assist you, please feel free to contact me. We're always looking for additional feedback, and would love to hear from you!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Payson, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2013

The hotel is more of a motel. But the service was great!!! We stayed over winter break! The lady at happy hour was more than helpful! She told us of a great place for diner for my family, the Northern Pines. The room was clean. The bed was very comfortable. Breakfast was awesome. The only trouble we had was figuring out the heater. The front desk staff talked us through it. It worked great after that. I will stay there again!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review, March 7, 2013
Dear guest,

We appreciate you taking the time to complete this TripAdvisor review!

We greatly value your feedback -- please know that it'll be directly applied to our continuous efforts to update and improve our property, ensuring total customer satisfaction. So again, thank you!

We're very happy to hear that you enjoyed your stay with us. We apologize for the issue with the heaters! As I just mentioned, we're always making improvements with this property, and resolving the issue you experienced is among them.

We hope to see you again sometime in the future! In the meantime, if there's anything else that you feel we could improve upon, please feel free to contact me directly.

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 9, 2013

Called this hotel at night after a long day. They had a room available and when we got there they upgraded us to a presidential suite to keep us away from a large bus group. The presidential suite was small and slightly older looking, but had a kitchenette and a hot tub, and a much needed heater. The hotel is really more of a motel set up, but is perched on a hill with a nice view during the day. There is washing facilities which was fantastic, and a delicious breakfast including waffles. Overall a cute little find with great customer service and facilities. Would stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review, March 7, 2013
Dear guest,

Thank you for taking the time to complete this TripAdvisor review. Your positive feedback is greatly appreciated!

We're so happy to hear that you not only enjoyed your stay with us, but also our washing facilities and complimentary breakfast! Hopefully we will see you again sometime in the future.

In the meantime, if you have any additional questions, or suggestions for improvement, we would love to hear from you! Please feel free to contact me directly.

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 3, 2013

Stayed in this hotel for two nights as part of a huge roadtrip to the GC
Sat Nav gave us wrong directions to this hotel but thankfully it is on the main road from Page to Flagstaff so we saw it in time.
The Room was the Lowell Observatory suite (2nd floor) and it was everything that we needed.Two large queen sized beds and a sofa, massive TV and fridge and clean bathroom. Breakfast is served until 0930 and coffee and cereals, hot eggs/bacon and toast is provided, Waffles will be made on request. An excellent breakfast and a great nights sleep for the price.
You can walk into the historic district with restaurants/bars from the hotel which is also good to know.
Now comes the less positive aspects, it is situated next to a main road...and opposite that road is the train line, trains wizz by every hour or two and it is a little noisy, I think I was woken up by the trains twice but went straight back to sleep again.
To sum up I would say that If you are interested in exploring Flagstaff and all it has to offer and need a good, central, clean hotel which gives you a comfy bed and a hearty breakfast in the morning then you can't go wrong with this Hotel...get a pair of earplugs and chill out about the occasional train noise, for the money, I would stay there again and will definitely consider this chain for the next roadtrip to the states.

Stayed December 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review, March 8, 2013
Dear guest,

Thank you for taking the time to complete this TripAdvisor review -- your feedback's greatly appreciated!

We're so glad to hear that you enjoyed your stay with us, while passing through Flagstaff on your way to the Grand Canyon! It's wonderful to hear that you enjoyed our complimentary breakfast, and close proximity to downtown Flagstaff.

We apologize for the railroad noise. We're making a continuous effort to update and improve our hotel, and addressing the noise is certainly something we're working on. If you have any further questions, comments, or suggestions for improvement, please don't hesitate to contact me directly -- I'd love to hear more from you!

Thanks again for your review!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Aspen InnSuites Flagstaff / Grand Canyon

Address: 1008 East Route 66, Flagstaff, AZ 86001-4747
Location: United States > Arizona > Flagstaff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #35 of 65 hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Aspen InnSuites Flagstaff / Grand Canyon 2.5*
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Also Known As:
Hotel Aspen Innsuites Flagstaff

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