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All 64 Flagstaff hotels

Hotel Aspen InnSuites Flagstaff / Grand Canyon: Traveler Reviews

2.5 of 5
1008 East Route 66, Flagstaff, AZ 86001-4747
Hotel amenities
Hotel Aspen InnSuites Flagstaff / Grand Canyon
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Ranked #23 of 64 hotels in Flagstaff
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374 reviews from our community

Traveler rating
    84
    114
    79
    45
    52
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Families
120
 
Couples
126
 
Solo
13
 
Business
13
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Sarasota, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“great place”
4 of 5 stars Reviewed November 18, 2012

We stayed here one night on our way to the Grand canyon,we booked at an online rate but were given an even better one when we got there! The room was a two bedroom suite with the basics in each room,desk ,tv,bathroom. But the beds were not basic they were AWESOME! The place was remodeled pretty well, but the guy doing the bathroom drywall needed some help. The place was clean and I would have no problem recommending it to anyone. I would stay here again

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask muverman about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
March 7, 2013
Dear guest,

Thank you for taking the time to complete this TripAdvisor review -- we appreciate your feedback!

We're so happy to hear that you enjoyed your stay with us, particularly the "awesome" beds! We hope to see you again in the future, if you're every passing through Flagstaff again.

In the meantime, please feel free to contact me personally regarding any questions, comments, concerns, or suggestions for improvement. I would love to hear from you!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great Location & Value, Pet Friendly”
4 of 5 stars Reviewed November 13, 2012

We really enjoyed our stay here. The front desk was very polite. Rooms were larger than we expected and quite comfortable, clean and quiet. The hotel is also pet-friendly -- pet fee is $25.00 per night. The location is also great -- about a mile from the downtown area where you can get a drink or a bite to eat. We'll definitely stay here again any time we pass through Flagstaff!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jenh714 about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
March 7, 2013
Dear guest,

Thank you for taking time out of your schedule to complete this TripAdvisor review. Your feedback is greatly appreciated!

We are happy to hear that you enjoyed our pet-friendly policies during your stay. It's our hope that we'll see you again in the future!

Until then, if you have any comments or suggestions for improvement, please let us know. We'd love to hear from you!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Good Value!”
3 of 5 stars Reviewed November 8, 2012

We stayed here for 1 night before our rafting trip and one night at the end. It was a good value for a nice comfortable bed and pillows. The Happy Hour and breakfast were were really good. The staff was very friendly!

Room Tip: The rooms furthest away from the train tracks were probably quieter - but I didn't think the tra...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Debi97 about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Public Relations Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
March 7, 2013
Dear guest,

We appreciate you taking the time to complete this TripAdvisor review. Thanks for the feedback!

We're very happy to hear that you enjoyed your stay, and had a positive experience with our Happy Hour specials and complimentary breakfast. We certainly hope to see you again in the future sometime, should you travel to Flagstaff again!

In the meantime, if you have any comments or suggestions for improvement, please don't hesitate to contact me directly. We'd love to hear from you!

Sincerely,

Anna Patel
PR and Office Manager
Anna.Patel@dayshotelflagstaff.com
(928) 774-7186
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
1 review
“Bates Motel”
1 of 5 stars Reviewed October 22, 2012

we had the Presidential Suite and were put in the back of the area, no lights, dark. the room was old, a/c broken and vents full of dust. lacked any dishes, silverware, dish soap, etc.
jacuzzi was dirty. Far from a suite and far from Presidential.
it was terrible!!!!!

Room Tip: choose a room from the newer part of the property. don't know why we got the worst of the old h...
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  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask annamperalta about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
October 31, 2012
Dear Hotel Guest,

Thank you for taking the time out of your schedule to complete this review regarding your recent stay at our hotel.

We are sorry that you did not enjoy your stay at our hotel. We apologize and we want you to know that we will work to insure that all of our suites are inspected for the problems listed. We try to notify all of our guests at check in that the dishes, and silverware are available at the desk 24 hours a day.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing this TripAdvisor review regarding our hotel and if I can be of assistance to you, don't hesitate to contact me directly at (928) 774-7356.

Sincerely,
Jose Alvarado
Hotel Manager
Hotel Aspen InnSuites
Report response as inappropriate
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San Diego, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great value!”
4 of 5 stars Reviewed October 21, 2012

We really liked this place! Was extremely skeptical about a "presidential suite" for $89 a night. But the reviews for this place were good so we took the gamble. It paid off. This place is clean and the amenities are pretty good. Free bottled water, breakfast, wifi, etc. The breakfast was great...waffles, eggs, ham, potatoes, toast, in addition to the standard cereal and juice most places offer. Plus the host was very friendly. The staff was very friendly and the location was great.

PROS:
Clean
Great value
Jacuzzi tub was amazing!
Spacious
Friendly staff
Good breakfast

CONS:
It's a little rundown.
There were some ants in one of our bathrooms.
Twice we went to the front desk and no one was there. Had to call out and no one came the first time.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jesi J about Hotel Aspen InnSuites Flagstaff / Grand Canyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose A, Manager at Hotel Aspen InnSuites Flagstaff / Grand Canyon, responded to this review
October 31, 2012
Dear Hotel Guest,

Thank you for taking the time out of your schedule to complete this review regarding your recent stay at our hotel.

We are very happy that you enjoyed your stay in our presidential suite. We work very hard to insure that all of our guests have an enjoyable stay. We are very happy that you enjoyed our breakfast and we think that it provides and extensive amounts of choices.

We will work to insure that our front desk is more aware of what they are doing. I apologize for this inconvenience and promise we will resolve this issue. Concerning the ants in your bathroom I also promise that I will insure that this issue is resolved.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing this TripAdvisor review regarding our hotel and if I can be of assistance to you, don't hesitate to contact me directly at (928) 774-7356.

Sincerely,
Jose Alvarado
Hotel Manager
Hotel Aspen InnSuites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Hotel Aspen InnSuites Flagstaff / Grand Canyon
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Additional Information about Hotel Aspen InnSuites Flagstaff / Grand Canyon

Also Known As:
Hotel Aspen Innsuites Flagstaff
Address: 1008 East Route 66, Flagstaff, AZ 86001-4747
Region: United States > Arizona > Flagstaff
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Swimming Pool
Hotel Style:
Ranked #23 of 64 hotels in Flagstaff
Price Range: $
Hotel Class:2.5 star (2.5*)
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