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“Very Good Experience” 3 of 5 stars
Review of Hotel Monte Vista

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Hotel Monte Vista
3.0 of 5 Hotel   |   100 N. San Francisco St., Flagstaff, AZ 86001   |  
Hotel amenities
Ranked #31 of 65 Hotels in Flagstaff
Phoenix, AZ
1 review
5 helpful votes 5 helpful votes
“Very Good Experience”
3 of 5 stars Reviewed June 27, 2006

Ahh, the historic Monte Vista! We spent 2 nights there, in two different rooms, no less. On the first night we were in the Cornel Wilde room. Small, a little cramped, and a bathroom designed for munchkins. But it was clean. We were on the third floor and had a great view. On the second night we switched to the Clark Gable room. Now we're talking! Much bigger, nicer room. It even has a large bathtub. The decor and furnishings were *exactly* like those posted on the website.

The staff were very friendly and attentive. Although we were a block from the RR tracks, it never bothered us. Both rooms had air conditioning. Although the "party crowd" on Friday night was a little raucous for my wife, it didn't wake me up. In fact she rather enjoyed watching the goings-on below.

Just remember that the hotel is rather old and is NOT a Motel 6 or a Radisson. If I had any complaints it would be the fact that we saw no ghosts supposedly roaming the old joint.

  • Stayed June 2006
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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338 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Bonita Springs, FL
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 20, 2006

We stayed at Hotel Monte Vista on a Thursday, where there are some partyers, but probably not as crazy on the week-end. Nonetheless, trains in Flagstaff run throughout the night. My husband hated it and I found it charming.

I found that if you checked in a room with a window AC unit, the noise from the AC drowned out the train noise relatively well (meaning you still got some, but not all). The room with windows only (we were in a suite and because of the "ghost stories", we each had a kid, thus the separate rooms) had a great breeze but was noisy.

Because I read prior reviews, we selected the 4th Floor to stay away from the party noise. Partyers were not a problem because they are not to take the ancient elevator or stairs. Had as much service as many bed and breakfasts (even gave me laundry soap).

I liked the place because it reminded me of the Art Deco hotels on South Beach as a kid. The rooms are not "standard hotel" size, but that makes the Hotel Monte Vista more interesting. Not everything needs to be super sized to the common denominator. If the movies stars in the 30's and 40's could stay there with rooms of that size, why can't middle america today? With this being said, if reliability and predictability is a factor, Flagstaff has many of the chains to fit all budgets.

The historic district and with Flagstaff being a college town makes the area interesting. The Thai restaurant turned out very kid friendly (except canned sodas, no free refills). Was shocked to see the Hotel Monte Vista also has a tatoo parlor where you can see (and hear) the work being done from the street.

For the AAA discount, there is a big sign that you need to tell them of the discount when you are checking in and remind them when you check out. It was not hard to get, but not for the traveller accustomed to computerized service.

  • Stayed June 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed June 4, 2006

We spent one of the most horrible nights of our lives in this hotel. When we were needing a relaxing evening it certainly was not provided while staying at the Monte Vista. First, since there is no air conditioning which meant opening windows. Upon doing so we found our room to be directly above a bar with people yelling, fighting, turning over newspaper stands untill 4:00AM. Obviously keeping us up all night long. Then to make matters worse the hotel provides no air conditioning which means either open windows or swelter all night. Then to make matters even worse if that's possible the ceiling fan turned off with the light. We were already sweating, so turning off the ceiling fan to be in the dark was not an option. So our only recourse was to sleep with the light on. We turned the TV on trying to tune out the loud party on the street, but all that did is add to the noise. There were people below our window turning newspaper stands over and yelling at eachother and even fighting. THIS IS TOTALLY UNACCEPTABLE. WE PAID WELL TO HAVE A RELAXING EVENING. All we wanted was to spend an evening together and get away from the heat and hustle and bustle of Phoenix. Ultimately we got up at 6:00AM, got coffee and left so we can go home to rest. The clerk said this was a regular occurance for Friday and Saturday nights said also they plan on air conditioning, but he doesn't know when as the maintenance staff apparently doesn't show up regularly!!!

  • Stayed June 2006
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed May 31, 2006

We spent the first night and the worst night of our week long vacation in this hotel. Yes they advertise that it was built in the 1920s, but also that it was refurbished and charming. Well the pictures that they show on- line and the pictures that are exhibited next to the elevator completely misrepresent what is in reality a worn, old, and not very clean hotel. The word to describe the room was ragged. The carpet was soiled and stained, the walls and door frames had chips of paint out of them, and the picture hanging on the wall had obviously fallen and now a screw was in all four corners - right through the glass, the frame and the picture itself. We were advised in advance that we would hear the train whistle at night. This did not concern us as my husband lived close to train tracks when he was a boy and I lived close to San Francisco Bay often hearing the fog horns at night. But when we tried to close the windows and found that they would just spring back up about a half an inch, it was like we were at the crossing gates each time a train passed by. Then
after the bars closed, it was about 1:30 or 2:00 in the morning, that was when the bongo drums began along with singing and dancing in the street. Now remember our windows, we could not get them to close. It wasn't the best way to start our week long vacation in Arizona. We were grateful that the bath tub was indeed clean and so was the shower curtain. Even though we could not get a refund for our second night there we opted to just get out of there and find another place to stay, which we did. I could not and would not recommend this hotel to anyone.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 22, 2006

The staff was a little rude on the phone, but as helpful as we needed them to be in person. The Monte V gets a plus for location--If you like to go out and expereince the nightlife there. You would ned to be drunk to sleep there, really I wore earplugs all night and woke up every 30 mins. with the train. People and cars/ motorcycles were loud in the street. And the guy on the phone said he would put us on the "quiet" side of the hotel... Anyway, there are cute shops right downstairs and a cute coffee shop, too. As well as the bar. We got a room w/out a bathroom in it, these rooms are a lot cheaper and really, you don't share the bathrooms with that many other people at once. There's only about 4 or 5 rooms in the whole hotel that don't have a bathroom. The room was marked "governor's suite." My first reaction was that the governor must have been a small guy, and also that he stunk bad. The room smelled. It was painted all over with gold metallic paint (as was the whole hotel) and had cherubs stuck to the ceiling. I don't know why. The nearest actual sink to our room was down two other corridors and out in the open, that wasn't really cool. We had to search for it on our own, no heads up when we checked in. Bathrooms are small and cramped, shower leaves some to be desired. Stay here if you want to party-you'll love this place, but not if you want to sleep well.

  • Stayed May 2006
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed May 19, 2006

This hotel has a lot of character and an interesting history. It is definitely loud since it has a bar downstairs and the downtown has an active nightlife. This was not a huge problem for us and we actually enjoyed our stay until we checked out and found that the management had added additional charges to our room rate for graduation weekend. We had made a reservation in advance for the room and were quoted the rate which was raised without any notification upon checkout. It was only discovered after closer examination of the receipt. The girl at the desk told us that the front desk personnel were instructed by management to go into the computer and raise the rates on all of the pre-confirmed reservations and they were also instructed that the manager was not available and no "discounts" were to be authorized. Upon calling the manager, my husband was actually yelled at and talked over in a very unprofessional manner. All for a couple extra bucks...Alas it's too bad that our stay has been tainted by such poor handling of this situation by management.

  • Stayed May 2006
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
venice fl
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed May 1, 2006

the only thing historic about this hotel is the toilet seats....what a waste of money what a waste of time.this hotel is run by snotty little teenagers who have no clue. the thai restaurant is useless no menu in the room no menu to use downstairs no thai people even in the place. we got the wrong room and were stuck with it the train went by every half hour which ruined our sleep and i think they must hire the screaming guy in the alley at 3 in the morning compared to the other reviews i read. they should just bulldoze this place. stay at the motel 8.

  • Stayed April 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monte Vista

Address: 100 N. San Francisco St., Flagstaff, AZ 86001
Location: United States > Arizona > Flagstaff
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #31 of 65 Hotels in Flagstaff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Monte Vista 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Monte Vista Hotel
Monte Vista Flagstaff

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