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“Quick Visit” 4 of 5 stars
Review of Travelodge Flagstaff - NAU Conference Center

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Travelodge Flagstaff - NAU Conference Center
2.0 of 5 Hotel   |   990 West Route 66, Flagstaff, AZ 86001   |  
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Ranked #38 of 65 Hotels in Flagstaff
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215 reviews from our community

Traveler rating
    41
    48
    63
    25
    38
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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GLENDALE
1 review
1 of 5 stars Reviewed December 4, 2012

I bought a groupon and I attempted to redeem at 3 different times and I was rejected and charged an additional amount for my stay. I call the 800 number for complants and I heard no response after calling.

  • Stayed November 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Travelodge Flagstaff - NAU Conference Center, responded to this review, July 28, 2013
We thank you for spending your time and effort in making us aware of how our services have been during your stay with us. It is however very disheartening to know that certain issues have made your stay very uncomfortable. We sincerely apologize for the inconveniences you had to deal with. Your feedback regarding the redemption of your coupons will be closely evaluated and addressed promptly. We will definitely make proper amendments for us to better serve our valued guests. We hope to give you a far better experience the next time you visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2012 via mobile

This was a pit stop on a Grand Canyon trip - just somewhere to sleep. The hotel was half full, if that. The building is obviously old but the washroom had been recently renovated and the bed seemed new-ish. The rest of the furniture not so much.
Service was friendly. Breakfast was provided.
BUT. . . Beware of the freight trains running all night behind the motel. They had to be drowned out with the heater.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Travelodge Flagstaff - NAU Conference Center, responded to this review, July 28, 2013
We are more than happy to hear that you enjoyed your short stay with us. Thank you so much for making the effort to write us your feedback. This means a lot to us for your feedback serves as a motivation to excel more in the services we offer our valued guests. It is our goal to provide our guests comfortable accommodation and assisted by our reliable and friendly staff at all times. We appreciate the positive points you raised and we shall seek to further improve in the delivery of our services. We hope to be of service to you again soon.
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Flagstaff
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2012

We chose this hotel because of previous reviews and were glad we did. The front desk was very helpful in changing our original reservation. The room was clean and roomy. We appreciated the refrigeration and microwave and the free WiFi. We would definitely recommend this hotel to friends and will stay again when in Flagstaff.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
familyinn, Guest Relations Manager at Travelodge Flagstaff - NAU Conference Center, responded to this review, July 28, 2013
It is with utmost appreciation that we extend our gratitude for taking the time in giving us your feedback. This will greatly aid us in ensuring that we are giving excellent service to our valued clients. We are delighted to meet and deliver quality service to you during your stay with us. We look forward to seeing you back here very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Flagstaff - NAU Conference Center

Address: 990 West Route 66, Flagstaff, AZ 86001
Phone Number:
Location: United States > Arizona > Flagstaff
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Wheelchair access
Hotel Style:
Ranked #38 of 65 Hotels in Flagstaff
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Flagstaff - NAU Conference Center 2*
Official Description (provided by the hotel):
Renovated in 2011, Our property features 100% Smoke free pet free rooms. Our room choices include King Suites, Double Queen rooms and Double King rooms. All rooms feature Wi-fi, Microwave, Fridge and coffee makers. We also offer a complimentary Breakfast. ... more   less 
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Also Known As:
Travelodge Flagstaff - Nau Hotel Flagstaff

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