We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Two great front desk Managers for the price of one.” 5 of 5 stars
Review of Baymont Inn & Suites Murfreesboro

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Baymont Inn & Suites Murfreesboro to your Saves list
Baymont Inn & Suites Murfreesboro
2.5 of 5 Hotel   |   2230 Armory Drive, Murfreesboro, TN 37129   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save 15%; Earn 500 Points
Ranked #11 of 33 Hotels in Murfreesboro
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Two great front desk Managers for the price of one.”
5 of 5 stars Reviewed March 26, 2012 via mobile

My plan was to pull off I-24 for a quick stay in Murfreesboro on my way down to FL with my kids & mother. I found out during our drive that one of my kids had strep, and I was immediately thrown off my game and into a state of general panic. So, even though i usually have my act together, especially while travelling, i was not myself for this one. We make this same drive often to visit family, and usually stopover in Louisville. Because she was sick, I wanted to drive as long as possible and get to our destination ASAP.

I chose the Baymont based on high reviews and reasonable rates, and booked my room from my phone on a 3rd party booking website. Unfortunately, after a long day of driving, I wasn't paying enough attention to details and that website booked me at the Murfreesboro location (which I wanted) and then mapped me all the way to the Brentwood location. Ugh!

I walked into the Brentwood Baymont and tried to check in. I wish I could remember the young woman's name at the front desk there, because she was unbelievable kind and professional even though I was being a lunatic. She could not pull up my reservation, obviously because it wasn't there, but I was shoving my mobile device in her face with a confirmation # on it, so she agreed to let me check my family into a room & then I would come back down & sort it out. When I finally did, and we looked closer at the tiny print on my phone, we saw I was at the wrong location. She called the proper hotel, let them know we would be there shortly, and never made me feel like I was being an idiot, which I was. She was pure class and professionalism, and many people could learn a lesson in people skills from her!!

After loading up my pajama'ed family and all our gear back into the car, we finally arrived at the Murfreesboro Baymont. The front desk manager there (Warren) was equally kind and sympathetic, and upgraded us to a suite so I could stay with the sick child in one room & keep the rest of the family close but separated. All his idea.

I have stayed at plenty of hotels & motels...some swanky, some average, and NONE have ever come close to being so thoughtful and personal. I know that this whole mess was 100% MY error, but he never mentioned it, didn't make light of it, and managed to keep me calm until we were checked in and settled. The day could have been a full-on road trip disaster, but the staff at these TWO Baymont Suites made my problems and stress disappear. Even if it was just for one night.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Baymont Inn & Suites Murfreesboro, responded to this review, March 27, 2012
Thank you for choosing to stay at our award-winning Baymont Inn & Suites. We are so pleased that the Baymont Inn staff at both hotels exceeded your hotel standards. We believe that all of our guests are our first priority. Warren is an excellent employee, thank you for your compliments toward him. We hope that we will have the privilege of serving you again in the very near future under better circumstances. Lindsay Diehl, Mountain Top Management, LLC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

434 reviews from our community

Traveler rating
    156
    162
    62
    35
    19
See reviews for
206
85
30
71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Minneapolis, MN
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 22, 2012

Stayed one night on our return trip from Florida. Used a discount travel coupon which made it quite reasonable. The staff was very friendly, using a local map to recommend routes to various venues. The room was clean, the bed was comfortable, and the shower pressure was great. I'd return to this hotel again.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Baymont Inn & Suites Murfreesboro, responded to this review, March 26, 2012
Thank you for choosing to stay at our award-winning Baymont Inn & Suites in Murfreesboro, Tennessee! We appreciate your business and your review of our hotel. We are looking forward to having the opportunity to serve you again in the very near future. Lindsay Diehl, Mountain Top Management, LLC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, New Hampshire
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 13, 2012

We stayed here on Feb 14th. Just passing through on our way to Tuscon. We were very pleased with the accommodations. Clean, clean, clean! Bed was comfortable. Friendly staff. Great location. Reasonable rates. Lots of great restaurants close-by. Parking lot is brightly lit. Would recommend this hotel to anyone. Appreciate making our quick stay a pleasant one.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Baymont Inn & Suites Murfreesboro, responded to this review, March 15, 2012
Thank you for choosing to stay at our award-winning Baymont Inn & Suites during your quick visit through Murfreesboro, Tennessee! We appreciate your business and your review of our hotel. We hope that we will have the honor to serve you again during your next trip through Murfreesboro! Lindsay Diehl, Mountain Top Management, LLC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TN
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2012 via mobile

This Baymont was very accessible off the interstate-good directional signage. It could use a stoplight off the main hiway onto the hotel street, but not really a problem. Really clean hotel with friendly staff. Next time I will try an extended stay room for my weekly stay

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Baymont Inn & Suites Murfreesboro, responded to this review, March 15, 2012
Thank you for choosing to stay at our award-winning Baymont Inn & Suites during your most recent visit to Murfreesboro, Tennessee! We are pleased to read that you enjoyed your stay with us. We appreciate your business and are looking forward to serving you again during your next trip to Murfreesboro. Lindsay Diehl, Mountain Top Management, LLC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, United States
1 review
5 of 5 stars Reviewed March 7, 2012

I stayed at the Baymont Inn & Suites in Murfreesboro, TN for a 3 month period for Business. I searched all the extended stay hotels in Murfreesboro and found that the Baymont was by far the best price. The rooms were nice and clean. The bed was comfortable. Most of all the staff was very accommodating. I would highly recommend the Baymont to anyone who is "just passing through" or for anyone who is planning on staying in Murfreesboro for a long period of time.

Room Tip: In the extended stay rooms there are cook-tops, microwaves, refridgerators, and a laundry room to ac...
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Baymont Inn & Suites Murfreesboro, responded to this review, March 15, 2012
Thank you for choosing to stay at our award-winning Baymont Inn & Suites during your extended stay in Murfreesboro, Tennessee! We appreciate your business as well as your complimenting review of our property. We are delighted that you enjoyed your stay with us and hope that we will have the privilege of serving you again in the very near future. Lindsay Diehl, Mountain Top Management, LLC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed March 5, 2012

i stay at this hotel often, and the hospitality is always great, i mean they really welcomes me like no other hotel that ive experience, from check in to check, from the front desk people to the house cleaning people, baymont inn in murfressboro is the nices & cleanest hotel to stay in.

  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, President Assistant at Baymont Inn & Suites Murfreesboro, responded to this review, March 8, 2012
Thank you for continuing to choose our award-winning Baymont Inn & Suites in Murfreesboro, Tennessee! We appreciate your business and your review of our hotel. It is our pleasure to serve you and are excited to serve you again during your trip to Murfreesboro. Lindsay Diehl, Mountain Top Management, LLC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silvis, Illinois
Top Contributor
80 reviews 80 reviews
25 hotel reviews
Reviews in 44 cities Reviews in 44 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 1, 2012

We just stayed here one week ago. The place was very clean and well kept up for an older property it was previously a Hampton Inn. The room lacked shampoo, bath soap for the shower, and conditioner. A trip to the desk resolved those issues immediately, and a sincere apology. They also recommended a "cheap" gas station, Thorntons, down the road as the least expensive in town, and it was! We would probably stay here again.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayDiehl, Presiden Assistant at Baymont Inn & Suites Murfreesboro, responded to this review, March 8, 2012
Thank you for choosing to stay at our award-winning Baymont Inn & Suites in Murfreesboro, Tennessee! We appreciate your business and your review. We strive to meet every guest need; we are so pleased that your needs were met during your stay with us! We are looking forward to having the opportunity to serve you again in the very near future. Lindsay Diehl, Mountain Top Management, LLC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Baymont Inn & Suites Murfreesboro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baymont Inn & Suites Murfreesboro

Address: 2230 Armory Drive, Murfreesboro, TN 37129
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Murfreesboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Murfreesboro 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Looking for a little luxury and at non-luxury price? Our second Two Room Suite option features two double beds and private bath. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Wyndham, Booking.com, Hilton Hotels, Orbitz, TripOnline SA, Travelocity, getaroom.com, Odigeo and Tingo so you can book your Baymont Inn & Suites Murfreesboro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Baymont Inn And Suites Murfreesboro
Baymont Inn & Suites Murfreesboro Hotel Murfreesboro
Baymont Inn Murfreesboro
Murfreesboro Baymont Inn

Owners: What's your side of the story?

If you own or manage Baymont Inn & Suites Murfreesboro, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.