After finding a bed bug in my bed, reviewing the run down conditions which lead to an uncomfortable and not clean feeling, I felt I had to check out of this location. However, the General Manager, Sandra Miller took the time to sit with me and discuss my concerns and handled the situation in a most professional manner. Althought the night staff were not mature or well versed on how to handle a concerned customer in this situation, I felt confident that Sandra would take care of the concern, work on additional training and genuinely felt sorry that I had to endure the experience. Although I would not stay at this location again for my annual visit to Murfreesboro, I wish Sandra a successful career in the hospitality business!
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Murfreesboro, your ideal choice for Murfreesboro Tennessee hotels. The DoubleTree by Hilton in Murfreesboro provides lodging near Middle Tennessee State University, Middle Tennessee Medical Center, Alvin C. York Veterans Hospital and General Mills. We are also located near Murfreesboro attractions such as Tennessee Miller Coliseum, Oaklands, Stones River Battlefield, Cannonsburg, Sam Davis Home and Jack Daniel's Distillery. Nissan, State Farm, Pillsbury, Verizon and Stones River Mall are also nearby. When visiting Murfreesboro, Tennessee, make the DoubleTree by Hilton hotel Murfreesboro, your first choice for Murfreesboro hotels. ... more less
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- Also Known As:
- Doubletree Murfreesboro Hotel Murfreesboro