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“Great Stay” 5 of 5 stars
Review of Embassy Suites Nashville SE - Murfreesboro

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Embassy Suites Nashville SE - Murfreesboro
3.5 of 5 Hotel   |   1200 Conference Center Boulevard, Murfreesboro, TN 37129   |  
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Special Offer
Double HHonors Points!
Ranked #3 of 33 Hotels in Murfreesboro
Collierville, TN
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great Stay”
5 of 5 stars Reviewed October 4, 2013

As I've come to expect with Embassy Suites, this hotel provided exceptional service and accommodations. I was especially pleased with the fact that they award Silver HHonors members with free Internet access when many others only offer that perk to Gold HHonors members.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PTziahanas, General Manager at Embassy Suites Nashville SE - Murfreesboro, responded to this review, October 28, 2013
Thank you for choosing our Embassy Suites Hotel for your recent lodging needs!
It is wonderful for you to notice the free Wi-Fi. While the Embassy standard is to give this service complimentary to Gold and Diamond members we add value to the program by offering it to all HHonors members. We hope that future visits to the mid-state area will bring you to our Hotel.
Yours in Hospitality…
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474 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Greenville, North Carolina
Top Contributor
90 reviews 90 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 2, 2013

This hotel is really a nice property - clean, upscale, full service (Starbucks, too), onsite spa and meeting space. The rooms are plenty big, bathrooms are clean, towels are fluffy, sheets are crisp and the beds are comfortable. The breakfast had a good selection of food. My only complaint is that the pillows in my room were lumpy - not my style, but maybe someone out there likes a lumpy pillow. The parking is open and well lit. The staff is very helpful and friendly. I thought the rate that I paid for a mid-week stay was well below the going rate for a property as nice as this, which is a bonus! The hotel is located within a newly developed retail area, so there is a good selection of chain restaurants nearby (Chili's, Longhorn, Bonefish, Carrabba's, Macaronni Grill) and plenty of shopping.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PTziahanas, General Manager at Embassy Suites Nashville SE - Murfreesboro, responded to this review, October 28, 2013
Thank you for choosing the Embassy Suites for your recent lodging needs! I am happy you found the hotel to be clean and comfortable and as always we look forward to your next visit. From all the staff to you, we thank you!!

Thank you for the wonderful comments concerning your recent visit at our Embassy Suites!
The entire staff is thrilled that you thoroughly enjoyed your clean comfortable room, crisp sheets, fluffy towels and wonderful complimentary breakfast with cooked to order omelet station. Your comments act as a catalyst to make us exceed expectations every time.
Our goal is that your future visits are as good as or better than the last, see you next time…
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Huntsville, United States
1 review
4 of 5 stars Reviewed September 30, 2013

I was very satisfied with the facillities and the service. I stayed as part of a group, and the location was optimal, the meeting space was ample, and the receptions were comfortable. I personally enjoyed usage of the 24-hour fitness center. Would highly recommend.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PTziahanas, General Manager at Embassy Suites Nashville SE - Murfreesboro, responded to this review, October 28, 2013
Thank you for choosing the Embassy Suites for your recent lodging needs! I am happy you found the hotel to be clean and comfortable and as always we look forward to your next visit. From all the staff to you, we thank you!!
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Cornelia, United States
1 review
5 of 5 stars Reviewed September 30, 2013

I highly recommend a stay at this hotel. My husband and I attend a conference here each year and it has become a place we look forward to coming back to! The food is exceptional; the staff is very friendly and helpful; the accommodations are clean and comfortable. Thank you for continuing to make your hotel at the top of our favorite places to stay!!!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PTziahanas, General Manager at Embassy Suites Nashville SE - Murfreesboro, responded to this review, October 28, 2013
Dear Recent Guest,

Thank you for making the Embassy suites your "Home Away From Home" while attending meetings in our facility. It is always a pleasure to host conferences, both large and small and look foward to your return!
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Knoxville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 21, 2013

Excellent place to hold meetings for small groups or large! We attended a conference which had around 600 people and the hotel still felt comfortable, it was not crowded. They were staffed to take care of everyone so we did not have to wait like we have had to when attending other conferences. Even with a full house the facilities were kept very clean. While sitting at a table in the breakfast area talking business I got to watch how well the area was cleaned. It was very nice to see what a good job they did taking care of the facility.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PTziahanas, General Manager at Embassy Suites Nashville SE - Murfreesboro, responded to this review, October 14, 2013
Thank you for staying with us at The Embassy Suites in Murfreesboro! I am when our diligent work pays off in the form of a nice comment about the Hotel or its services. Our employees truly make a difference in entire scope of things by providing excellent service and are generally proud of our award winning hotel. Thank you for noticing and using this forum to advertise for us.
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Cleveland, Tennessee
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 19, 2013

Just stayed here for a conference. We've stayed here before and the hotel in itself is always nice. Let's start with the good. The hotel is clean and well maintained. The hotel staff in general are friendly and helpful. They have an excellent breakfast buffet with an omelet bar and the onsite grill has wonderful food. They also hold a managers reception in the evening from 5:30 to 7:30 with free drinks and snacks. The amenities in your room are great, including a hair dryer, iron/ironing board, refrigerator, coffee and microwave. The rooms are huge and include a living room, bathroom, kitchen and bedroom. So you have plenty of room.

The bad. One, upon checking into my room, there was a garbage can that still had trash in it and something sticky on the kitchen floor. Other than that, it was clean. The major issue is with the reservations. After checking several times to make sure our room count was correct, with phone calls directly to the hotel and then once again, checking upon arrival, they had what we had. Come to find out later in the evening, they had booked 3 extra rooms for us and were complaining to the person in charge of the hotel procurement that we didn't take the other three rooms. First we had heard of it. We never booked those rooms and when it was explained to them that when we originally called they were completely booked, and then the conference team advised us they had cancellations enough for all of us about 3 weeks ago, we booked and cancelled at the over-flow. They were adamant that we had booked 3 rooms in the beginning. Never happened, they were completely full. No confirmation emails, no person that was spoken to saying "Hey, you do know you already have 3 rooms?" when we called and at check in when we verified our room names and count. It was only after, they decided we had these. Even after they couldn't explain how we got them, they charged us an ungodly cancellation fee per room for a night. They would not budge even after speaking with management. Then, today we find out that they charged an employee's debit card with almost $500 in incidentals that she didn't charge. When she contacted them, they said "Oh, it was a mistake and we've already credited it back." It's not credited back to her account yet. This is not the first time we have had problems with our reservations and charges. It's a shame, because the hotel is really nice.

Room Tip: I would suggest you get a room on a fairly high floor (10 floors). The rooms all face inward to the...
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 9, 2013 via mobile

Super nice hotel. #1 choice. The inside of the hotel is beautiful, the pool is huge with an awesome hot tub, the room was large with modern decor and features.. And to top it off the breakfast was amazing. Would definitely stay here again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PTziahanas, General Manager at Embassy Suites Nashville SE - Murfreesboro, responded to this review, October 14, 2013
Dear Guest,
Thank you for selecting our Hotel during your visit to Murfreesboro! We were delighted to get such positive feedback regarding your recent stay. The Embassy Brand maintains high, ever evolving standards for décor, facilities, wi-fi, business center and pretty much everything else including the awesome breakfast experience! Thank you for noticing and as always, ya’ll come back now, ya hear.
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Additional Information about Embassy Suites Nashville SE - Murfreesboro

Address: 1200 Conference Center Boulevard, Murfreesboro, TN 37129
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Murfreesboro
#2 Romantic Hotel in Murfreesboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Nashville SE - Murfreesboro 3.5*
Number of rooms: 238
Official Description (provided by the hotel):
The Embassy Suites Nashville SE- Murfreesboro is located adjacent to The Avenue Murfreesboro shopping, dining and leisure venue. Only 30 minutes from downtown Nashville, our hotel offers an indoor swimming pool, fitness center and on-site spa. Book a room at our all-suite hotel or plan your next event in one of our many flexible function spaces. ... more   less 
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Also Known As:
Embassy Hotel Murfreesboro
Embassy Suites Murfreesboro

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