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“Average Best Western but newly renovated and close to restaurants and shopping” 3 of 5 stars
Review of BEST WESTERN Chaffin Inn

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BEST WESTERN Chaffin Inn
2.5 of 5 Hotel   |   168 Chaffin Place, Murfreesboro, TN 37129   |  
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Ranked #11 of 33 Hotels in Murfreesboro
Indianapolis, Indiana
Top Contributor
93 reviews 93 reviews
36 hotel reviews
Reviews in 45 cities Reviews in 45 cities
48 helpful votes 48 helpful votes
“Average Best Western but newly renovated and close to restaurants and shopping”
3 of 5 stars Reviewed March 17, 2014

This is a motel type restaurant with two levels and no elevator. The lobby and breakfast area are small. We chose not to have breakfast here as the Cracker Barrel is next door. Our room was on the side away from I-24 and on the lower level. It didn't seem to busy of a place. Hotel front desk staff was very informative and even came to check our room when we found it with the door open. All the doors had been painted and he checked it to be sure it was dry. The room is newly painted and bed linens also looked new. Bed are comfortable and each queen bed has four pillows. There is an unholstered chair with ottoman, as well as a computer desk chair. A very small microwave and square fridge were built into a small counter with granite counter top. The flat panel tv works well and is mounted on the wall. Bathroom is small but clean. The room can be an adjoining room.
For an over night stay it works well. Also liked the fact that there were probably 15 or more choices of places to eat within a 5 minute drive. There is an outlet mall an an enclosed mall down the road, which is where we went while we waited for our room to heat up.

Room Tip: There is no fitness center and dining area is very small. Ask for a roo mom the opposite side from...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCelebrationInn, General Manager at BEST WESTERN Chaffin Inn, responded to this review, April 11, 2014
Dear Hoosier Nancy,

Thank you so much for taking the time to complete the TripAdvisor review regarding your stay with us at the BEST WESTERN Chaffin Inn in Murfreesboro, Tennessee in March. Your feedback is very important to us, and I am pleased that your experience was a positive one.

We do hope to have you as our guest again in the future.

Sincerely,
Rodney Thompson, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
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    53
    38
    17
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, Illinois
Top Contributor
457 reviews 457 reviews
15 hotel reviews
Reviews in 73 cities Reviews in 73 cities
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed March 17, 2014

Found this hotel after a long day of driving. It was convenient, reasonably priced, comfortable and clean in a safe area with several other hotels. I don't usually pick motels that have the individual rooms open to the outside, but this was fine. With the continental breakfast included, this is a good value.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney T, General Manager at BEST WESTERN Chaffin Inn, responded to this review, April 11, 2014
Dear Allen21096,

Thank you so much for taking the time to share your experience with us here at the BEST WESTERN Chaffin Inn in Murfreesboro, Tennessee back in March. It is greatly appreciated!

I am so proud of my staff for taking care of you during your stay with us and we do hope to have you as our guest again in the future. Thanks again!!

Rodney Thompson, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Hamilton, Florida
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2014

Stayed at Chaffin Inn on February 28, 2014. When we arrived at the front desk Ben was pleasant and helpful. The room was very nice with contemporary furniture and a comfortable bed. The room had been recently painted as well as the outside stairway.
Breakfast was good and I will be staying there again.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney T, General Manager at BEST WESTERN Chaffin Inn, responded to this review, April 11, 2014
Dear Rusty451,

Thank you for taking the time to share your experience with us here at the BEST WESTERN Chaffin Inn in Murfreesboro, Tennessee when you were our guest in February, your honesty is greatly appreciated!

I am so proud of my staff for taking care of you during your stay with us and we do hope to have you as our guest again in the future. Thanks again!!

Rodney Thompson, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eaton, United States
1 review
1 of 5 stars Reviewed March 10, 2014

The motel didn't have access to ice for their guests. I was woke up at 4:30 AM by a dog barking, the TV remote stuck and was very hard to use and the icing on the cake was the shower I tried to take in the morning was COLD! An apology would have made it more tolerable but I did not receive one!

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney T, General Manager at BEST WESTERN Chaffin Inn, responded to this review, April 11, 2014
Dear Beverly R.

Let me begin by apologizing for your unpleasant experience with us at the BEST WESTERN Chaffin Inn in Murfreesboro, Tennessee in March. I am sincerely sorry that we did not meet or exceed your expectations. I was made aware of the issues at that time and have corrected the malfunctioning Ice Machine. As we are a Pet Friendly hotel we try to keep our pet friendly rooms as far away from the others as possible, but this sometimes is unavoidable, again my apologies.

I do hope that you will give both us and other BEST WESTERN hotels another chance in the future, and do wish you safe travels.

Sincerely
Rodney Thompson, GM
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Morton Grove, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 28, 2014

easy to check in and out comfortable room on/off I24 in minutes many restaurants nearby breakfast buffet was hot coffee/tea 24hr/7days - ice machine lobby a little creepy at night COLD USE SOME BRIGHTER LIGHTS

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCelebrationInn, General Manager at BEST WESTERN Chaffin Inn, responded to this review, March 11, 2014
Thank you for taking the time to share your experience of your recent stay with us at the BEST WESTERN Chaffin Inn in Murfreesboro, TN. Your comments are greatly appreciated. I will certainly look into brightening up the Ice Machine corridors. Thank you again and we do hope to have you as our guests again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2014

Older but well kept hotel with excellent prices makes it a great value. Situated very close to busy interstate and the noise could effect your sleep. I was prepared for that and had no trouble. Rooms open to the outside. Area appears safe and it's surrounded by other hotels. Room was clean and the bed was comfortable. I find the prepackaged eggs disturbing for breakfast, so I go immediately in search of a fresher made breakfast. I found a place called the Egg and I that had lovely fresh omelettes and other wonder ful dishes near N Thompson and Medical Center Pkwy.. a few blocks away.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney T, General Manager at BEST WESTERN Chaffin Inn, responded to this review, April 11, 2014
Dear 514carolew,

Thank you so much for sharing your positive review of the BEST WESTERN Chaffin Inn in Murfreesboro, TN concerning your stay back in February. I am sorry for the delay in getting this response to you, but I am very pleased that you enjoyed your stay with us. We do hope to have you as our guests again in the future.

Thank you again and have very safe travels!!!

Sincerely,
Rodney Thompson, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 6, 2014

We were in town for a day-trip and wanted somewhere to crash for the night. This had really good reviews and a pretty inexpensive price. The staff at the front desk was ultra-friendly. The room was completely clean. The hot breakfast the next morning was good, though I was still burping up sausage several hours later. This hotel is just a ways down the road from Nashville, is located right off the interstate, is right next to a mall, and is in the vicinity of several shopping centers.

Room Tip: Since it is located RIGHT NEXT to the interstate, you may wish to request a room away from the inte...
See more room tips
  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodney T, General Manager at BEST WESTERN Chaffin Inn, responded to this review, April 11, 2014
Dear "LordZordec",

First, I wanted to say that your profile picture of the cat is adorable! it looks very similar to one of my cats. Also I wanted to thank you for taking the time to share your experiences back in February concerning your stay with us at the BEST WESTERN Chaffin Inn in Murfreesboro, TN. Your room tips are great!

I am pleased that overall you enjoyed your stay with us and do hope to have you as our guest in the future!

Sincerely,
Rodney Thompson, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Chaffin Inn

Address: 168 Chaffin Place, Murfreesboro, TN 37129
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Murfreesboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Chaffin Inn 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Chaffin Inn located in the heart of middle Tennessee in Murfreesboro. The BEST WESTERN Chaffin Inn offers guests great customer service and unbeatable amenities all for an affordable price. Guests staying at this newly renovated hotel will enjoy spacious guest rooms featuring 32 inch flat screen televisions with expanded cable including HBO® and ESPN, microwave, refrigerator and free wireless high-speed Internet access. Start the day off right with a complimentary hot breakfast including waffles and sausage, egg & cheese biscuit, plus and newspaper before relaxing in the seasonal outdoor swimming pool. Located near the rich historic Civil War sights and attractions, the BEST WESTERN Chaffin Inn is close to where travelers to the Murfreesboro area want to be. Guests can spend the day exploring Stone River National Battlefield, touring Oakland's Historic Site or walking Cannonsburgh Village. Horse lovers will appreciate this Murfreesboro hotel being situated so close to many area horse shows and activities. Find a variety of different boutiques and shopping malls throughout Murfreesboro and nearby Nashville. Traveling on business? The Nissan Corporation and the Nashville International Airport are a convenient distance from the hotel. We are also conveniently located within two miles of the new Murfreesboro Convention Center. The BEST WESTERN Chaffin Inn also frequently hosts guests in town attending a variety of local festivals. Nearby Middle Tennessee State University makes the BEST WESTERN Chaffin Inn ideal lodging for visiting family, friends or attending sporting events. We hope to have you as our guests soon at the BEST WESTERN Chaffin Inn, your new home away from home! ... more   less 
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Also Known As:
Best Western Chaffin Hotel Murfreesboro
Best Western Murfreesboro
Murfreesboro Best Western

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