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“Great Candlewood” 5 of 5 stars
Review of Candlewood Suites Murfreesboro

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Candlewood Suites Murfreesboro
2.0 of 5 Hotel   |   850 N Thompson Lane, Murfreesboro, TN 37129   |  
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Ranked #10 of 33 Hotels in Murfreesboro
Certificate of Excellence 2014
Dickson, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Candlewood”
5 of 5 stars Reviewed May 4, 2014

My wife and I recently stayed at this Candlewood Suites on vacation. We were treated so wonderfully and everything was great. The room was good and the bed slept good. I will be returning to this hotel again when in the area.

Room Tip: You do not get room service daily with Candlewood like you would a regular hotel. But, this worked...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirt B, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review, May 9, 2014
We want to thank you for your kind words. All of us here at the Candlewood Suites of Murfreesboro love to hear when we have exceeded our guest's expections. We cannot wait to see you here again.
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78 reviews from our community

Traveler rating
    44
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    4
    6
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Rocklin, California
Top Contributor
50 reviews 50 reviews
49 hotel reviews
Reviews in 47 cities Reviews in 47 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 24, 2014

Have stayed in most hotels over time in Murfreesboro. Used to enjoy Embassy Suites, but service there has changed. The free breakfast has become harder to navigate and manager's cocktail party has long waits. There is a hotel shortage in this town and Embassy Suites has priced and poor serviced themselves away from my business.
Candlewood Suites is a great alternative. Closer to MT university, downtown and shopping. Great rooms, very clean and the kitchen is an excellent touch!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrCW, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review, April 3, 2014
We are so pleased to receive your review. Thank you for your kind words. We strive to meet and exceed all of our guests needs. It is always good to hear when we have done so. We look forward to seeing you again and thanks again for taking the time to post a review.
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West Lafayette
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014

My wife and I stayed here in Feb 2014. We had been to Murfreesboro two other times, and not been impressed with the rooms we had in other mid-price motels. This was quite a bit better than the competition we sampled previously. Our room was quite comfortable and clean. The amenities are a bit lacking (no breakfast, no pool), but this is a residential motel. We would not mind staying there again when we visit family in the area.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrCW, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review, March 14, 2014
Thank you for posting a review. We are excited to hear that you had a pleasant stay, here at the Candlewood Suites. Being an extended stay hotel our amenities cater more toward our extended stay guest such as the full kitchenette, free self-serve laundry, and the gazebo with complementary gas grill. Thanks again for taking the time to post such a nice review and we look forward to seeing you the next time you come to the area.
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Urbandale, Iowa, United States
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 11, 2014

Our stay at this hotel was a complete disaster. The front desk clerk was new and couldn't answer any questions about the property. She didn't even know how to direct us to our room. The housekeeping in the room was terrible. It was clear that the carpet had not been swept after the previous occupant. There was one waste basket in the room, so I moved it into the bathroom. The dishes in the kitchen area were definitely not clean. The room was large with a nice chair in front of the television. Stay here at your own risk. Just make sure you take a large box of disinfectant wipes.

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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GenMgrCW, Front Office Manager at Candlewood Suites Murfreesboro, responded to this review, March 14, 2014
Customer service is very important to us, here at the Candlewood, therefore it very disappointing to hear that your stay was not a pleasant one. The issues you have brought to our attention are very concerning and we have addressed each and everyone of them. If you are ever in the area again we would love the chance to redeem ourselves.
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Keystone Heights, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2014

Two ladies traveling for pleasure. Room was not available for early check-in. Returned several hours later at check-in time and told room would be ready in about 10 minutes. Inquired about possibility of a suite rather than a std. room. Mgr. showed us the only available suite, which we preferred. Upgraded at no charge for our inconvenience. Staff was courteous, friendly and very helpful. Facility was clean, comfortable, safe and conveniently located. Would definitely stay here again.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrCW, General Manager at Candlewood Suites Murfreesboro, responded to this review, March 5, 2014
Thank you for taking the time to write such a nice review. We truly enjoyed your visit with us and hope you enjoyed Murfreesboro, TN. We look forward to seeing you again on your next girls weekend out!
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DeKalb, IL
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 4, 2014

Looking for a room that excepts pets and is also a nice place to stay can sometimes be a challenge. The Candlewood Suites fit that criteria. Room was big and accommodating. Quite too. I didn't hear anyone else in the hotel at all. Not above us or in the halls. Parking lot was full too so there were plenty of guest on property that evening.

Stayed January 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrCW, Guest Relations Manager at Candlewood Suites Murfreesboro, responded to this review, January 23, 2014
We were so happy to have you and your pet stay with us! We enjoy hearing from all our guest and love to meet their pets. We really appreciate you taking the time to write a review. The team here looks forward to seeing you again!
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Acworth, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 31, 2013

I stayed two night at the Murfreesboro Candlewood in late December. As others have said here, the rooms are very clean, new and large. It was nice to have the full kitchen with a full size fridge and it made ice within an hour.

The gentleman at the front desk on Sunday around 1PM was VERY kind and let me into my room a little early. His work here and making sure I had towels was very appreciated. Later that night I tried to have the evening person place my newly acquired Rewards Club number on my room account but she was not able to, but she did have me write down my number and someone did take care of that for me later.

The shower/tub does have a handle to steady yourself but it is too low for this average height male to securely hold onto. This likely can't be easily corrected but I wanted to mention it as my son did slip while in the shower.

Most everything else positive mentioned here by others was true for me. However, perhaps I didn't completely read the website info as I didn't know the rooms were only cleaned once a week since this appears to be an extended stay motel. A big downside to that was the fact that multiple bags and boxes of trash accumulated next to the elevator and it smelled (see picture). It sat there until sometime after I mentioned it to the front desk the next mid-morning and there were different trash bags sitting there the next evening. This needs to be corrected as it really stands out and smells in this nicer looking motel. Overall + Value and cleanliness ratings were rated lower because of this issue. I didn't use the pool or room service.

Overall a nice place in a nice area but given the abundance of other nice places in this area I will be choosing another motel the next time I'm here.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenMgrCW, Guest Relations Manager at Candlewood Suites Murfreesboro, responded to this review, January 3, 2014
We really appreciate you taking the time to write a review. It's always good to hear from our guest and know what we are doing right and what areas could use some improvements. We are addressing the important issue that you have raised about the trash. Trash has always been collected on a regular, daily basis. We are looking into additional collection times as a possible correction of this issue. As an extended stay hotel, we offer housekeeping services once a week. Of course most items needed such as clean towels or linen can be traded out at the front desk. We understand that this isn't for everyone, but are so happy that you gave us a chance and had a good experience overall. Thanks again for your review.
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Additional Information about Candlewood Suites Murfreesboro

Address: 850 N Thompson Lane, Murfreesboro, TN 37129
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #10 of 33 Hotels in Murfreesboro
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Murfreesboro 2*
Number of rooms: 9
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Also Known As:
Candlewood Suites Murfreesboro Hotel Murfreesboro

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