We waited 30 minutes in a crowded lobby, with children crawling all over our feet. When we were seated we told the waitress this was our first time to eat there. We ordered our meal, and were disappointed with the salad. It only had iceberg lettuce and dressing. We're used to good salads with tomatoes, cucumber, cheese, croutons, etc. At the end of our meal, our waitress brought us a comment card to fill out. We wrote a comment that we were disappointed that the salad only had lettuce and dressing. A week later we received a letter in the mail from the manager. He said that salads with just lettuce and dressing hold down the cost of the meal. If we want "extras" added to our salad, that would be an additional cost to the meal. (at 25 cents each, for cheese, tomatoes, croutons, cucumber, etc.) So what if they charge a dollar more- it would be worth it for a good salad. What surprised us from the manager's letter, was that he made no apology for the salad, and told us how great this restaurant is and that we should come back. It would have been nice if he had sent us a coupon is a discount on our next meal- but he did not. And we won't be going back. There are so many really good restaurants in the Murfreesboro area. Who needs Demo's?
If you own or manage Demo's Steak & Spaghetti House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.