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“Well run hotel” 4 of 5 stars
Review of Holiday Inn Express Murfreesboro Central

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Holiday Inn Express Murfreesboro Central
3.0 of 5 Hotel   |   165 Chaffin Place, Murfreesboro, TN 37129   |  
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Ranked #5 of 30 hotels in Murfreesboro
Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Well run hotel”
4 of 5 stars Reviewed October 13, 2013

Attended a conference at another hotel but missed deadline for conference room rates therefore researched other hotels in this area and chose this one from among the many choices in the area. Large excellent suite room, very clean, but best feature of this property is the staff. From checking in to checking out after spending three days here, every staff person from front desk to breakfast crew, to housekeeper to the manager, was very authentically friendly and professional. i.e. After the first night we asked if we could move to another room because ours was next to the elevator and the mechanical room. They did with complete cooperation, smiles and understanding despite the fact that it appeared that the hotel was close to full. That is only one example of the personal interest they demonstrated. Will stay here next time because of staff even if we reserve in time to get conferences rates elsewhere.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, October 14, 2013
WOW! We just don't know how to respond to such a wonderful review. We are so thrilled to know that we were able to accommodate your needs! Thank you so! Please visit us again the next time you are in the area.
Kathryn Brisolara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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58 people have reviewed this hotel

Traveler rating
    29
    20
    4
    1
    4
See reviews for
21
12
4
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2013

I thought this hotel's rate was a bit high when I booked it, but it was actually very nice - rooms were great with good linens, towels, toiletries, tv, etc. Most of the staff was very nice. I would stay there again if I find myself in that town. The downsides I can think of, although minor, were the sink and shower water pressures were low and the pool is on the east side - so if you go to swim, you have to go in the morning. Location was very convenient and lots of restaurants, shopping, etc., were close by. Breakfast was good as well.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, October 1, 2013
I'm so glad you chose to stay with us and we were able to accommodate all your needs. Yes, please choose to stay with us the next time you are in town.
Kathryn Brisolara
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2013 via mobile

Stayed here for about a week a couple of years ago. Tiffany, the front desk agent, was amazing! My husband and I still occasionally mention her and how wonderful she was! A great staff definitely helps make this a great hotel.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, September 18, 2013
You are absolutely correct! It really means a lot to have a staff that is friendly and helpful. Thank you so much for still thinking about our staff so long after your stay. We hope to see you again.
Kathryn Brisolara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 29, 2013

We needed a place to stop for the night on a long road trip and this hotel fit the bill perfectly. Rooms were clean and quiet and the staff was very friendly. I had a small issue with my bill upon checkout and they took care of the problem quickly. I would stay here again if I am in the area.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, September 9, 2013
I'm so glad to know you were able to have a peaceful and restful night's sleep from your long journey. Thank you for your kind words! We hope you plan to see us again when traveling in the area.
Kathryn Brisolara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coffeyville, Kansas, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

I went through a travel package for my room and was hesitant about what room would actually look like due to the cheaper package. I was happily surprised. It had everything I needed, bed was good, pillow were too soft for my preference but okay than that. Breakfast was above par as was there swimming pool. Did not have to ask for access code to the internet, it was given at time of check in. I was there for vacation but had to work every mornings, room was quiet and hallways were quiet. I was trying to think of anything disappointing about stay....can't think of anything. Great 5 day stay!

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, August 28, 2013
"Happily Surprised"! We are so excited to know you enjoyed your 5 day stay with us! Thank you for your kind words and the time you spent writing the review. We hope you felt relaxed during your time with us. Hopefully you will stop by and see us again very soon.
Kathryn Brisolara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakshade, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

My stay was for an entire week in July while travelling on business. The front desk clerk was attentive and thorough. Hotel was very clean and my room was very comfortable. Great breakfast saves time to be able to have breakfast without fighting morning traffic. Location is close to many very nice restrautants and shopping. Have stayed here many times when I am in the area. Will stay again

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, August 7, 2013
That is WONDERFUL! Thank you for your comments. We are so happy you enjoyed our Express Start Breakfast in the morning. We are also glad that our staff was able to create a wonderful guest experience for you. We hope to see you again.
Kathryn Brisolara, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Park, Florida
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2013

My stay was only for a single night in July while travelling on business. The front desk clerk was attentive and thorough, making sure I would get my points for the stay. The breakfast is very good, with waffles, biscuits and gravy, fruit, juices, cereal and coffee. An excellent location close to the Stones' River National Battlefield.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, July 22, 2013
It truly makes our day when we know that guests enjoyed their stay. Thank you for posting your comments. Come see us again!
Kathryn Brisolara, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Murfreesboro Central

Also Known As:
Holiday Inn Express Murfreesboro Central Hotel Murfreesboro
Holiday Inn Express Murfreesboro Central Hotel
Address: 165 Chaffin Place, Murfreesboro, TN 37129
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Murfreesboro
#8 Business Hotel in Murfreesboro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Murfreesboro Central 3*
Official Description (provided by the hotel):
Murfreesboro Central Holiday Inn Express hotel welcomes you. Our newly-renovated hotel in Murfreesboro, TN is conveniently located just off I-24 near Nashville and offers the very best in Murfreesboro accommodations. Your family will enjoy lodging at our Murfreesboro hotel, situated just a few miles from Go USA Fun Park, Discovery Center at Murfree Springs and the Stones River Mall. This hotel is close to the historic Murfreesboro sites of Stones River National Battlefield and the Fortress Rosencrans. For big-city fun, visit Nashville to see the Grand Ole Opry, a super speedway race and the Country Music Hall of Fame, located in the heart of downtown Nashville. If you're traveling on business, you will find all you need for work in our business center with copy, fax and print services and high-speed Internet access. Our large meeting rooms offers digital projectors and other AV equipment. Additionally, our Murfreesboro hotel is close to Nashville, offering quick access to Middle Tennessee State University, State Farm Regional Headquarters, Stones River Greenway and the Nashville International Airport. During your visit to Murfreesboro Central, enjoy our quality hotel amenities, including an outdoor pool, 24-hour fitness center and Continental breakfast featuring our signature cinnamon rolls. Make your reservation today, and see what it means to Stay Smart at the Holiday Inn Express Murfreesboro hotel. ... more   less 
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