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“Great staff” 5 of 5 stars
Review of Holiday Inn Express Murfreesboro Central

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Holiday Inn Express Murfreesboro Central
3.0 of 5 Hotel   |   165 Chaffin Place, Murfreesboro, TN 37129   |  
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Ranked #4 of 33 Hotels in Murfreesboro
Senior Contributor
30 reviews 30 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great staff”
5 of 5 stars Reviewed September 17, 2013 via mobile

Stayed here for about a week a couple of years ago. Tiffany, the front desk agent, was amazing! My husband and I still occasionally mention her and how wonderful she was! A great staff definitely helps make this a great hotel.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, September 18, 2013
You are absolutely correct! It really means a lot to have a staff that is friendly and helpful. Thank you so much for still thinking about our staff so long after your stay. We hope to see you again.
Kathryn Brisolara, GM
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76 reviews from our community

Traveler rating
    37
    27
    6
    1
    5
See reviews for
25
16
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Missouri
Top Contributor
77 reviews 77 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 29, 2013

We needed a place to stop for the night on a long road trip and this hotel fit the bill perfectly. Rooms were clean and quiet and the staff was very friendly. I had a small issue with my bill upon checkout and they took care of the problem quickly. I would stay here again if I am in the area.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, September 9, 2013
I'm so glad to know you were able to have a peaceful and restful night's sleep from your long journey. Thank you for your kind words! We hope you plan to see us again when traveling in the area.
Kathryn Brisolara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coffeyville, Kansas, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

I went through a travel package for my room and was hesitant about what room would actually look like due to the cheaper package. I was happily surprised. It had everything I needed, bed was good, pillow were too soft for my preference but okay than that. Breakfast was above par as was there swimming pool. Did not have to ask for access code to the internet, it was given at time of check in. I was there for vacation but had to work every mornings, room was quiet and hallways were quiet. I was trying to think of anything disappointing about stay....can't think of anything. Great 5 day stay!

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, August 28, 2013
"Happily Surprised"! We are so excited to know you enjoyed your 5 day stay with us! Thank you for your kind words and the time you spent writing the review. We hope you felt relaxed during your time with us. Hopefully you will stop by and see us again very soon.
Kathryn Brisolara, GM
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Oakshade, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

My stay was for an entire week in July while travelling on business. The front desk clerk was attentive and thorough. Hotel was very clean and my room was very comfortable. Great breakfast saves time to be able to have breakfast without fighting morning traffic. Location is close to many very nice restrautants and shopping. Have stayed here many times when I am in the area. Will stay again

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, August 7, 2013
That is WONDERFUL! Thank you for your comments. We are so happy you enjoyed our Express Start Breakfast in the morning. We are also glad that our staff was able to create a wonderful guest experience for you. We hope to see you again.
Kathryn Brisolara, GM
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Winter Park, Florida
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 20, 2013

My stay was only for a single night in July while travelling on business. The front desk clerk was attentive and thorough, making sure I would get my points for the stay. The breakfast is very good, with waffles, biscuits and gravy, fruit, juices, cereal and coffee. An excellent location close to the Stones' River National Battlefield.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, July 22, 2013
It truly makes our day when we know that guests enjoyed their stay. Thank you for posting your comments. Come see us again!
Kathryn Brisolara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austell, GA
Top Contributor
85 reviews 85 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed July 9, 2013

My husband and I stayed at the Holiday Inn Express Murfreesboro Central July 4 - 6, 2013. We used points for our stay, thereby our total cost was $0.

Even though we were staying on points, our treatment was top-notch. Upon check-in, the front desk staff combined my and my husband's reservations so that we did not have to re-register the next day, and making sure our room keys worked during our entire 2-day stay. Also, when the housekeeping staff forgot to give us more coffee when they cleaned our room, the front desk was very pleasant to make sure we received it when we asked for it.

The breakfast area was superb! I've stayed primarily at Choice properties, so I was pleasantly surprised to find the breakfast was well above what we expected. In addition to scrambled eggs, sausage and/or bacon (they alternated either/or every other day), they had biscuits and sausage gravy, 8-oz bottles of white and chocolate milk, yogurt, dry and hot cereal, coffee, hot chocolate, pancakes (the machine makes 2 at a time!), assorted fruits, breads and pastries... and the best cinnamon rolls I've had next to Cinnabon!

In the afternoons and evenings, the staff would provide coffee, hot chocolate, tea, sweets (one day brownie bites, the next day cookies), and lemonade.

The only drawback was that we could not use the outdoor pool - sadly, it rained the entire time we were there, but that was not the fault of the hotel staff, obviously. But the pool area looked well kept up and clean. I did use the fitness room, and my only complaint was there needs a ceiling fan or a better means of circulating the air in that room.

The primary issue was the fact that our housekeeper threw out the open bar of soap in the bathroom and left us with a new bar of soap. Not sure why, I feel we could have used that same bar of soap, and just think of how much waste it is to provide us with a new replacement. If this is being done at 200+ times a day, that is 200 extra bars of soap that could be saved by the hotel staff!

All in all, we had a pleasant stay, and we would definitely stay again if we are ever in the Nashville area.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, July 11, 2013
WOW!! Words cannot express how wonderful your comments are! It is such a joy to know guests see the dedication our staff put into each guest's experience. Thank you for caring so much to share your kind words. And thank you for your suggestions. We take all suggestions seriously! As you suggested we are now discussing ways to be more 'green' with the amenities. Again, thank you!
Kathryn Brisolara, GM
Report response as inappropriate
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Top Contributor
69 reviews 69 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed July 5, 2013 via mobile

Hotel was very nice, clean and especially comfortable. Great location, close to nearly everything. Only one caveat...at nearly $140 per night, it was a bit pricy for the amenities offered.

P.S. The breakfast is absolutely stunning!!

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEManager_11, General Manager at Holiday Inn Express Murfreesboro Central, responded to this review, July 8, 2013
It's so wonderful to read reviews where guests enjoyed their stay with us. And your comments really brighten our day! I will surely pass on your comments to our staff!! I'm sure our Breakfast Hostesses will especially be pleased.
Kathryn Brisolara, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Murfreesboro Central

Address: 165 Chaffin Place, Murfreesboro, TN 37129
Phone Number:
Location: United States > Tennessee > Murfreesboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Murfreesboro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Murfreesboro Central 3*
Number of rooms: 86
Official Description (provided by the hotel):
Murfreesboro Central Holiday Inn Express hotel welcomes you. Our newly-renovated hotel in Murfreesboro, TN is conveniently located just off I-24 near Nashville and offers the very best in Murfreesboro accommodations. Your family will enjoy lodging at our Murfreesboro hotel, situated just a few miles from Go USA Fun Park, Discovery Center at Murfree Springs and the Stones River Mall. This hotel is close to the historic Murfreesboro sites of Stones River National Battlefield and the Fortress Rosencrans. For big-city fun, visit Nashville to see the Grand Ole Opry, a super speedway race and the Country Music Hall of Fame, located in the heart of downtown Nashville. If you're traveling on business, you will find all you need for work in our business center with copy, fax and print services and high-speed Internet access. Our large meeting rooms offers digital projectors and other AV equipment. Additionally, our Murfreesboro hotel is close to Nashville, offering quick access to Middle Tennessee State University, State Farm Regional Headquarters, Stones River Greenway and the Nashville International Airport. During your visit to Murfreesboro Central, enjoy our quality hotel amenities, including an outdoor pool, 24-hour fitness center and Continental breakfast featuring our signature cinnamon rolls. Make your reservation today, and see what it means to Stay Smart at the Holiday Inn Express Murfreesboro hotel. ... more   less 
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Also Known As:
Holiday Inn Express Murfreesboro Central Hotel Murfreesboro

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