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“Beautiful hotel, not the best experience” 2 of 5 stars
Review of Radisson Lackawanna Station Hotel Scranton

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Radisson Lackawanna Station Hotel Scranton
3.5 of 5 Hotel   |   700 Lackawanna Avenue, Scranton, PA 18503   |  
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Ranked #6 of 10 Hotels in Scranton
Baltimore, Maryland
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159 reviews 159 reviews
57 hotel reviews
Reviews in 84 cities Reviews in 84 cities
115 helpful votes 115 helpful votes
“Beautiful hotel, not the best experience”
2 of 5 stars Reviewed May 11, 2007

This hotel was recommended to me by a co-worker who has stayed there when visiting her son who is a student at next-door University of Scranton. It is very convenient to the University, as well as to I-81, but I don't know that I would stay here again.

My first problem came with the valet parking. I arrived at about 7 p.m. in heavy rain. After circling the parking area twice, I found a place where I could park, although I could tell it was not a real spot. I just wanted to go inside, check in and find out if there was an off-site parking area. The valet, who I had not seen before, very rudely informed me that I could not park there. The valet has no signs, but they are located right in front of the main doors.

Once inside, the front desk staff was very friendly and efficient.

The hotel is beautiful with old architecture and marble floors. However, one of the problems is that it is still designed like an old train station. The doors to the rooms open to a hallway that overlooks the lobby.

The main restaurant is in the lobby, and there is a lot of noise that comes from down there. Also, the smell from the restaurant drifts into the room (and I was on the fourth floor). It's not a bad smell, but it was not great when trying to fall asleep.

Also, the street was just outside my window, and it was very noisy all night. I would suggest getting a room on the "back" of the hotel, if possible. I imagine it would be more quiet.

The main restaurant is very expensive, but it looked good. I ate at the bar/grill, which had above average food and good service.

In all, I would probably look elsewhere to stay, but it was not a horrible experience.

  • Liked — Beautiful lobby
  • Disliked — Noise in room
  • Stayed May 2007, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about Radisson Lackawanna Station Hotel Scranton

Address: 700 Lackawanna Avenue, Scranton, PA 18503
Phone Number:
Location: United States > Pennsylvania > Scranton
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Scranton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Lackawanna Station Hotel Scranton 3.5*
Number of rooms: 146
Official Description (provided by the hotel):
Beautifully restored former D.L.& W rail station. Designed by Kenneth Murchison and dedicated by President Truesdale in 1908, this neo-classical French Renaissance structure is the gem of Scranton boasting 146 renovated guest rooms along with Carmen's Restaurant, Trax Bar & Grille, Platform Lounge, and elegantly appointed modern Banquet and Event space. We also offer freshly brewed Starbucks coffee along with 10 wines by-the-glass, specialty Italian desserts, and pastries in our Station Cafe located in the Grand Lobby. Our distinctively professional and qualified staff proudly offer a 24-hour Fitness Center, 24-hour Business Center, 24-Hour Security, Free in-room high speed wireless, complimentary airport shuttle to/from Scranton/Wilkes Barre International Airport, and in-house massage therapist services. ... more   less 
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Also Known As:
Radisson Scranton
Scranton Radisson

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