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“Good Location, Clean Rooms, Friendly Staff” 4 of 5 stars
Review of Scranton Fairfield Inn by Marriott

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Scranton Fairfield Inn by Marriott
2.5 of 5 Hotel   |   949 Viewmont Drive, Scranton, PA 18519   |  
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Ranked #4 of 10 Hotels in Scranton
1 review
“Good Location, Clean Rooms, Friendly Staff”
4 of 5 stars Reviewed June 29, 2014

My family stopped here without making reservations on our way to Hershey, PA. We originally wanted to stay at the Residence Inn, but the room size we wanted was not available. The Fairfield Inn in right next to the Residence Inn and owned by the same people. The staff was very pleasant and put us in a connected room at a discounted rate. The rooms were clean, comfortable, but not elegant. The staff let my children use the sports facility at the Residence Inn which was a big plus after our long drive. The location was near the Interstate, but far enough away to be quiet. There are many shops around and there is a large Chinese Buffet restaurant with a huge selection, decent prices, and good food next door (easy walk) which is great for hungry children. Oh, and the breakfast at the hotel was pretty good.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Scranton Fairfield Inn by Marriott, responded to this review, July 18, 2014
Thank you for taking the time to review our hotel! I am glad that your children enjoyed the sports court at our sister property and that you found our hotel clean, comfortable, and quiet. I'm also happy to hear that you found our team helpful and friendly and that breakfast was enjoyable. We hope that you and your family will stay with us again the next time you are in Northeastern Pennsylvania!
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115 reviews from our community

Traveler rating
    37
    43
    29
    4
    2
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Millersville, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 24, 2014

We often stay at Marriotts this one was in the area where we planned to travel (on our way to a Catskills wedding from Central PA). We were warmly welcomed, received great help in locating a restaurant for dinner, entered a clean and nice room, slept well (quiet), and enjoyed a nice breakfast. Every staff member we met was gracious, helpful when needed, and courteous.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Scranton Fairfield Inn by Marriott, responded to this review, July 18, 2014
Thank you for taking the time to review our hotel! We are so glad that you enjoyed your stay with us and found our hotel quiet and clean and our staff friendly and helpful. I hope you enjoyed the Catskills and that we may see you again at our hotel the next time you visit Scranton, Pennsylvania!
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New Hampshire
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stopped in Scranton to take a break in our drove to Pittsburgh. This place was largely as expected.

It is well located but getting to it is a bit tricky.

There is a food truck nearby in the parking lot of the Mall that offer picnic meals which we should have used.

Room Tip: We asked for a quiet room and got it. Breakfast is eggs and usual low end pastries and included
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea C, Manager at Scranton Fairfield Inn by Marriott, responded to this review, July 18, 2014
Thank you for taking the time to review our hotel! We are glad that you found your room quiet and that our location convenient. I hope that we see you again the next time you are in Northeastern PA!
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Toledo, Ohio
Top Contributor
142 reviews 142 reviews
18 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 3, 2014

We stayed here 3 nights and it was quiet and the property was clean and the staff was friendly and helpful. Watch the potholes though. There was a giant one at the street (drive) that you turn onto to get to the hotel. They may be gone but as of the first part of June it was horrendous. The breakfast was varied and the food tasted good. Eggs, sausage, oatmeal, fruit, assorted pastries, and yogurt. The eggs were cooked just right - I don't like runny soggy eggs. The breakfast area is small and getting around people can sometimes be challenging. And turning left is a huge challenge also. Traffic can be almost non-stop and it could take a long while to get out. The air conditioner is the new kind that clicks off/on so if you don't like that, bring a sound machine.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lois G, Manager at Scranton Fairfield Inn by Marriott, responded to this review, June 4, 2014
Thank you so much for your response. I am glad that you were happy with the staff and the quality of food at breakfast. I would like to apologize in regards to the potholes coming into the lot. We have been dealing with many local companies to get this rectified as the road is shared by 6 businesses. They are anticipating a traffic light with another new business coming across the street (on the other side of Viewmont Drive). Regardless, I know the traffic and the road conditions are a major inconvenience. We do value your feedback and hope if you are in the Scranton area you will give us another opportunity to impress you.
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Scranton, Pennsylvania
1 review
5 of 5 stars Reviewed May 29, 2014

My wife and I stayed here for two nights recently. Everyone we met was very friendly and went out of their way to make our stay very comfortable. The hotel was nice and clean. We would definitely go back if we're in the area.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lois G, Manager at Scranton Fairfield Inn by Marriott, responded to this review, June 4, 2014
Thank you so much for your response! We look forward to welcoming you back whenever in the Scranton area! Thank you for your business as well.
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Finleyville, Pennsylvania
1 review
5 of 5 stars Reviewed May 26, 2014

Always stay there when we are in NE PA. Great location, wonderful staff, clean rooms -- all we need. It's next to some nice dining and shopping locations plus easy access to the interstate and local roads.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lois G, Manager at Scranton Fairfield Inn by Marriott, responded to this review, June 4, 2014
Thank you for your response. We are so glad that you continue to stay with us at the Scranton Fairfield Inn. We look forward to welcoming you back next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doylestown, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 23, 2014

Very well maintained Fairfield Inn. The staff is very friendly as well, and I always seem to spend a lot of the time in the lobby chatting with the receptionist.

Clean rooms, good location, comfortable beds. Exactly what you'd expect from a Fairfield Marriott.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lois G, Manager at Scranton Fairfield Inn by Marriott, responded to this review, June 4, 2014
Thank you so much for your response. We greatly appreciate any and all feedback. I am glad we are always able to deliver on what you have come to expect from a Fairfield Inn. We look forward to welcoming you back next time you are in the Scranton area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scranton Fairfield Inn by Marriott

Address: 949 Viewmont Drive, Scranton, PA 18519
Location: United States > Pennsylvania > Scranton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Scranton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Scranton Fairfield Inn by Marriott 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Scranton Fairfield Inn by Marriott welcomes you with excellent amenities and always-friendly service with a smile. We're conveniently located, within miles of major highways and over 50 restaurants, shops, and other attractions. Business travelers have made us one of the go-to hotels in the Scranton, PA area for our close proximity to the Oil and Gas region, major healthcare facilities such as CHS, Alliance Global, TMG, Geisinger and other major companies! Likewise, leisure guests love to stay at Scranton Fairfield Inn for a convenient rest near popular attractions: NBC's "The Office" Tour, Viewmont Mall, Steamtown National Historic Site and Mohegan Sun Casino. When you're ready to relax, do so in our spacious rooms complete with luxury bedding, free Wi-Fi and premium Satellite channels on 32" flat screen TVs. Start each morning with our newly expanded free hot breakfast, now featuring scrambled eggs, breakfast bacon or sausage, fresh fruit, Dannon yogurt and more. You'll also enjoy an indoor pool. ... more   less 
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Also Known As:
Scranton Fairfield Hotel Dickson City
Fairfield Dickson City
Fairfield Inn Dickson City
Scranton Fairfield Inn
Dickson City Fairfield Inn

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