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“Cannot beat the price.” 2 of 5 stars
Review of Red Carpet Inn & Suites Scranton

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Red Carpet Inn & Suites Scranton
320 Franklin Avenue, Scranton, PA 18503 (Formerly Howard Johnson)   |  
Hotel amenities
Ranked #10 of 10 hotels in Scranton
New Jersey
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Cannot beat the price.”
2 of 5 stars Reviewed May 27, 2012 via mobile

Hey, I just need a clean room. Could afford better but I am frugal and this is a good value. Only 10 dollars for the dog.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review, May 30, 2012
Thank you for your very kind words concerning the Red Carpet Inn & Suites Scranton. We take all feed back seriously, so that we may continue to improve our property for all of our guests. We look forward to serving you again in the future.
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35 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • German first
  • Any
English first
Derby, Connecticut
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 26, 2012 via mobile

A stop on our way home lead us to Scranton. Having a dog and no reservations didn't leave us with many options. After calling a few hotels we found The Red Carpet Inn with availability. What a HUGE mistake! As soon as we pulled in, we knew this was a mistake. After being greeted rudely at the front desk we found our second floor room. With extremely old decor and furniture, the room is disgusting. There was a bug in our bed, a disgusting water stain on the ceiling and a floor that I refused to walk on barefoot. The shower was so disgusting and moldy my brother in law, 1 year out of college, would not go in. We were so grossed out by the place we forced ourselves to sleep from 8pm to 1 am and leave! Don't even think about staying here even as a last resort!

  • Stayed May 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review, May 30, 2012
Thank you for taking the time to let us know about your recent stay at Red Carpet Inn & Suites Scranton. Please accept my sincere apologies for the disappointing level of service you received during your visit. While we continually strive to improve our facilities and service, the information that you have shared with us, gives us the opportunity to see our operation from your perspective. We have passed your review along to our housekeeping and maintenance departments, so that that they can pay closer attention to the guest rooms. Again, I would like to apologize to you and hope that you will give us the opportunity to better meeting your expectations in the future.
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Scranton, Pa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2011

We have stayed there a few times, Smelled bad.. I had to spray with Air Freshener. Sheets did not fit right.. Everytime I got up I had to redo the sheets... The last time we were there we were bit up by something. Had it checked out and it was Bedbugs... Its a nice location, Very reasonable priced, but definately needs new beds and redecorated and fumigated really bad.....

  • Stayed February 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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MeghnaP, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review, March 21, 2011
Thankyou for your review ! We are disappointed that you had to face issues regarding smell. Please note that we have already taken steps in conditioning the air. We sincerely apologize for the same. We also cleared our deep bed bugs treatment and inspections in the early beginning of the year to avoid complaints from our guests. However, we do encourage that any issues related to bed bugs should be notified to the Manager or atleast at Front Desk to avoid any harmful health effects to you. We understand how important clean interiors of room are for our guests. Taking into consideration, our General Manager makes sure that we keep updating our hotel interiors. Because of weather disruptions this year in winters, our renovations in furniture got delayed. However, you are welcome again to gain better experience of our hotel.
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San Juan, Puerto Rico
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 27, 2010

We wanted a downtown budget hotel and in spite of negative reviews found no other options. To our surprise we found friendly staff and a large well furnished room; carpeted, wall papered, comfortable bed, a desk with chair for computer, excellent wifi, round table with two chairs, tv, dresser, small clean bathroom, large bathroom vanity, large clothes rack with wooden hangers, easy to use safe box and everything worked. Bedding and towels are old but clean (a few stains and holes but not dirty). Halls, parking, breakfast room , can be cleaner, but it was clean enough for us. The area where the hotel seats is under construction, some buildings being demolished and others built. We found it safe and had a great time in Scranton. No problem going back if need be but wish there were more options downtown for budget travelers. Would recommend if friend definitely needed a budget hotel downtown.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2010

Went into Scranton for the night with friends and planned on staying here. When we arrived, the area the hotel was in looked like a cross between a ghost town and a war zone. Construction everywhere and not a soul to be seen. The hotel lobby smelled horrible and couple of rooms with window shades we looked into looked dirty, cramped and small. A few of the doors had serious dents in them. White standing in the parking lot we were circled a few times by a couple of people in a car that seemingly has suspect motives. That combined with the fact that almost every other hotel in Scranton was booked full or had very few rooms open and we were seemingly going to be the only guests staying there that night, we rethought our plan. Needless to say we canceled our reservation and went elsewhere. There was also no one inside when we arrived to help us out, however we did only spend about thirty seconds in the lobby.

  • Stayed October 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rummer47, Manager at Red Carpet Inn & Suites Scranton, responded to this review, November 16, 2010
We take all feedback seriously, and sincerely regret that we did not meet your expectations. We apologize for the inconvenience that the construction may have caused you during your trip to Scranton, but our area is in the middle of a face lift. We hope that the improvements will make our area more appealing in the future.
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NYC area
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 23, 2010

I've stayed at this hotel a few times. Its really more of a motel actually. I live in NJ. I'll occasionally go out to Scranton for the day and then spend the night. I have a few friends that live there so we meet up at one of the bars at night and during the day I go to the mall or watch the steam trains. Its good for a change of scenery. Since I don't spend pratically any time in the hotel when I'm there this place is fine. Its basically a room and a bed and a bathroom, definitely nothing fancy, but for the price its good. As far as recommending it, it really depends. If you think you're going to spend a lot of time at the hotel then no I wouldn't recommend it. If you just need a place to sleep though it is fine, at least I've always felt so.

  • Stayed October 2009, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 6, 2010

We spent the night in this motel on our way up to visit family in Vermont. It was perfectly adequate for what we paid. You can't beat the location, right in downtown Scranton, and it was a short drive (probably a ten-minute walk) to a great coffee shop for breakfast.

The motel is old and rundown, but the area seems pretty safe. The shower was old and cracked. Make sure you wear shoes the whole time :) The beds were fairly comfortable and there was a TV in the room. Not much noise from the road or the other rooms.

  • Stayed May 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Red Carpet Inn & Suites Scranton

Address: 320 Franklin Avenue, Scranton, PA 18503 (Formerly Howard Johnson)
Location: United States > Pennsylvania > Scranton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 10 hotels in Scranton
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Red Carpet Inn And Suites Scranton
Red Carpet Inn & Suites Scranton Hotel Scranton
Red Carpet Inn Scranton
Scranton Red Carpet Inn

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